2 Replies Latest reply on Oct 8, 2014 11:51 AM by levi

    Adtran 3448 not responding via LAN or serial

    dlazure New Member



      I have a Adtran 3448 wich is not responding at all. can't connect via lan or serial.


      is there a way to hard reset?

        • Re: Adtran 3448 not responding via LAN or serial

          dlazure - Unfortunately, there is no hard reset button available on the NetVanta 3448.


          Are you using a known working console cable? You will want to make sure that it is a straightthrough serial cable. The following link explains how you can test if the cable is good: Re: NetVanta 1234 Serial issue  If you are able to get a console connection, then you will want to follow this guide to defaulting the 3448: Restoring an AOS Device to Factory Default


          If you are still unable to console into the router, then you will want to call Adtran Technical Support for further troubleshooting. You can contact them in the following ways:


          - Open a webticket by clicking on this link: Create a Service Request

          - Open a ticket by emailing support@adtran.com

          - Open a ticket by phone by calling 1-888-423-8726



          • Re: Adtran 3448 not responding via LAN or serial



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