3 Replies Latest reply on Jul 9, 2013 7:00 AM by noor

    Nevanta 3448 and bluesocket 1800

    martin New Member

      Hi,


      I'm trying to install a Bluesocket 1800 on a NetVanta 3448 from the web interface.I have no problem to identify the 1800 on the network but I am unable to update the firmware. I get the following error message.


      Start Error: Error: No session exists with this AP. Perhaps the MAC address or interface is invalid.


      Is there anyone who could give me an idea to fix the problem?

       

      Thank you


      Martin

        • Re: Nevanta 3448 and bluesocket 1800
          Employee

          martin - Thanks for posting your question on the forum!

           

          The Bluesocket 1800 access point cannot be controlled by a NetVanta device. A NetVanta device will only be able to serve as an access controller for NetVanta access points (i.e. NetVanta 150, NetVanta 160).

           

          If possible, could you reply to this post with either a screenshot of the Access Point page from the GUI, or the output to "show dot access-point"?

           

          Thanks,

          Noor

            • Re: Nevanta 3448 and bluesocket 1800
              Employee

              martin - Do you have any further questions regarding your issue? Please do not hesitate to let us know. I would be more than happy to help.

               

              Thanks,

              Noor

                • Re: Nevanta 3448 and bluesocket 1800
                  Employee

                  martin -

                  I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post to unmark it and select another in its place with the applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

                   


                  Thanks,

                  Noor