3 Replies Latest reply on Feb 15, 2013 1:11 PM by matt

    Queue Login Status

    vgitechnology New Member

      Is it possible to see, on the phone display, if you are logged in to or out of a call queue?

        • Re: Queue Login Status
          james_ucs Employee

          vgitechnology,

           

          I know we discussed this on the phone, but I thought I would answer it here as well.

           

          There isn't a way to monitor whether or not you are logged into the queue from the phone itself, but logging in when you are already logged in will not cause an issue. The same goes for logging out when you are already logged out.

            • Re: Queue Login Status
              Employee

              I went ahead and flagged this post as “Assumed Answered.”  If any of the responses on this thread assisted you, please mark them as either Correct or Helpful answers with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.


              Thanks,

              Matt

            • Re: Queue Login Status
              Employee

              I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

               

              Thanks,

              Matt