10 Replies Latest reply on Feb 15, 2013 12:48 PM by matt

    Setting up new phone

    jjbenoit New Member

      I am a new employee at the company I work for and the adtran system has fallen into my lap. I have no experience with this system and have taught myself a fair amount by reading the administrators guides in the past 2 weeks but I can not figure out how to set up a new phone. I set everything up on our adtran 7100 as far as i can tell. The phone comes on with the users name, shows the numbers that are supposed to be on it, and is recognized by the DHCP server. In the adtran user account screen SIP has a line through it and the phone won't register. Any ideas for me to try? I'm sure it is something simple that I am overlooking. Any help would be appreciated. Thank you.