Karim, can you clarify the behavior you're seeing specifically? Also, what product is this being configured on? Thanks
I did configure a ring group as an executive group. Here you are the part of the config. The rest of the config is working fine (The inbound/outbound calls are working)
voice ring-group 8001
Are you actually dialing "8001" to reach the ring group? This is a common example in documentation but in real life you'll want to put the actual ring group pilot number there. Example:
voice ring-group 3125550123
Then when a caller dials 312-555-0123 it will reach the ring group and route accordingly. You can add an alias for extension or abbreviated dialing.
Sorry for the delay,
I am using TA924e, and it seems that this feature is not available on TA924e, right?
It should be available. What exactly are you dialing to reach the ring-group?