3 Replies Latest reply on Feb 15, 2013 11:06 AM by levi

    1224STR error message

    dchouinard New Member

      We were experiencing problem with a vanta switch freezing up almost once a week even if I oculd find anything wring form the SHOW EVENT-LOG.  I wanted to reset the configuration and plugged the switch on a serial port.  Il could then see hundreds un errors loke those :

       

      eth0/1: initialising

      switch: Error at offset 301989888: Write = 0x001ABB9C Read = 0x001ABABC

      switch: Error at offset 301989889: Write = 0x001ABB9C Read = 0x001ABABC

      [...]

      switch: Error at offset 302972959: Write = 0x001ABB9C Read = 0x001ABABC

      switch: Error, aiasing did not occur, 16MB not detected

       

      The switch is not covered bt any warranty anymore and I was wondering if there could be a neat trick to bring the device back to life.

        • Re: 1224STR error message
          levi Employee

          dchouinard:

           

          Thank you for asking this question in the support community.  It appears the flash memory may be corrupt.  I would recommend erasing it and starting over.  However, keep in mind, if there is a major problem with the flash, you also have a possibility of erasing the file-system, and the unit may not recover.  So, I would suggest doing this as a last resort, or having a backup unit as a precaution.  To do this, follow the instructions in the Clearing FLASH and Upgrading in AOS Bootstrap document.

           

          The general steps described in the document are:

           

          1. erase the file-system
          2. load firmware back on the unit
          3. load the configuration back on the unit

           

          I hope that makes sense, but please do not hesitate to reply if you have any questions or additional information.  I will be happy to help in any way I can.

           

          Levi

          • Re: 1224STR error message
            levi Employee

            dchouinard:

             

            I went ahead and flagged this post as “Assumed Answered.”  If any of the responses on this thread assisted you, please mark them as either Correct or Helpful answers with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.

             

            Levi

            • Re: 1224STR error message
              levi Employee

              dchouinard:

               

              I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

               

              Thanks,

               

              Levi