4 Replies Latest reply on May 17, 2012 11:36 AM by jfyksen

    Momentarily loosing ping to 3200 2nd generation

    bvrmctechs New Member

      Hi all,

       

      Have a problem that has been bugging us since we started communications to a secondary site.  The Adtrans we placed in operation we installed by a third company and were initially set up to handle voice and data.  We use a program called What'sUp to do a standard ping and determine if it is reachable or not.  For a while now we have been experiencing ping timeouts and have been trying to narrow down where the problem exists.  We have had our T1 line tested multiple times and the lines do not report any errors in transmission.  Short of replacing equipment, what is the best way to narrow down what may be causing the issue.

       

      Thanks,

       

      Bill

      Network Administrator

      Buena Vista Regional Medical Center

        • Re: Momentarily loosing ping to 3200 2nd generation
          levi Employee

          bvrmctechs:

           

          Thank you for asking this question.

           

          When you get a chance, it will be helpful if you could reply with some additional information.  If you could reply with a copy of the configurations (please, remember to remove any information that is sensitive to your organization), as well as the output from the show interface command, I will be happy to review it for you.

           

          Also, if you have a network diagram or could explain in greater detail the nature of the problem.  Are you pinging from an IP address on one LAN to the WAN or LAN IP address of one of the ADTRAN units?  How often are the pings, how often do they fail?  Does the interface show errors during the failed pings?  Does other traffic experience problems when the pings timeout?

           

          I hope that makes sense, but please do not hesitate to reply with any additional questions or information.

           

          Levi

          • Re: Momentarily loosing ping to 3200 2nd generation
            levi Employee

            bvrmctechs:

             

            I went ahead and marked this post as "assumed answered".  Feel free to mark any correct or helpful answers from this post.  If you still need assistance with this issue I would be more than happy to help, just let me know in a reply.

             

            Levi

            • Re: Momentarily loosing ping to 3200 2nd generation
              jfyksen New Member

              Bill check the AOS there is bugs on some of the code so that after 3 to 6 weeks you loose pings.Much like memory leaks in MS code.