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moulegend
New Contributor III

URL Filter Issues

Good Morning All,

I have a NetVanta 5305 router without a websense server in which I have enabled URL filtering along with Top Website reports.  With that being said, as soon as I apply the web filter to an interface assignment I am no longer able to download windows updates, adobe updates, or any .exe files from the web.  I have tried removing all websites from the blocked portion and as soon as I apply the filter to the interface the same thing happens.  If I turn off the web filter and set it to <none> on the specified interface, everything operates as it should except I'm not blocking the sites I need to.

Is there a reason why a simple web filter blocking a few sites would not allow downloading updates or .exe files on an interface?

Thank you for your help,

James

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3 Replies
Anonymous
Not applicable

Re: URL Filter Issues

moulegend:

Thank you for asking this question in the support community.  When you get a chance, would you mind replying and attaching a copy of the current configuration (please remember to remove any sensitive information to the organization)?  I will be happy to review the configuration for you, and provide any assistance I can.  Furthermore, please, do not hesitate to reply with any additional questions or information.

Also, here is the Configuring Top Website Reporting and URL Filtering in AOS guide for reference.

Levi

moulegend
New Contributor III

Re: URL Filter Issues

See attached.

Anonymous
Not applicable

Re: URL Filter Issues

moulegend:

Thank you for replying and attaching the configuration.  I do not see anything in the configuration that would be blocking the traffic you mentioned.  I recommend you upgrade the ADTRAN firmware to the current maintenance release listed on the ADTRAN website, which is R10.9.4 at the time of this post.

Levi