9 Replies Latest reply on Jul 2, 2012 3:30 PM by unified

    Ring down on a TA900

    mviola03 New Member

      Does anyone know how to setup a ring down/auto dial on a FXS port on a TA916?

        • Re: Ring down on a TA900
          unified Past_Featured_Member

          I may be mistaken but I do not believe the TA916 will do this.

          Depending on the requirements for this project you may want to register a SIP ATA that has this functionality or phone directly to the TA916.

          • Re: Ring down on a TA900
            geo Employee

            Hello and thank you for posting to our forum!!!

             

            If you want an FXS port to dial when it goes offhook, you can use the hotline command from the voice user/user account.  For example:

             

            voice user 8001

              connect fxs 0/1

              first-name "Lobby"

              last-name "Phone"

              hotline 2565551000

             

            With this configuration, when the person at ext 8001 goes offhook, the port will dial the number 256-555-1000.

             

            Let us know if you have any questions or if this is not the type of setting you were looking for.

             

            Regards,

            Geoff

              • Re: Ring down on a TA900
                unified Past_Featured_Member

                I guess I was mistaken.

                 

                Thank you geo.

                • Re: Ring down on a TA900
                  mviola03 New Member

                  Thank you!!

                   

                  Sent from my iPad

                    • Re: Ring down on a TA900
                      geo Employee

                      No problem!!!

                       

                      I went ahead and flagged this post as “Assumed Answered.” If any of the responses on this thread assisted you, please mark them as either Correct or Helpful answers with the applicable buttons. This will make them visible and help other members of the community find solutions more easily. If you still need assistance, please let us know in a reply.

                       

                      Regards,

                      Geoff

                        • Re: Ring down on a TA900
                          mviola03 New Member

                          I will do that.  One last question, do you know what software rev is required for that, because my tech is saying that option is not available?

                           

                          Thanks,

                           

                          Michael Viola

                            • Re: Ring down on a TA900
                              unified Past_Featured_Member

                              It looks like you are correct.

                              I tried the following on firmware version A4.11.00.

                               

                              (config)#voice user 8001

                               

                              Configuring New User "8001".

                               

                              (config-8001)#connect fxs 0/1

                              (config-8001)#first-name "test"

                              (config-8001)#last-name "test2"

                              (config-8001)#hotline xxxxxxxxxx

                              %----------------------------^

                              Error: Hotline number does not match a dial plan entry.

                                • Re: Ring down on a TA900
                                  geo Employee

                                  Hello guys,

                                   

                                  There needs to be a dial-plan entry that matches the number in the hotline.  For example:

                                   

                                  hotline 256-555-1000

                                  voice dial-plan 5 long-distance NXX-NXX-XXXX

                                   

                                  hotline 8005

                                  voice dial-plan 3 extensions 8XXX

                                   

                                  hotline 5559009

                                  voice dial-plan 4 long-distance NXX-XXXX

                                   

                                  Basically, the hotline number has to fit into a dial-plan entry.

                                   

                                  Regards,

                                  Geoff

                                    • Re: Ring down on a TA900
                                      unified Past_Featured_Member

                                      I for got about that.

                                      Yes that did it.

                                       

                                      (config)#voice dial-plan 5 long-distance NXX-NXX-XXXX

                                      (config)#voice user 8001

                                       

                                      Configuring Existing User "8001".

                                       

                                      (config-8001)#connect fxs 0/1

                                      (config-8001)#hotline 2565551000

                                       

                                      Thank you,