You may be able to attempt to repair the NetVanta 1335 if you are able to get into bootstrap. Please try the method below:
- While the NetVanta 1335 is booted up, establish a console connection through the serial console port on the back of the 1335.
- With the console connection still active, power cycle the NetVanta 1335.
- While the NetVanta 1335 attempts to boot, hit escape continuously until you see the "bootstrap#" prompt
If you are able to get into bootstrap, then you can attempt to erase the flash filesystem and then to upload a new firmware image. The command to erase the filesystem is "erase file-system". If you are unable get into bootstrap, then there is not much that can be done onsite and the NetVanta 1335 will need to be sent in for a repair and return RMA.
You can submit an RMA request at this link: http://www.adtran.com/web/page/portal/Adtran/wp_support_rma
Let me know if you have any questions regarding your issue.
Unfortunately using the esc key method was not able to connect either. Looks like I'll have to RMA the unit in this case.
Thanks for your response. I certainly appreciate it.
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