6 Replies Latest reply on Jul 30, 2013 6:51 AM by matt

    Unable to load NetVanta UC Server Add-in

    h.oropallo New Member

      We have one client a fresh install of Windows 7 with Office 2013 that we are unable to install the add-in.  When trying to install the Outlook2007AddIn.vsto we receive a message that is it not a valid Office Add-in.  We are running version ucClient v5.2.

       

      Also tried to execute the Outlook 2007Addin, we receive the message "downloading file:  c:\program files (x86)/ADTRAN/NetVanta UC client/Bin/Microsoft.Vbe>Interop.Forms.dll did not succeed.

       

      We have another Windows 7 with Office 2013 computer that the UC Client installed correctly.  Not sure what is different about this system.

       

      Thanks for you assistance.