2 Replies Latest reply on Apr 25, 2019 9:25 AM by vmaxdawg05

    cant access new out of box switch with default ip

    dudley New Member

      I have a brand new 1550-48, and I have set my PC ip to 10.10.10.5, and I am unable to see the switch. (according to quick install guide, it should be 10.10.10.1)

        • Re: cant access new out of box switch with default ip
          jroad Employee

          This switch is shipping with an unsupported BVS1.0 firmware that will be changed, and it does not operate as the Guide says.  This is the reason a corrected guide is not provided.

          ADTRAN apologizes for this current issue.

           

          To access the device with firmware versions earlier then the supported R13.2.3, you have two options.

           

          Option 1.  The console port will allow you access to the switch with a serial Cisco cable to the unit.

          From the console interface, you can set the IP address of the switch, to allow you web access later.  Defaults -

          Username:  admin

          Password:   password

           

          Example:

          1550-24>

          1550-24>en

          1550-24#con t

          1550-24(config)#int vlan 1

          1550-24(config-intf-vlan 1)#ip address 10.19.221.50 /24 <------- Whatever IP address you like

          1550-24(config-intf-vlan 1)#no shut

          1550-24(config-intf-vlan 1)#exit

          1550-24(config)#exit

          Appropriate commands must be issued to preserve configuration.

          1550-24#wr

          Building configuration...

          1. Success!

          1550-24#

           

          Now using a PC connected to an Ethernet port ( with IP address 10 .19.221.51 ) you should be able to access the switch web interface. http://10.19.221.50

           

          Option 2.  If you connect the switch to a network with a DHCP server, you should be able to hit the Web interface at the 10.10.10.1 ( or the DHCP assigned IP address) as the Quick Start Guide documents.  The IP address assigned, will bring up the VLAN interface and then the secondary IP 10.10.10.1 will also be responsive. 

           

          As far as all Adtran switches, it is recommended to upgrade them to the current EMR release ( currently R13.2.3 ).  This is especially true of the 1550 series switches since they can become completely un-responsive with BVS1.0 firmware.

           

          The firmware is available on our website www.ADTRAN.com under Home»Support»Product Downloads»Software Releases

           

          The upgrade instructions are also linked in the Release Notes of the Firmware release.  It will point to https://supportforums.adtran.com/docs/DOC-1672 for Upgrading Firmware in AOS.

           

          The web interface firmware upgrade is usually the easiest method.

           

          1. P.S.  Upgrades can be done during working hours and the required reboot will not happen till administrator requests the reboot with the CLI command or web interface.  So firmware can be loaded and waiting till the maintenance window allowed reboot.
          1 of 1 people found this helpful
          • Re: cant access new out of box switch with default ip
            vmaxdawg05 Past_Featured_Member

            I have seen that happen in some cases, but the latest 1550 models that I've received have VLAN 1 interface configured with DHCP and 10.10.10.1/24 as a secondary address.  They pick up an IP address if you plug it into your existing LAN.  Then you can program it.  If this is not working for you, then jroad is absolutely right about having to console into the CLI and configure the interface and enable the web GUI if you so desire.

             

            The firmware that the unit ships with is awful.  I think that is intentional so we are forced to load the latest firmware.  That's best practice anyway, but sometime you just want to fire up a new switch and get to work. I always use the most current maintenance release vs. the very latest firmware release.

             

            Hope this helps.

             

            R\