3 Replies Latest reply on Feb 15, 2013 10:44 AM by levi

    n-Command release notes/pdf's

    riker424 New Member

      Trying to get more documentation on release 5.0 + of n-Command MSP.  I recently went from 4.2 to 5.1, the only way I was able to get the software was to send Support an email, then all I got was the link to a ftp site and "here you go".  I assumed it would have showed up under my account like the other software does for the Netvanta's we use. I can easily send Support another email for the release notes, but I would guess they are somewhere on the site, maybe I'm just not seeing it.

        • Re: n-Command release notes/pdf's
          levi Employee

          riker424:

           

          I apologize for the inconvenience, but at this time the release notes for that version of software are not posted to the ADTRAN website.  If you would like to review the release notes for that software, you can obtain them from within the n-Command MSP server by navigating to Help > About n-Command MSP > Release Notes.

           

          However, if you do not have access to the n-Command MSP server, then I recommend you contact ADTRAN support.  You can create a ticket in several ways:

           

          - Over the phone by calling 888-423-8726

          - Emailing support@adtran.com

          - Opening a webticket on the ADTRAN website

           

          Levi

          • Re: n-Command release notes/pdf's
            levi Employee

            riker424:

             

            I went ahead and flagged this post as “Assumed Answered.”  If any of the responses on this thread assisted you, please mark them as either Correct or Helpful answers with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.

             

            Levi

            • Re: n-Command release notes/pdf's
              levi Employee

              riker424:

               

              I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

               

              Thanks,

               

              Levi