3 Replies Latest reply on Sep 20, 2012 3:48 PM by matt

    7100 shared line appearance

    scott.wilson New Member

      we have a 7100 with 6 analog lines and six shared line appearances on about 20 phones to replicate a key set.

       

      when we reboot the 7100 the shared line appearances disappear and we have to reprogram the settings.

       

      Has anyone else experienced this issue and if yes how do we configure so this does not continue to occur.

       

      Thanks

       

      Scott

        • Re: 7100 shared line appearance
          nrobinson Employee

          Could you tell me what version of code are you running on this unit and I assume you are using 2 vim cards to support your 6 analog lines, is this correct?

          • Re: 7100 shared line appearance
            Employee

            Scott,

             

            Are you still having problems with this?    Do you have to reapply the SLAs to the phone configuration files or are the SLAs removed from the 7100’s configuration?  When the unit reboots it loads the last saved configuration.  Just to make certain there is not a problem with the unit saving the configuration can you telnet or SSH to the unit, get into enable mode and issue the “wr” command.  If any errors result from this please include them in a reply.  It would also be helpful to see the configuration of the unit with passwords, public IPs, and public phone numbers removed if you can include that in a reply.

             

            Thanks,
            Matt

            • Re: 7100 shared line appearance
              Employee

              I went ahead and flagged this post as "Assumed Answered".  If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

               

              Thanks,
              Matt