• Flash Player & Management Interface

    I have noticed that Adobe Flash Player is going to "go away" in December 2020.  Our NV7100 Management Interface has to have Flash Player to run.  Will there be software updates?  How will we be able to ...
    last modified by ksw54
  • How to set up an admin user on a 7100 to make user changes only

    What is the best way to set up an admin user on a 7100 whose only function is to make changes to the user accounts and update the directory?
    created by isc-pm
  • Is it hard to setup netvanta 7100 to SIP its currently set on PRI?

    Currently we are setup on NETVANTA 7100 with PRI handoff, Is it difficult to change setting to SIP? We are getting fiber and they provisioned to SIP by mistake and I don't want to cancel and order circuit again.
    last modified by hineshx
  • Adobe is discontinuing Flash.  Is there a plan to remove it from the NV?

    https://blogs.adobe.com/conversations/2017/07/adobe-flash-update.html   It would be nice to have these things using something that isn't dead when I'm getting calls from customers still using NV7100 systems in ...
    last modified by bwonders
  • User number substitution not working

    Hi, we having a issue with user number substitution. We using a extension like 2911 for service call. Those call in night mode are redirect to a external partner whos answer the emergency call. The problem is even if...
    last modified by globatech_adm
  • new SIP trunk configuration via Virtual User to AutoAttendants

    I have a 7100 that has been configured for several years using analog lines and a scheduled system mode change to send calls to specific Auto Attendants based on the time of day.  I am attempting to establish a n...
    last modified by mhemstreet
  • Does the Trunk Groups section order is important

    Hi, we are moving from analog to PRI. Incoming call goes by the PRI but the outgoing call still going to analog trunk. My question is that my problem could be the order of the Trunk Groups. Does it go up to down and ...
    last modified by globatech_adm
  • System with SIP trunk to PSTN via Metaswitch fails to play/record AA prompts when making the target an off prem telephone number. What should be checked to determine the cause?

    What should be checked to determine the cause?
    last modified by mahaska.netops
  • Adtran 706/712 Speed Dial Buttons

    I have a client that has 40 706 phones and 25 712 phones.  They would like the same speed dial buttons on each series of phones.  Is there a faster way to create the speed dial buttons instead of going to ea...
    last modified by adpena1969
  • Setting up a user schedule

    I am looking to set up an automatic call forward for an extension on an Adtran 7100, R11.10.7.HA.E. They would like extension 601 to ring extension 601 from 6:00am to 4:00pm, M-F. They would like all calls to this ...
    created by merbac
  • Cannot place calls to external numbers

    Hi all, One of our locations is having issues placing outgoing calls to external numbers.  The issue happens several times on and off throughout the day, every day.  It lasts for about 20 minutes average bef...
    last modified by juad
  • Syslog forwarding

    Once you've setup your syslog forwarding how|where do you find the smdr.txt file or is that even what the data gets forwarded as on to your server?
    last modified by personanza
  • SMDR Logs

    I'm forwarding our SMDR logs via the Syslog forwarding options. Can anyone tell me how often the log is sent from the 7100 to the syslog receiver? Is there a frequency that can be changed?
    last modified by sschindler
  • Netvanta 7100 doesnt create phone config files anymore

    We have had a Netvanta 7100 for some time and recently had to reappropriate a phone for a new user. It was the kitchen phone and I renamed it. The phone would show like it was connected but it didn't register. I thoug...
    last modified by rupena
  • "Maximum simultaneous call-legs reached" error with only three active calls.

    We are receiving the following error semi-regularly on our 7100 when users try dialing internal or external numbers.   SIP.STACK ERROR  CALL CallLegMgrCreateCallLeg - cannot create a new call. Maximum simul...
    last modified by mctek
  • Changing Operator Ring Group

    I have a 712 phone in an office that was in the 'Operator' Ring Group. I added another Extension to that Group and removed the first. However, calls to the Operator still go to the original phone- not the new one. Wha...
    last modified by 3t
  • Unable to add status buttons to a replacement vvx400 phone

    I am unable to add all of my status buttons to a replacement vvx400 IPphone.
    created by harleyl
  • NetVanta 7100 system to add new IP 712 phone.

    Trying to add new IP712 phone to existing 7100 system. System will not “sip”’registrar phone Any help?
    last modified by sparky1234
  • MOH Playlist not playing

    Have a 7100 at a customer site and am having issues with the MOH playlist. I have set a specific MOH playlist for a specific queue, but when testing it still plays the default MOH. I have tested the files uploaded for...
    created by isc-pm
  • PolyComm sets time wrong

    Site has been in for several years and recently they noticed time on sets is wrong. Tech went a reset. synced sets and thought all was well. A day later same issue.   ! ! ! ADTRAN, Inc. OS version R11.10.5.E ! B...
    created by frank6160