Why am I experiencing slow or no redirects to the BSC's login page and slow or no access to the BSC's secure web based administration console?

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    Q: Why am I experiencing slow or no redirects to the BSC's login page and slow or no access to the BSC's secure web based administration console?

     

    A: Adjust the seconds a client is allowed to hold the web server under general>http from a default value of 300 to 10.

     

    While clients are in the un-registered role the BSC's job is to redirect their port 80 requests and whatever other ports are being monitored under general>http>HTTP/proxy ports to monitor to the login page. Each client has multiple background processes running for example windows updates, antivirus updates, tool bars, etc that continually perform requests as they are unable to access these services in the un-registered role. Each one of these requests will by default hold onto the BSC's web server for 300 seconds. Adjusting this to 10 will free up web server resources in environments with many users in the un-registered role. It is recommended this setting be adjusted to 300 before an upgrade so that the status of the upgrade may be maintained but to adjust to 10 thereafter. You may be prompted to click here to apply after adjusting this setting. This will restart the web server. This will be non-intrusive to users on the system. They will not be dropped but you will be dropped for a brief moment from the secure web based administration console.