5 Replies Latest reply on Aug 19, 2015 8:02 AM by wildwest1

    Updating 7100 directory using command line

    most_ahdy New Member

      Hi,

         I changed the first name and last name of a user account in 7100.

        I tried to update my ip phones directories using instructions in  "Updating the Global Phone Directory" pdf.

      And this successfully update this entry in Global Directory Entries in IP Phone Globals section.

      But this does not applied to the actual phone directories.

      I read in release note of system release R10.3.1 in Errata section  that  "The Update Directories action in the GUI does not properly update the directories for individual Polycom

      phones", I read this also in System release R10.5.0.

      And as a second point , when I manually update the entry for each IP phone using Other Directory Entries tab in Ip Phone Config section and reboot the phone, the updates reflected successfully in the phone.

      So instead of manually applied the update in each phone , I need a way to update Directories if not in GUI "as stated in Errata of system release" ,can we update it using command line.?

       

      kindly find the show version output:

      NV7100#show version

      ADTRAN, Inc. OS version R10.3.1.E

        Mainline Version: ENM.12.023

        Checksum: BCD6CB6A

        Built on: Tue Sep 25 16:22:58 2012

        Upgrade key: ec41708db482a5d1a3a6ce163ce0ec36

      Hardware version 10A

      Boot ROM version A2.06.B1

        Checksum: E213

        Built on: Thu Jun 17 10:50:21 2010

      Copyright (c) 1999-2012, ADTRAN, Inc.

      Platform: NetVanta 7100, part number 1200796E1

      Serial number LBADTN1032AK294

      Flash: 33554432 bytes  DRAM: 134217728 bytes

       

       

      NV7100 uptime is 1 weeks, 6 days, 7 hours, 31 minutes, 40 seconds

       

       

      slot 0, DSP 1

        DSP software version: G2.R10.3.0.6a

        DSP hardware version: Freescale MSC7119

        Total channels: 30

       

       

      System returned to ROM by External Hard Reset

      Current system image file is "NV7100A-R10-3-1-E.biz"

      Primary boot system image file is "NV7100A-R10-3-1-E.biz"

      Backup boot system image file is "CFLASH:/NV7100A-A4-10-00-E.biz"

      Primary system configuration file is "NONVOL:/startup-config"

      NV7100#

       

      Thanks,

      Mostafa Aly

        • Re: Updating 7100 directory using command line
          Employee

          Mostafa,

           

          Changing the name is a multi-step process especially for Polycom phones.  This short video should contain all of the needed instructions to make the name appear on the other phones: [video] - Changing the Name Assigned to a Phone Extension on the NetVanta 7100.  Follow the steps outlined there and let me know if that does not work.

           

          Thanks,

          Matt

            • Re: Updating 7100 directory using command line
              Employee

              I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

               

              Thanks,

              Matt

                • Re: Updating 7100 directory using command line
                  most_ahdy New Member

                  Sorry for reopen this discussion again,

                  But after watch your posted video and follow its instructions but the last name and first name did not change "in polycom phones only",

                  when I opened the directory file of Polycom phones "show file cflash /Polycom/000000000000-directory.xml " , the first and last name changed successfully,

                  but when I opened the directory file of specific phone like "show file cflash /Polycom/0004f2aa671c-directory.xml" the first and last name did not change.

                   

                  But the directory changed successfully in all Adtran phones IP706 and IP712.

                  So any ideas regarding this issue?

                  Polycom phones contain IP331 application version 3.2.7

                                                       IP501 application version 3.1.8

                                                       IP430 application version 3.2.7

                                                       IP650 application version 3.2.7

                                                       IP6000 application version 3.2.7

                  and I clarified above the release of note of both R10.3.1 and R10.5.0 there is an errata:

                  "The Update Directories action in the GUI does not properly update the directories for individual Polycom

                  phones"

                   

                  Kindly note that if I delete an user account then update the directory the update does not reflect to Polycom phones.

                   

                  Kindly find the show version output of my NV7100:

                  ADTRAN, Inc. OS version R10.5.0.E

                    Mainline Version: ENM.12.043

                    Checksum: C24C54BA

                    Built on: Fri Nov 16 17:55:11 2012

                    Upgrade key: ddbb2ed219e98dac6215173d018a3a1b

                  Hardware version 10A

                  Boot ROM version A2.06.B1

                    Checksum: E213

                    Built on: Thu Jun 17 10:50:21 2010

                  Copyright (c) 1999-2012, ADTRAN, Inc.

                  Platform: NetVanta 7100, part number 1200796E1

                  Serial number LBADTN1032AK294

                  Flash: 33554432 bytes  DRAM: 134217728 bytes

                   

                   

                  NV7100 uptime is 1 weeks, 1 days, 1 hours, 49 minutes, 40 seconds

                   

                   

                  slot 0, DSP 1

                    DSP software version: G2.R10.5.0.0

                    DSP hardware version: Freescale MSC7119

                    Total channels: 30

                   

                   

                  System returned to ROM by Software Watchdog

                  Current system image file is "NV7100A-R10-5-0-E.biz"

                  Primary boot system image file is "NV7100A-R10-5-0-E.biz"

                  Backup boot system image file is "CFLASH:/NV7100A-A4-10-00-E.biz"

                  Primary system configuration file is "NONVOL:/startup-config"


                  Thanks,

                  Mostafa Aly

              • Re: Updating 7100 directory using command line
                wildwest1 New Member

                i have a 7100 that I have changed the names in accounts and they show correctly on the phones.  However the sh file cfl adtran/adtran_phonebook.csv does not show the correct names and will not update???? Anyone know why