Rating and Liking
The liking and rating features give people in the community the opportunity to provide feedback on content or comments, which adds to their popularity. Liked and highly rated content shows up under Popular Content shown throughout the community and helps that content become more visible to others.
To Like content, click the Like link located either in the box to the right of the content or below a comment on a piece of content. The number of Likes that content has received shows up in parenthesis next to the Like link. Clicking the number of Likes will show you the members that like that content.
To rate a document click one of the My Rating stars in the lower left corner of a piece of content. Rating content uses a 5-star rating system. Rating content 3 to 5 stars will increase that content's popularity in search results and in the Recommender. The Average User Rating shows up to the left of the My Rating stars.
Points are awarded for various actions within the ADTRAN Support Community. The table below shows how many points are awarded for each action.
|Posting or Responding to a discussion||1|
|Correctly answered discussion questions||4|
|Helpful responses to discussion questions||2|
* Please note that if your answer is later unselected as correct or helpful or posts are removed your points will automatically be adjusted.
As your points grow you will achieve different status levels with a corresponding image next to your name. The table below illustrates the various status levels available in the ADTRAN Support Community.