4 Replies Latest reply on Aug 8, 2017 10:02 AM by evanh

After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.

markh4799 Aug 7, 2017 7:52 AM

After we upgraded to 3.0.1, all historical data for our vWLAN disappeared. From the home page, if we choose 30 days for "Client Count Over Time" or Client Usage Over Time", we only see the last 9 days of data. Everything prior is 0. I have deleted the facet and re-added it, but get the same results. Anybody see this behavior?

Mark Hovey

Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.

evanh Aug 7, 2017 9:21 AM (in response to markh4799)

Mark,

When vWLAN is upgraded, historical data is all cleared (logs, dashboard, etc.). Is it populating since you upgraded (perhaps I misunderstood)?

Thanks,
Evan
ADTRAN Product Support Engineer
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- Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.
  
  markh4799 Aug 7, 2017 10:32 AM (in response to evanh)
  
  Thanks Evan, for the reply. The answer to your question is no, there is no data prior to 9 days ago. The vWLAN acts like there is a setting to not retain data for more than 9 days. I updated on July 5th, 2017, but there is no historical data for more than 9 days old in the or charts/graphs. I checked the logs, and there IS data older than 9 days ago however. Would purging all logs and alarms possibly resolve this? The downside is that I wouldn't know if it was working for another 9 days.
  
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  - Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.
    
    markh4799 Aug 8, 2017 7:08 AM (in response to markh4799)
    
    Evan
    I noticed another behavior overnight. The Client Count Over Time does not consistently shed the number of clients at the scheduled close time. The chart will show some number of connected clients at 5 am when there are no client connections at that time. Just an observation.
    
    Mark
    
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    - Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.
      
      evanh Aug 8, 2017 10:02 AM (in response to markh4799)
      
      Mark,
      
      At this point, it makes sense for you to open a ticket with our team and we can investigate it fully. Please open a ticket at www.adtran.com/openacase and we will investigate your issue.
      
      Thanks,
      EvanADTRAN Product Support Engineer
      
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After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.

Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.

Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.

Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.

Re: After upgrade to vWLAN 3.0.1, no more than 9 days of stats on home screen.

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