Thank you for asking this question in the support community. ADTRAN will need to obtain some additional information about the MSP server. This particular situation would be better handled in a support ticket. You can create one using any of the methods listed below. Please reference the URL of this thread when opening the ticket to help provide background information to our support team.
- Open a webticket by clicking on this link: Create a Service Request
- Open a ticket by emailing email@example.com
- Open a ticket by phone by calling 1-888-423-8726
I opened a case and support needed to remove the effected sites from the datatbase.