4 Replies Latest reply on Jan 14, 2015 10:37 AM by ewieling

    7100 soft phone sip stack errors

    brian_ctl New Member

      After setting up a Adtran "counterpath" softphone I keep getting errors on the console port.

       

      09:01:32.462 SIP.STACK MSG     Rx: UDP src=10.10.20.19:19544 dst=10.10.20.10:5060

      09:01:32.462 SIP.STACK MSG

      09:01:32.462 SIP.STACK MSG

      2012.06.07 09:01:32 SIP.STACK ERROR  MSGBUILDER   SIP Pre-Parser Error (UDP) :

       

      It looks like the softphone is not sourcing from UDP port 5060.  Below is the registration.

      09:05:17.299 SIP.STACK MSG     Rx: UDP src=10.10.20.19:38448 dst=10.10.20.10:5060

      09:05:17.299 SIP.STACK MSG         REGISTER sip:10.10.20.10:5060 SIP/2.0

      09:05:17.300 SIP.STACK MSG         Via: SIP/2.0/UDP 10.10.20.19:38448;branch=z9hG4bK-d8754z-c012ef612544163b-1---d8754z-;rport

      09:05:17.300 SIP.STACK MSG         Max-Forwards: 70

      09:05:17.300 SIP.STACK MSG         Contact: <sip:5382@10.10.20.19:38448;rinstance=dacabc180034fbbd;transport=udp>

      09:05:17.300 SIP.STACK MSG         To: "Brian Softphone"<sip:5382@10.10.20.10:5060>

      09:05:17.300 SIP.STACK MSG         From: "Brian Softphone"<sip:5382@10.10.20.10:5060>;tag=1455780b

      09:05:17.301 SIP.STACK MSG         Call-ID: NjNjYTI1ZTY0YzA4YmJmMWU2MTFkYTg3NWE3OTU3ZjY.

      09:05:17.301 SIP.STACK MSG         CSeq: 1 REGISTER

      09:05:17.301 SIP.STACK MSG         Expires: 3600

      09:05:17.301 SIP.STACK MSG         Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO

      09:05:17.301 SIP.STACK MSG         User-Agent: ADTRAN IP SoftPhone release 1102u stamp 54011

      09:05:17.301 SIP.STACK MSG         Content-Length: 0

      09:05:17.301 SIP.STACK MSG

       

      If I change the soft phone to use TCP I do not get the errors.  Below is a TCP registration notice port 5060 is used.

       

      09:08:54.988 SIP.STACK MSG     Rx: TCP src=10.10.20.19:5060 dst=10.10.20.10:5060

      09:08:54.988 SIP.STACK MSG         REGISTER sip:10.10.20.10:5060 SIP/2.0

      09:08:54.988 SIP.STACK MSG         Via: SIP/2.0/TCP 10.10.20.19:54442;branch=z9hG4bK-d8754z-2242df3ea150d95b-1---d8754z-;rport

      09:08:54.989 SIP.STACK MSG         Max-Forwards: 70

      09:08:54.989 SIP.STACK MSG         Contact: <sip:5382@10.10.20.19:54442;rinstance=f6e9da8d5e73afc1;transport=TCP>

      09:08:54.989 SIP.STACK MSG         To: "Brian Softphone"<sip:5382@10.10.20.10:5060>

      09:08:54.989 SIP.STACK MSG         From: "Brian Softphone"<sip:5382@10.10.20.10:5060>;tag=df75ce6d

      09:08:54.989 SIP.STACK MSG         Call-ID: MjI5YTU5NzQ1YTU2ODgyYjExZmQ1NDc5MmFmYjA0NDg.

      09:08:54.989 SIP.STACK MSG         CSeq: 1 REGISTER

      09:08:54.989 SIP.STACK MSG         Expires: 3600

      09:08:54.990 SIP.STACK MSG         Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO

      09:08:54.990 SIP.STACK MSG         User-Agent: ADTRAN IP SoftPhone release 1102u stamp 54011

      09:08:54.990 SIP.STACK MSG         Content-Length: 0

      09:08:54.990 SIP.STACK MSG