12 Replies Latest reply on Jan 31, 2013 7:30 AM by matt

    Orphan or Corrupt File voicemail error

    natem New Member

      I'm not able to leave voicemails from an internal call. The greeting plays but after hangup there is no message from an internal call. I did a debug and believe the error is outlined in the following lines. I've attached the good external debug and the bad internal debug. How can I fix this error? I've tried a checkdisk cflash wondering if it was a cflash issue.

       

      VoiceMail.MailboxManager:  update_mailbox()[6442]:  Message J19L54APIQ is new to this mailbox
      VoiceMail.MailboxManager:  update_mailbox()[6442]:  Message J19L54APIQ is marked as new
      VoiceMail.MailboxManager:  update_mailbox()[6442]:  Message J19L54APIQ is marked as deleted
      VoiceMail.MailboxManager:  update_mailbox()[6442]:  Message J19L54APIQ is being deleted because it is

      marked for deletion

       

      VoiceMail.MailboxManager:  update_mailbox()[6442]:  Updating greetings- Greeting is Standard Greeting
      VoiceMail.MailboxManager:  update_mailbox()[6442]:  Messages in this mailbox have been updated- now

      updating MWI status
      VoiceMail.MailboxManager:  Sending HDR/WAV Delete Event for file J19L54APIQ to VMMailboxManager File

      System Queue.
      VoiceMail.MailboxManager:  Sending File Delete Event for file CFLASH:/VoiceMail/6442/J19L54APIQ.dsc due

      to Orphan or Corrupt File.

       

      Message was edited by: natem corrected internal/external and attachments.