7 Replies Latest reply on Nov 15, 2012 1:44 PM by levi

    Netvanta 3200 web GUI gives 404 error

    kevin_y New Member

      Hi, I want to change the IP address of my Netvanta 3200.  I go into the web GUI of my 3200, click Data on the left, click IP interfaces, and I can see the current IP.  The page says, "View or edit the configuration of an interface by clicking its name."  But when I click the name ("bridge 1"), my browser gives me a 404 error.  I get the same error on Firefox or Internet Explorer.  Is there a solution?  I currently don't have the ability to use Telnet to change settings.  The technician who installed the 3200 for me three years ago used Telnet to set the IP.  I asked him how to do it in the web GUI and this is the method he showed me.  Is changing the IP of the device something only Telnet can do?  Thanks in advance for any help.

        • Re: Netvanta 3200 web GUI gives 404 error
          levi Employee

          kevin_y:

           

          Thank you for asking this question in the support community.  I'm sorry for the trouble this is causing.  Do you know what firmware version the NetVanta 3200 is on?  You can view this by navigating to System > System Summary > Firmware Version.  Depending on the software version, most likely if you upgrade, it will resolve the issue, but if you do not have that ability, then you can change the IP address in the command line via several different methods. 

           

          When you get a chance, please reply with the firmware version, and if possible a copy of the current configuration (please remove any information from the company that is sensitive to the organization).  You can obtain this by navigating to Utilities > Configuration > Download.

           

          Please, do not hesitate to reply to this post with any questions or additional information.  I will be happy to help in any way I can.

           

          Levi