2 Replies Latest reply on Feb 5, 2013 1:55 PM by matt

    Extension to Extension dialing not going to voice mail

    jephph New Member

      When dialing from one extension to another, and if the called ext doesn't answer, the calling party gets transferred to the attendant instead of going to the called ext's voice mailbox.  Same thing happens with Ext A transfers an external call to Ext b -- doesn't go to Ext B's voice mailbox.  Any ideas of where to look?