7 Replies Latest reply on Mar 20, 2013 8:10 AM by levi

    NV3448 New default IP, or glitch:  10.10.100.1

    keith New Member

      Hey,

       

      I had to bust out my serial cable for the first time in a long time configuring a couple new NV 3448 Enhanced / PoE units today.  It turns out, the default router IP was 10.10.100.1 instead of 10.10.10.1.   Is this a new feature, glitch, or am I imagining things?

       

      Thanks!

      --Keith

        • Re: NV3448 New default IP, or glitch:  10.10.100.1
          levi Employee

          keith:

           

          Thank you for posting this question in the support forum.  I'm sorry for the trouble this caused you, but I'm glad you were able to work around it.  Was the rest of the default configuration in place, and just the IP address was changed?  If so, I have no idea how this IP address could have been altered.  To answer your question, the factory default IP address shipped from ADTRAN should be 10.10.10.1 /24.

           

          Again, I'm sorry for the trouble, but let me know if you have any additional questions.  I'll be happy to help in any way I can.

           

          Levi

          • Re: NV3448 New default IP, or glitch:  10.10.100.1
            lalleyj New Member

            I had the same problem.

            • Re: NV3448 New default IP, or glitch:  10.10.100.1
              levi Employee

              keith, stanoc, & lalleyj:

               

              When you get a chance will you reply with the show version from the unit, so I can get the serial number and firmware version?  If you would like to send it via personal message that is fine too.

               

              Levi

              • Re: NV3448 New default IP, or glitch:  10.10.100.1
                levi Employee

                keith:

                 

                PROBLEM STATEMENT

                It has recently come to our attention that a batch of NetVanta 3448s and NetVanta 3458s were shipped from ADTRAN with an incorrect default IP address. The default IP address should have been 10.10.10.1 255.255.255.0, but instead, it was improperly configured as 10.10.100.1 255.255.255.0.

                 

                The AOS unit is fully functional; however, due to the misconfigured default IP address, you may experience issues logging into the device for initial setup.  If you login to the unit via a CONSOLE connection, then there are no changes necessary, but if you login to the unit via HTTP, TELNET, or SSH, then you will need to use the IP address 10.10.100.1 255.255.255.0 to access the unit.

                 

                SCOPE OF PRODUCTS AFFECTED

                This problem may occur in a small percentage of NetVanta 3448 and NetVanta 3458 Routers.  Based on the failures analyzed to date, the following serial number range may include affected units.

                 

                Product

                Serial Number Range1

                NetVanta 3448 or 3458, with or without EFP, with or without POE option

                 

                Chassis Serial Number Ranges

                LBADTN1246AA000 - LBADTN1246AA399

                LBADTN1248AC329 - LBADTN1248AC828

                LBADTN1303AD999 - LBADTN1303AE198

                 

                RESOLUTION / RECOMMENDATIONS

                This issue can be resolved one of two ways:

                 

                1. By logging into the unit via a CONSOLE connection for initial setup.
                2. By logging into the unit via HTTP, TELNET, or SSH, and using the IP address 10.10.100.1 255.255.255.0 to access the unit.
                • Re: NV3448 New default IP, or glitch:  10.10.100.1
                  levi Employee

                  keith:

                   

                  I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

                   

                  Thanks,

                   

                  Levi