30 Replies Latest reply on Apr 22, 2013 8:27 AM by touristsis

    Polycom Phone IP 335 does not register

    touristsis Visitor

      Hi,  I have a polycom phone IP 335 that will not register.  It has an ! mark on it.  I do see the mac address and extension on the phone.  I've attempted to generate new password at least 10 times.  I've even change the password to 1234.  Have anyone ran into this.  I've debug sip stack message and nothing happens.  Any help is appreciated.

        • Re: Polycom Phone IP 335 does not register
          Employee

          My first recommendation would be to factory default the phone by powering it off and then back on while holding down the 1, 3, 5, and 7 keys all at the same time.  When it prompts you for a password enter 456.  Another option would be to completely delete the phone configuration and rebuild it.  If that does not resolve the issue, can you reply with the output from a debug ip ftp-server on the NetVanta 7100 when the phone is booting up?  It may help to also see the configuration files for that specific phone. 

           

          Is this a new phone out of the box, or from another system?  If it was working on this system before did the firmware or anything else change?

           

          Thanks,

          Matt

            • Re: Polycom Phone IP 335 does not register
              touristsis Visitor

              This is actually a new phone out of the box.  I've did attempted to run debug ip ftp-server and nothing output.  The phone does boot up. 

                • Re: Polycom Phone IP 335 does not register
                  Employee

                  Did you try the factory default procedure outlined above?  If that does not help I would check the DHCP settings next.

                   

                  Thanks,

                  Matt

                    • Re: Polycom Phone IP 335 does not register
                      touristsis Visitor

                      Hi Matt.  I've just factory default again just now.  I've check the dhcp setting, I think it looks good.  I've ran a debug ip ftp server and got some error.  I've also ran debug sip user registration.  Looks like it's not even attempting to register.  Can you help me look at the log files?

                        • Re: Polycom Phone IP 335 does not register
                          touristsis Visitor

                          LDR_7100_2#debug ip ftp

                          LDR_7100_2#debug ip ftp-server

                          LDR_7100_2#debug sip stack mess

                          LDR_7100_2#debug sip stack messages

                          LDR_7100_2#debug sip user

                          LDR_7100_2#debug sip user-registration

                          LDR_7100_2#

                          2013.02.04 22:16:31 INTERFACE_STATUS.eth 0/14 changed state to down

                          2013.02.04 22:16:38 INTERFACE_STATUS.eth 0/14 changed state to up

                          2013.02.04 22:16:41 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:16:41 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:16:41 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:16:41 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:16:41 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:16:42 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:16:42 IP.FTP_SERVER (SIZE) Command successful '2345-12365-001.bootrom.ld'  606164 bytes.

                          2013.02.04 22:16:42 IP.FTP_SERVER BINARY data connection for '2345-12365-001.bootrom.ld' on VRF: -DEFAULT-.

                          2013.02.04 22:16:42 IP.FTP_SERVER (RETR) 'BINARY' transfer failed on VRF: -DEFAULT-.

                          2013.02.04 22:16:43 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:16:43 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:16:43 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:16:43 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:16:43 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:16:44 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:16:44 IP.FTP_SERVER (SIZE) Command successful '0004f2a84352.cfg'  778 bytes.

                          2013.02.04 22:16:44 IP.FTP_SERVER BINARY data connection for '0004f2a84352.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:16:44 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:16:45 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:16:45 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:16:45 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:16:45 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:16:46 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.

                          2013.02.04 22:16:46 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:16:46 IP.FTP_SERVER (SIZE) Command successful '2345-12365-001.sip.ld'  2552625 bytes.

                          2013.02.04 22:16:46 IP.FTP_SERVER BINARY data connection for '2345-12365-001.sip.ld' on VRF: -DEFAULT-.

                          2013.02.04 22:16:47 IP.FTP_SERVER (RETR) 'BINARY' transfer failed on VRF: -DEFAULT-.

                          2013.02.04 22:16:52 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:16:52 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:16:53 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:16:53 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:16:53 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:16:53 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:16:53 IP.FTP_SERVER BINARY data connection for '0004f2a84352-boot.log' on VRF: -DEFAULT-.

                          2013.02.04 22:16:54 IP.FTP_SERVER (STOR) BINARY transfer of '0004f2a84352-boot.log' complete.

                          2013.02.04 22:16:57 INTERFACE_STATUS.eth 0/14 changed state to down

                          2013.02.04 22:17:01 INTERFACE_STATUS.eth 0/14 changed state to up

                          2013.02.04 22:17:16 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:16 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:16 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:17 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:17 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:17 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:17 IP.FTP_SERVER (SIZE) Command successful '2345-12365-001.bootrom.ld'  606164 bytes.

                          2013.02.04 22:17:17 IP.FTP_SERVER BINARY data connection for '2345-12365-001.bootrom.ld' on VRF: -DEFAULT-.

                          2013.02.04 22:17:18 IP.FTP_SERVER (RETR) 'BINARY' transfer failed on VRF: -DEFAULT-.

                          2013.02.04 22:17:18 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:18 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:18 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:19 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:19 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:19 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:19 IP.FTP_SERVER (SIZE) Command successful '0004f2a84352.cfg'  778 bytes.

                          2013.02.04 22:17:19 IP.FTP_SERVER BINARY data connection for '0004f2a84352.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:17:20 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:20 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:20 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:21 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:21 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:21 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.

                          2013.02.04 22:17:21 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:21 IP.FTP_SERVER (SIZE) Command successful '2345-12365-001.sip.ld'  2552625 bytes.

                          2013.02.04 22:17:22 IP.FTP_SERVER BINARY data connection for '2345-12365-001.sip.ld' on VRF: -DEFAULT-.

                          2013.02.04 22:17:22 IP.FTP_SERVER (CWD) Directory changed to '/'.

                          2013.02.04 22:17:22 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:22 IP.FTP_SERVER (RETR) 'BINARY' transfer failed on VRF: -DEFAULT-.

                          2013.02.04 22:17:22 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,238) on VRF: -DEFAULT-.

                          2013.02.04 22:17:22 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:23 IP.FTP_SERVER (SIZE) Command successful 'polycomboot.cfg'  815 bytes.

                          2013.02.04 22:17:23 IP.FTP_SERVER BINARY data connection for 'polycomboot.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:17:23 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:23 IP.FTP_SERVER (CWD) Directory changed to '/'.

                          2013.02.04 22:17:23 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:24 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,239) on VRF: -DEFAULT-.

                          2013.02.04 22:17:24 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:24 IP.FTP_SERVER (SIZE) Command successful 'customer-sip.cfg'  119 bytes.

                          2013.02.04 22:17:24 IP.FTP_SERVER BINARY data connection for 'customer-sip.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:17:24 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:25 IP.FTP_SERVER (CWD) Directory changed to '/'.

                          2013.02.04 22:17:25 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:25 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,240) on VRF: -DEFAULT-.

                          2013.02.04 22:17:25 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:25 IP.FTP_SERVER (SIZE) Command successful 'adtran-sip_41x.cfg'  19793 bytes.

                          2013.02.04 22:17:26 IP.FTP_SERVER BINARY data connection for 'adtran-sip_41x.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:17:26 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:26 IP.FTP_SERVER (CWD) Directory changed to '/'.

                          2013.02.04 22:17:26 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:27 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,241) on VRF: -DEFAULT-.

                          2013.02.04 22:17:27 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:27 IP.FTP_SERVER (SIZE) Command successful 'customer-sip-0004f2a84352.cfg'  136 bytes.

                          2013.02.04 22:17:27 IP.FTP_SERVER BINARY data connection for 'customer-sip-0004f2a84352.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:17:27 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:28 IP.FTP_SERVER (CWD) Directory changed to '/'.

                          2013.02.04 22:17:28 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:28 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,242) on VRF: -DEFAULT-.

                          2013.02.04 22:17:28 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:28 IP.FTP_SERVER (SIZE) Command successful 'customer-sip-spip331.cfg'  121 bytes.

                          2013.02.04 22:17:29 IP.FTP_SERVER BINARY data connection for 'customer-sip-spip331.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:17:29 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:29 IP.FTP_SERVER (CWD) Directory changed to '/'.

                          2013.02.04 22:17:29 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:29 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,243) on VRF: -DEFAULT-.

                          2013.02.04 22:17:30 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:30 IP.FTP_SERVER (SIZE) Command successful '3451-0004f2a84352.cfg'  769 bytes.

                          2013.02.04 22:17:30 IP.FTP_SERVER BINARY data connection for '3451-0004f2a84352.cfg' on VRF: -DEFAULT-.

                          2013.02.04 22:17:30 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:31 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:31 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:31 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:31 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:32 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:32 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:32 IP.FTP_SERVER (SIZE) Cannot read '0004f2a84352-phone.cfg'.

                          2013.02.04 22:17:32 IP.FTP_SERVER (RETR) Cannot read '0004f2a84352-phone.cfg' on VRF: -DEFAULT-

                          2013.02.04 22:17:33 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:33 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:34 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:34 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:34 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:34 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:34 IP.FTP_SERVER (SIZE) Cannot read '000000000000-license.cfg'.

                          2013.02.04 22:17:35 IP.FTP_SERVER (RETR) Cannot read '000000000000-license.cfg' on VRF: -DEFAULT-

                          2013.02.04 22:17:35 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:35 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:35 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:36 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:36 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:36 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:36 IP.FTP_SERVER (SIZE) Cannot read '0004f2a84352-license.cfg'.

                          2013.02.04 22:17:36 IP.FTP_SERVER (RETR) Cannot read '0004f2a84352-license.cfg' on VRF: -DEFAULT-

                          2013.02.04 22:17:37 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:37 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:37 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:38 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:38 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:38 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:38 IP.FTP_SERVER (SIZE) Command successful '0004f2a84352-directory.xml'  206 bytes.

                          2013.02.04 22:17:38 IP.FTP_SERVER BINARY data connection for '0004f2a84352-directory.xml' on VRF: -DEFAULT-.

                          2013.02.04 22:17:39 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:40 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:40 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:40 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:40 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:40 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:40 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:41 IP.FTP_SERVER (SIZE) Command successful '000000000000-directory.xml'  183 bytes.

                          2013.02.04 22:17:41 IP.FTP_SERVER BINARY data connection for '000000000000-directory.xml' on VRF: -DEFAULT-.

                          2013.02.04 22:17:41 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:46 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:46 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:46 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:46 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:46 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:46 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:47 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:47 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:47 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:47 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.

                          2013.02.04 22:17:47 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:47 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:47 IP.FTP_SERVER (SIZE) Command successful 'SoundPointIPWelcome.wav'  95926 bytes.

                          2013.02.04 22:17:47 IP.FTP_SERVER (SIZE) Command successful '0004f2a84352-app.log'  112370 bytes.

                          2013.02.04 22:17:47 IP.FTP_SERVER BINARY data connection for '0004f2a84352-app.log' on VRF: -DEFAULT-.

                          2013.02.04 22:17:47 IP.FTP_SERVER BINARY data connection for 'SoundPointIPWelcome.wav' on VRF: -DEFAULT-.

                          2013.02.04 22:17:48 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:48 IP.FTP_SERVER (APPE) BINARY transfer of '0004f2a84352-app.log' complete.

                          2013.02.04 22:17:49 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:49 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:49 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:49 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:49 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.

                          2013.02.04 22:17:49 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:50 IP.FTP_SERVER (SIZE) Command successful 'Doorbell-1-Hi.wav'  191376 bytes.

                          2013.02.04 22:17:50 IP.FTP_SERVER BINARY data connection for 'Doorbell-1-Hi.wav' on VRF: -DEFAULT-.

                          2013.02.04 22:17:51 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.

                          2013.02.04 22:17:51 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:51 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:51 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:51 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:52 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:52 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:52 IP.FTP_SERVER (SIZE) Cannot read 'Sample-1.wav'.

                          2013.02.04 22:17:52 IP.FTP_SERVER (RETR) Cannot read 'Sample-1.wav' on VRF: -DEFAULT-

                          2013.02.04 22:17:53 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:53 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:53 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:53 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:53 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:54 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:54 IP.FTP_SERVER (SIZE) Cannot read 'Sample-2.wav'.

                          2013.02.04 22:17:54 IP.FTP_SERVER (RETR) Cannot read 'Sample-2.wav' on VRF: -DEFAULT-

                          2013.02.04 22:17:54 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:55 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:55 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:55 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:55 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:55 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:56 IP.FTP_SERVER (SIZE) Cannot read 'Sample-3.wav'.

                          2013.02.04 22:17:56 IP.FTP_SERVER (RETR) Cannot read 'Sample-3.wav' on VRF: -DEFAULT-

                          2013.02.04 22:17:56 IP.FTP_SERVER (USER) Password required for 'polycomftp'.

                          2013.02.04 22:17:56 IP.FTP_SERVER (USER) User 'polycomftp' logged in.

                          2013.02.04 22:17:57 IP.FTP_SERVER (PWD) '/' is current directory.

                          2013.02.04 22:17:57 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.

                          2013.02.04 22:17:57 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.

                          2013.02.04 22:17:57 IP.FTP_SERVER (TYPE) Type is set to I.

                          2013.02.04 22:17:57 IP.FTP_SERVER (SIZE) Cannot read 'Sample-4.wav'.

                          2013.02.04 22:17:58 IP.FTP_SERVER (RETR) Cannot read 'Sample-4.wav' on VRF: -DEFAULT-

                            • Re: Polycom Phone IP 335 does not register
                              markfreeman Employee

                              What firmware you running in the 7100?

                                • Re: Polycom Phone IP 335 does not register
                                  touristsis Visitor

                                  Latest one 10.7?

                                   

                                  Sent from my iPhone

                                    • Re: Polycom Phone IP 335 does not register
                                      markfreeman Employee

                                      Under Voice > IP Phone Globals > Boot Settings Tab > Phone Firmware Tab, what do you have your ADTRAN/Polycom IP 335 version set to?

                                       

                                      From the debug it looks like you have it set to 4.1.X, it needs to be set to 4.0.X, that is the latest 335 firmware on the ADTRAN website.

                                       

                                      Did you download the firmware from the website and load it on the 7100 CFLASH/ADTRAN/ folder?

                                       

                                      -Mark

                                        • Re: Polycom Phone IP 335 does not register
                                          touristsis Visitor

                                          I've tried 4.0 phone boots up and say incompatible.  Yes download from Adtran.

                                           

                                          Sent from my iPhone

                                            • Re: Polycom Phone IP 335 does not register
                                              markfreeman Employee

                                              Did you download  the 4.4.0B Boot Upgrader under the download section for the IP 335 phone?

                                               

                                              More info:

                                              https://supportforums.adtran.com/docs/DOC-6118

                                                • Re: Polycom Phone IP 335 does not register
                                                  touristsis Visitor

                                                  Mark,

                                                  I follow the instruction now it's just boot and reboot.  Here is the debug.  Never made it to attempt sip registration.  It looks like it stop at 0004f2a84352-boot.log complete, then dhcp all over again.

                                                   

                                                  2013.02.05 01:57:39 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                  2013.02.05 01:57:39 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                  2013.02.05 01:57:39 IP.FTP_SERVER (PWD) '/' is current directory.
                                                  2013.02.05 01:57:39 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                  2013.02.05 01:57:40 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:40 IP.FTP_SERVER (TYPE) Type is set to I.
                                                  2013.02.05 01:57:40 IP.FTP_SERVER (SIZE) Command successful '0004f2a84352.cfg'  749 bytes.
                                                  2013.02.05 01:57:40 IP.FTP_SERVER BINARY data connection for '0004f2a84352.cfg' on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:40 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:41 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                  2013.02.05 01:57:41 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                  2013.02.05 01:57:41 IP.FTP_SERVER (PWD) '/' is current directory.
                                                  2013.02.05 01:57:42 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                  2013.02.05 01:57:42 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:42 IP.FTP_SERVER (TYPE) Type is set to I.
                                                  2013.02.05 01:57:42 IP.FTP_SERVER (SIZE) Command successful '2345-12365-001.sip.ld'  2552625 bytes.
                                                  2013.02.05 01:57:42 IP.FTP_SERVER BINARY data connection for '2345-12365-001.sip.ld' on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:43 IP.FTP_SERVER (RETR) 'BINARY' transfer failed on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:48 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                  2013.02.05 01:57:48 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                  2013.02.05 01:57:49 IP.FTP_SERVER (PWD) '/' is current directory.
                                                  2013.02.05 01:57:49 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                  2013.02.05 01:57:49 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:49 IP.FTP_SERVER (TYPE) Type is set to I.
                                                  2013.02.05 01:57:49 IP.FTP_SERVER BINARY data connection for '0004f2a84352-boot.log' on VRF: -DEFAULT-.
                                                  2013.02.05 01:57:50 IP.FTP_SERVER (STOR) BINARY transfer of '0004f2a84352-boot.log' complete.2013.02.05 01:58:36 DHCP.SERVER Processing Discover Message (Xid = ca00fff3) on 10.10.30.0/255.255.255.0 from 00:04:F2:A8:43:52
                                                  2013.02.05 01:58:36 DHCP.SERVER Offering IP Address 10.10.30.3 to 00:04:F2:A8:43:52
                                                  2013.02.05 01:58:36 DHCP.SERVER Server sent an Offer to the client
                                                  2013.02.05 01:58:37 DHCP.SERVER Processing Request Message (Xid = ca00fff3) on 10.10.30.0/255.255.255.0 from 00:04:F2:A8:43:52
                                                  2013.02.05 01:58:37 DHCP.SERVER Server sent an Ack to the client

                                                  2013.02.05 02:00:43 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                  2013.02.05 02:00:43 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                  2013.02.05 02:00:44 IP.FTP_SERVER (PWD) '/' is current directory.
                                                  2013.02.05 02:00:44 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                  2013.02.05 02:00:44 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:44 IP.FTP_SERVER (TYPE) Type is set to I.
                                                  2013.02.05 02:00:44 IP.FTP_SERVER (SIZE) Command successful '0004f2a84352.cfg'  749 bytes.
                                                  2013.02.05 02:00:45 IP.FTP_SERVER BINARY data connection for '0004f2a84352.cfg' on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:45 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:46 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                  2013.02.05 02:00:46 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                  2013.02.05 02:00:46 IP.FTP_SERVER (PWD) '/' is current directory.
                                                  2013.02.05 02:00:46 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                  2013.02.05 02:00:46 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:46 IP.FTP_SERVER (TYPE) Type is set to I.
                                                  2013.02.05 02:00:47 IP.FTP_SERVER (SIZE) Command successful '2345-12365-001.sip.ld'  2552625 bytes.
                                                  2013.02.05 02:00:47 IP.FTP_SERVER BINARY data connection for '2345-12365-001.sip.ld' on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:47 IP.FTP_SERVER (RETR) 'BINARY' transfer failed on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:53 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                  2013.02.05 02:00:53 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                  2013.02.05 02:00:53 IP.FTP_SERVER (PWD) '/' is current directory.
                                                  2013.02.05 02:00:53 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                  2013.02.05 02:00:53 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:54 IP.FTP_SERVER (TYPE) Type is set to I.
                                                  2013.02.05 02:00:54 IP.FTP_SERVER BINARY data connection for '0004f2a84352-boot.log' on VRF: -DEFAULT-.
                                                  2013.02.05 02:00:55 IP.FTP_SERVER (STOR) BINARY transfer of '0004f2a84352-boot.log' complete.

                                                  • Re: Polycom Phone IP 335 does not register
                                                    touristsis Visitor

                                                    For IP Phone 331.  I went to adtran.com, download the software 4.4.0B Boot Upgrader.

                                                    log into adtran http://10.10.30.1/admin

                                                    voice, ip phone global, boot setting phone firmwae, browse to the folder that I've extracted - Polycom_IP_331_4.4.0B_bootrom_upgrader - then to the file  2345-12365-001.bootrom.ld, click open, then upload.

                                                     

                                                    I then download the folder Polycom_IP_331_4.0.2RevB_SIP.  extract it.  then went to voice, ip phone global, boot setting phone firmware, browse to the folder that I've extracted - Polycom_IP_331_4.0.2_RevB_SIP, then the file 2345-12365-001.sip.ld, then upload

                                                     

                                                    Did I do anyting wrong?

                                                      • Re: Polycom Phone IP 335 does not register
                                                        touristsis Visitor

                                                        This is so frustrating!!! Anyways, I have the debug log from IP 335.  Maybe someone can shed some light on it for me.  Thanks much!

                                                        Looks like to me the phone is not attempting to register.  Maybe this firmware is not correct?  Maybe I'm really off.  I've tried so many things at this point I wish I can just manual every phone with ip address, user name, and password.

                                                         

                                                        2013.02.05 07:43:22 DHCP.SERVER Offering IP Address 10.10.30.2 to 00:04:F2:43:C4:41
                                                        2013.02.05 07:43:22 DHCP.SERVER Server sent an Offer to the client
                                                        2013.02.05 07:43:23 DHCP.SERVER Processing Request Message (Xid = 4977f156) on 10.10.30.0/255.255.255.0 from 00:04:F2:43:C4:41
                                                        2013.02.05 07:43:23 DHCP.SERVER Server sent an Ack to the client

                                                        2013.02.05 07:43:24 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:24 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:24 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:24 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:24 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:24 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (SIZE) Command successful '0004f243c441-directory.xml'  206 bytes.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER (SIZE) Command successful 'SoundPointIPWelcome.wav'  95926 bytes.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER BINARY data connection for '0004f243c441-directory.xml' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:25 IP.FTP_SERVER BINARY data connection for 'SoundPointIPWelcome.wav' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:26 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:26 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:26 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:26 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:26 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:26 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,237) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (SIZE) Command successful '0004f243c441.cfg'  774 bytes.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:27 IP.FTP_SERVER BINARY data connection for '0004f243c441.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:28 IP.FTP_SERVER (SIZE) Command successful 'Doorbell-1-Hi.wav'  191376 bytes.
                                                        2013.02.05 07:43:28 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:28 IP.FTP_SERVER BINARY data connection for 'Doorbell-1-Hi.wav' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:28 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:28 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:28 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,181) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (SIZE) Command successful '2345-12375-001.sip.ld'  4473280 bytes.
                                                        2013.02.05 07:43:29 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:30 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:30 IP.FTP_SERVER BINARY data connection for '2345-12375-001.sip.ld' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:30 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:30 IP.FTP_SERVER (RETR) 'BINARY' transfer failed on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:30 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,238) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:30 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (SIZE) Cannot read 'Sample-1.wav'.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (SIZE) Command successful 'polycomboot.cfg'  815 bytes.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (RETR) Cannot read 'Sample-1.wav' on VRF: -DEFAULT-
                                                        2013.02.05 07:43:31 IP.FTP_SERVER BINARY data connection for 'polycomboot.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,239) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:31 IP.FTP_SERVER (SIZE) Command successful 'customer-sip.cfg'  119 bytes.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER BINARY data connection for 'customer-sip.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,240) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (SIZE) Command successful 'customer-sip-0004f243c441.cfg'  136 bytes.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER (SIZE) Cannot read 'Sample-2.wav'.
                                                        2013.02.05 07:43:32 IP.FTP_SERVER BINARY data connection for 'customer-sip-0004f243c441.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (RETR) Cannot read 'Sample-2.wav' on VRF: -DEFAULT-
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,241) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (SIZE) Command successful 'customer-sip-spip335.cfg'  121 bytes.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER BINARY data connection for 'customer-sip-spip335.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:33 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,242) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (SIZE) Command successful '3450-0004f243c441.cfg'  761 bytes.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER BINARY data connection for '3450-0004f243c441.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (SIZE) Cannot read 'Sample-3.wav'.
                                                        2013.02.05 07:43:34 IP.FTP_SERVER (RETR) Cannot read 'Sample-3.wav' on VRF: -DEFAULT-
                                                        2013.02.05 07:43:35 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,243) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:35 IP.FTP_SERVER (SIZE) Command successful 'adtran-sip_40x.cfg'  19793 bytes.
                                                        2013.02.05 07:43:35 IP.FTP_SERVER BINARY data connection for 'adtran-sip_40x.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:35 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:35 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:35 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:35 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:35 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,244) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (SIZE) Cannot read '0004f243c441-phone.cfg'.
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (RETR) Cannot read '0004f243c441-phone.cfg' on VRF: -DEFAULT-
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (SIZE) Cannot read 'Sample-4.wav'.
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (RETR) Cannot read 'Sample-4.wav' on VRF: -DEFAULT-
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,19,245) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:36 IP.FTP_SERVER (SIZE) Command successful '0004f243c441-web.cfg'  232 bytes.
                                                        2013.02.05 07:43:37 IP.FTP_SERVER BINARY data connection for '0004f243c441-web.cfg' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:37 IP.FTP_SERVER (RETR) 'BINARY' transfer complete on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:37 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:38 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:38 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:38 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:38 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:38 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:39 IP.FTP_SERVER (SIZE) Cannot read '000000000000-license.cfg'.
                                                        2013.02.05 07:43:39 IP.FTP_SERVER (RETR) Cannot read '000000000000-license.cfg' on VRF: -DEFAULT-
                                                        2013.02.05 07:43:39 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:39 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:40 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:40 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:40 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:40 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:40 IP.FTP_SERVER (SIZE) Cannot read '0004f243c441-license.cfg'.
                                                        2013.02.05 07:43:41 IP.FTP_SERVER (RETR) Cannot read '0004f243c441-license.cfg' on VRF: -DEFAULT-
                                                        2013.02.05 07:43:41 IP.FTP_SERVER (USER) Password required for 'polycomftp'.
                                                        2013.02.05 07:43:41 IP.FTP_SERVER (USER) User 'polycomftp' logged in.
                                                        2013.02.05 07:43:41 IP.FTP_SERVER (PWD) '/' is current directory.
                                                        2013.02.05 07:43:42 IP.FTP_SERVER (CWD) Directory changed to 'Polycom'.
                                                        2013.02.05 07:43:42 IP.FTP_SERVER (PASV) Entering Passive Mode (10,10,30,1,20,81) on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:42 IP.FTP_SERVER (TYPE) Type is set to I.
                                                        2013.02.05 07:43:42 IP.FTP_SERVER (SIZE) Command successful '0004f243c441-app.log'  46086 bytes.
                                                        2013.02.05 07:43:42 IP.FTP_SERVER BINARY data connection for '0004f243c441-app.log' on VRF: -DEFAULT-.
                                                        2013.02.05 07:43:43 IP.FTP_SERVER (APPE) BINARY transfer of '0004f243c441-app.log' complete.

                                                          • Re: Polycom Phone IP 335 does not register
                                                            charles Employee

                                                            touristsis

                                                             

                                                            I think you are very close to a solution for this device.

                                                             

                                                            The phone looks to be downloading every file correctly from this output. Please provide the "0004f243c441-app.log" and "3450-0004f243c441.cfg" files from the Polycom directory in CFLASH.  An FTP client can be used to connect to the NV7100 and retrieve these files.  Also please send the current NV7100 configuration.  With these files I should be able to confirm that the SIP authentication password on the NV7100 matches what is being sent to the IP phone.  The steps you listed above for upgrading the IP 331 were correct for upgrading to firmware version 4.0.2b.

                                                             

                                                            Thanks,

                                                            Charles

                                                            • Re: Polycom Phone IP 335 does not register
                                                              touristsis Visitor

                                                              Not sure if this will help, but this is the log I'm getting from the polycom web interface.  Apps and Boot

                                                               

                                                              ******
                                                              APP

                                                               

                                                              000037.628|so   |4|03|Tone: Tried to add a chordset to a tone of type 2.
                                                              000037.628|so   |4|03|Tone: Tried to add silence to a tone of type 2.
                                                              000037.628|so   |4|03|Tone: Tried to add an offset to a tone of type 2.
                                                              000037.628|so   |4|03|Tone: Tried to end a tone of type 2.
                                                              000037.630|so   |4|03|Core Audio: Instruction 2 of sound effect Message waiting is out of range
                                                              000037.630|so   |4|03|Core Audio: Instruction 3 of sound effect Message waiting is out of range
                                                              000037.642|cfg  |*|03|Prm|Restarting because of parameter change
                                                              000037.654|app1 |6|03|Manual Restart
                                                              000037.674|cfg  |*|03|Prov|Setting device parameters from configuration files.
                                                              000037.700|cfg  |*|03|Prov|Finished updating configuration
                                                              000037.716|so   |4|03|File name is /rfs0/SoundPointIPWelcome.wav
                                                              000037.728|so   |4|03|File name is /rfs0/Doorbell-1-Hi.wav
                                                              000038.108|so   |*|03|SoNcasC::procMsg: Client service shutdown complete
                                                              000039.488|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-1.wav' is not present
                                                              000039.496|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-1.wav, errno 0x380003.
                                                              000041.280|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-2.wav' is not present
                                                              000041.292|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-2.wav, errno 0x380003.
                                                              000042.108|wdog |*|03|Watchdog Expired: tSupObjs
                                                              000005.784|log  |*|03|---------- Initial log entry ----------
                                                              000005.786|so   |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000005.786|so   |*|03|Platform: Interface    eth0 MAC=0004f243c441
                                                              000005.786|so   |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000005.786|so   |*|03|Platform: Updater=5.0.2.12692 08-Mar-12 09:57
                                                              000005.786|so   |*|03|Application, main: Label=SIP, Version=Mink 4.0.2.11307 21-Mar-12 12:33
                                                              000005.786|so   |*|03|Application, main: P/N=3150-11530-402
                                                              000005.786|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
                                                              000005.788|ocsp |*|03|O.C.S.P. Enabled = 0
                                                              000005.788|tls  |*|03|Initial log entry. Current logging level 4
                                                              000005.824|pmt  |*|03|Initial log entry. Current logging level 4
                                                              000005.826|wdog |*|03|Initial log entry. Current logging level 4
                                                              000005.826|ethf |*|03|Initial log entry. Current logging level 4
                                                              000005.826|hw   |*|03|Initial log entry. Current logging level 4
                                                              000005.826|ares |*|03|Initial log entry. Current logging level 4
                                                              000005.826|dns  |*|03|Initial log entry. Current logging level 4
                                                              000005.826|cfg  |*|03|Initial log entry. Current logging level 4
                                                              000005.828|dot1x|*|03|Initial log entry. Current logging level 4
                                                              000005.832|cfg  |5|03|RT|Error installing DHCP event hook.
                                                              000005.888|lic  |*|03|Initial log entry. Current logging level 4
                                                              000005.888|lic  |4|03|cfgCfsFlashKeyScratchLoad: key is blank
                                                              000005.928|curl |*|03|Initial log entry. Current logging level 4
                                                              000005.928|utilm|*|03|Initial log entry. Current logging level 4
                                                              000005.928|copy |*|03|Initial log entry. Current logging level 4
                                                              000005.928|rtos |*|03|Initial log entry. Current logging level 4
                                                              000005.930|sec  |*|03|Initial log entry. Current logging level 4
                                                              000005.932|so   |*|03|Configuration files: polycomboot.cfg, customer-sip.cfg, customer-sip-0004f243c441.cfg, customer-sip-spip335.cfg, 3450-0004f243c441.cfg, adtran-sip_40x.cfg
                                                              000005.932|so   |*|03|Configuration file "polycomboot.cfg" SHA1 digest: C72970CECB508955968DE03CB68CB1496665C2A9
                                                              000005.932|so   |*|03|Configuration file "customer-sip.cfg" SHA1 digest: 8C6301E77E1B792B31CCE7BFE53A36ABDB9B1DAF
                                                              000005.932|so   |*|03|Configuration file "customer-sip-0004f243c441.cfg" SHA1 digest: 0322CCB88B5ED196388CC707442EA58F467C72E3
                                                              000005.932|so   |*|03|Configuration file "customer-sip-spip335.cfg" SHA1 digest: E04DE06AEFAA84540EC86A874C83E8AF6820F2C4
                                                              000005.932|so   |*|03|Configuration file "3450-0004f243c441.cfg" SHA1 digest: 66240323ED01A8FA4F341D13D02F3B4E1FAFC649
                                                              000005.932|so   |*|03|Configuration file "adtran-sip_40x.cfg" SHA1 digest: D1FB53584E61FDEFCF61022C7E4F251002B4C33B
                                                              000005.932|cfg  |4|03|Prm|Configuration file(s) statistics: 2 parameters were invalid and could not be interpreted.
                                                              000005.932|cfg  |4|03|Prm|Configuration file(s) statistics: 0 parameter values were used but were out of range. 1 were invalid and ignored.
                                                              000005.984|log  |*|03|Log render level set to 1
                                                              000006.140|srtp |*|03|Initial log entry. Current logging level 4
                                                              000006.142|res  |*|03|Initial log entry. Current logging level 4
                                                              000006.144|httpa|*|03|Initial log entry. Current logging level 4
                                                              000006.144|lldp |*|03|Initial log entry. Current logging level 4
                                                              000006.144|cdp  |*|03|Initial log entry. Current logging level 4
                                                              000006.146|sys  |*|03|Initial log entry. Current logging level 4
                                                              000006.186|ssps |*|03|Initial log entry. Current logging level 4
                                                              000008.514|so   |*|03|System Info Reports:
                                                              000008.514|so   |*|03|    CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
                                                              000008.514|so   |*|03|    Board is identified as PolycomSoundPointIP-SPIP_335.
                                                              000008.514|so   |*|03|    DRAM_LO: 0x94000000.  DRAM_SIZE: 32 MB
                                                              000008.514|so   |*|03|    Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
                                                              000008.514|so   |*|03|  NOR flash detected is 9
                                                              000008.514|key  |*|03|Initial log entry. Current logging level 4
                                                              000008.516|httpd|*|03|Initial log entry. Current logging level 4
                                                              000008.516|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.518|push |*|03|Initial log entry. Current logging level 4
                                                              000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.518|ht   |*|03|Initial log entry. Current logging level 4
                                                              000008.518|dbuf |*|03|Initial log entry. Current logging level 4
                                                              000008.522|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0002 15-Sep-11 10:11
                                                              000008.522|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
                                                              000008.522|pps  |*|03|Initial log entry. Current logging level 4
                                                              000008.522|sip  |*|03|Initial log entry. Current logging level 4
                                                              000008.524|ptt  |*|03|Initial log entry. Current logging level 4
                                                              000008.618|so   |4|03|Core Audio: Instruction 2 of sound effect Message waiting is out of range
                                                              000008.618|so   |4|03|Core Audio: Instruction 3 of sound effect Message waiting is out of range
                                                              000008.732|so   |*|03|Using TCP IP Media Port, configured initial RTP port 2222
                                                              000008.748|sshc |*|03|Initial log entry. Current logging level 4
                                                              000008.752|cmp  |*|03|Initial log entry. Current logging level 4
                                                              000008.752|wmgr |*|03|Initial log entry. Current logging level 4
                                                              000008.758|slog |*|03|Initial log entry. Current logging level 3
                                                              000008.954|app1 |*|03|Initial log entry. Current logging level 4
                                                              000008.954|app1 |4|03|Default StatusBar is disabled
                                                              000008.956|app1 |4|03|mb.main.home parameter is empty
                                                              000008.958|mb   |*|03|Initial log entry. Current logging level 4
                                                              000008.964|app1 |*|03| is out of range, using 3600
                                                              000008.964|app1 |*|03| is out of range, using 3600
                                                              000009.014|ldap |*|03|Initial log entry. Current logging level 4
                                                              000009.014|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
                                                              000009.028|efk  |*|03|Initial log entry. Current logging level 4
                                                              000009.028|efk  |4|03|Prompt with id [1] is OK.
                                                              000009.030|efk  |4|03|Prompt with id [2] is OK.
                                                              000009.030|efk  |4|03|Prompt with id [3] is OK.
                                                              000009.030|efk  |4|03|Prompt with id [4] is OK.
                                                              000009.030|efk  |4|03|Prompt with id [5] is OK.
                                                              000009.032|efk  |4|03|Macro with id [sendtovm] is OK.
                                                              000009.086|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
                                                              000014.848|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
                                                              000018.358|cfg  |*|03|RT|   Phone IP address is 10.10.30.2.
                                                              000018.360|cfg  |*|03|RT|   Subnet mask is 255.255.255.0.
                                                              000018.360|cfg  |*|03|RT|   Gateway address is 10.10.30.1.
                                                              000018.360|cfg  |*|03|RT|DHCP: Alternate DNS server is not specified
                                                              000018.360|cfg  |*|03|RT|   DNS server is 10.10.30.1.
                                                              000018.362|dns  |*|03|DNS resolver servers are '10.10.30.1' '0.0.0.0'
                                                              000018.362|dns  |*|03|DNS resolver search domain is ''
                                                              000018.362|cfg  |*|03|RT|Primary IP changed to 10.10.30.2 subnet mask 255.255.255.0
                                                              000018.364|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                              000018.364|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                              000018.392|sys  |*|03|0x9588aa40 (tDhcpcStateTask): arp_check: No reply, addr not used
                                                              000018.444|so   |*|03|Network initialized. Starting network tasks.
                                                              000018.446|log  |*|03|Install file upload callback for 'so'

                                                              000018.464|app1 |*|03|�]f ]e��p?Ջ ��p? �k�  is out of range, using 3600
                                                              000018.464|app1 |*|03|�]f ]e��p?Ջ ��p? �k�  is out of range, using 3600
                                                              000018.488|sip  |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 18.488 sec.
                                                              000018.534|so   |4|03|Could not find IP address for SNTP server.
                                                              000020.890|so   |4|03|File name is /rfs0/SoundPointIPWelcome.wav
                                                              000022.742|cfg  |*|03|Prov|Starting to update 2345-12375-001.sip.ld
                                                              000023.486|so   |4|03|File name is /rfs0/Doorbell-1-Hi.wav
                                                              000025.282|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-1.wav' is not present
                                                              000025.294|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-1.wav, errno 0x380003.
                                                              000025.296|so   |4|03|[SoToneC]::Failed to find tone Sample-1.wav - using default
                                                              000027.078|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-2.wav' is not present
                                                              000027.090|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-2.wav, errno 0x380003.
                                                              000027.092|so   |4|03|[SoToneC]::Failed to find tone Sample-2.wav - using default
                                                              000028.880|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-3.wav' is not present
                                                              000028.926|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-3.wav, errno 0x380003.
                                                              000028.928|so   |4|03|[SoToneC]::Failed to find tone Sample-3.wav - using default
                                                              000030.878|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-phone.cfg' is not present
                                                              000030.898|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-4.wav' is not present
                                                              000031.086|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-4.wav, errno 0x380003.
                                                              000031.088|so   |4|03|[SoToneC]::Failed to find tone Sample-4.wav - using default
                                                              000035.678|copy |*|03|Server '10.10.30.1' said 'Polycom/000000000000-license.cfg' is not present
                                                              000037.478|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-license.cfg' is not present
                                                              000037.504|cfg  |*|03|Prm|polycomboot.cfg: Value "4" for configuration parameter device.net.vlanId.set is invalid, ignoring.  Valid values are "0" and "1"
                                                              000037.504|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout.set" found, ignoring.
                                                              000037.504|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout" found, ignoring.
                                                              000037.602|cfg  |*|03|Prov|Setting device parameters from configuration files.
                                                              000037.628|cfg  |*|03|Prov|Finished updating configuration
                                                              000050.754|sip  |4|03|Registration failed User: 3450, Error Code:480 Temporarily not available
                                                              040016.762|so   |4|03|Could not find IP address for SNTP server.
                                                              080016.762|so   |4|03|Could not find IP address for SNTP server.
                                                              000005.828|log  |*|03|---------- Initial log entry ----------
                                                              000005.828|so   |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000005.828|so   |*|03|Platform: Interface    eth0 MAC=0004f243c441
                                                              000005.828|so   |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000005.830|so   |*|03|Platform: Updater=5.0.2.12692 08-Mar-12 09:57
                                                              000005.830|so   |*|03|Application, main: Label=SIP, Version=Mink 4.0.2.11307 21-Mar-12 12:33
                                                              000005.830|so   |*|03|Application, main: P/N=3150-11530-402
                                                              000005.830|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
                                                              000005.830|ocsp |*|03|O.C.S.P. Enabled = 0
                                                              000005.830|tls  |*|03|Initial log entry. Current logging level 4
                                                              000005.868|pmt  |*|03|Initial log entry. Current logging level 4
                                                              000005.870|wdog |*|03|Initial log entry. Current logging level 4
                                                              000005.870|ethf |*|03|Initial log entry. Current logging level 4
                                                              000005.870|hw   |*|03|Initial log entry. Current logging level 4
                                                              000005.870|ares |*|03|Initial log entry. Current logging level 4
                                                              000005.870|dns  |*|03|Initial log entry. Current logging level 4
                                                              000005.870|cfg  |*|03|Initial log entry. Current logging level 4
                                                              000005.872|dot1x|*|03|Initial log entry. Current logging level 4
                                                              000005.874|cfg  |5|03|RT|Error installing DHCP event hook.
                                                              000005.930|lic  |*|03|Initial log entry. Current logging level 4
                                                              000005.930|lic  |4|03|cfgCfsFlashKeyScratchLoad: key is blank
                                                              000005.970|curl |*|03|Initial log entry. Current logging level 4
                                                              000005.970|utilm|*|03|Initial log entry. Current logging level 4
                                                              000005.970|copy |*|03|Initial log entry. Current logging level 4
                                                              000005.970|rtos |*|03|Initial log entry. Current logging level 4
                                                              000005.972|sec  |*|03|Initial log entry. Current logging level 4
                                                              000005.972|so   |*|03|Configuration files: polycomboot.cfg, customer-sip.cfg, customer-sip-0004f243c441.cfg, customer-sip-spip335.cfg, 3450-0004f243c441.cfg, adtran-sip_40x.cfg
                                                              000005.974|so   |*|03|Configuration file "polycomboot.cfg" SHA1 digest: C72970CECB508955968DE03CB68CB1496665C2A9
                                                              000005.974|so   |*|03|Configuration file "customer-sip.cfg" SHA1 digest: 8C6301E77E1B792B31CCE7BFE53A36ABDB9B1DAF
                                                              000005.974|so   |*|03|Configuration file "customer-sip-0004f243c441.cfg" SHA1 digest: 0322CCB88B5ED196388CC707442EA58F467C72E3
                                                              000005.974|so   |*|03|Configuration file "customer-sip-spip335.cfg" SHA1 digest: E04DE06AEFAA84540EC86A874C83E8AF6820F2C4
                                                              000005.974|so   |*|03|Configuration file "3450-0004f243c441.cfg" SHA1 digest: 66240323ED01A8FA4F341D13D02F3B4E1FAFC649
                                                              000005.974|so   |*|03|Configuration file "adtran-sip_40x.cfg" SHA1 digest: D1FB53584E61FDEFCF61022C7E4F251002B4C33B
                                                              000005.974|cfg  |4|03|Prm|Configuration file(s) statistics: 2 parameters were invalid and could not be interpreted.
                                                              000005.974|cfg  |4|03|Prm|Configuration file(s) statistics: 0 parameter values were used but were out of range. 1 were invalid and ignored.
                                                              000006.024|log  |*|03|Log render level set to 1
                                                              000006.170|srtp |*|03|Initial log entry. Current logging level 4
                                                              000006.172|res  |*|03|Initial log entry. Current logging level 4
                                                              000006.174|httpa|*|03|Initial log entry. Current logging level 4
                                                              000006.174|lldp |*|03|Initial log entry. Current logging level 4
                                                              000006.174|cdp  |*|03|Initial log entry. Current logging level 4
                                                              000006.176|sys  |*|03|Initial log entry. Current logging level 4
                                                              000006.216|ssps |*|03|Initial log entry. Current logging level 4
                                                              000008.542|so   |*|03|System Info Reports:
                                                              000008.542|so   |*|03|    CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
                                                              000008.542|so   |*|03|    Board is identified as PolycomSoundPointIP-SPIP_335.
                                                              000008.542|so   |*|03|    DRAM_LO: 0x94000000.  DRAM_SIZE: 32 MB
                                                              000008.542|so   |*|03|    Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
                                                              000008.542|so   |*|03|  NOR flash detected is 9
                                                              000008.542|key  |*|03|Initial log entry. Current logging level 4
                                                              000008.544|httpd|*|03|Initial log entry. Current logging level 4
                                                              000008.544|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.546|push |*|03|Initial log entry. Current logging level 4
                                                              000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.546|ht   |*|03|Initial log entry. Current logging level 4
                                                              000008.546|dbuf |*|03|Initial log entry. Current logging level 4
                                                              000008.550|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0002 15-Sep-11 10:11
                                                              000008.550|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
                                                              000008.550|pps  |*|03|Initial log entry. Current logging level 4
                                                              000008.550|sip  |*|03|Initial log entry. Current logging level 4
                                                              000008.552|ptt  |*|03|Initial log entry. Current logging level 4
                                                              000008.646|so   |4|03|Core Audio: Instruction 2 of sound effect Message waiting is out of range
                                                              000008.646|so   |4|03|Core Audio: Instruction 3 of sound effect Message waiting is out of range
                                                              000008.762|so   |*|03|Using TCP IP Media Port, configured initial RTP port 2222
                                                              000008.780|sshc |*|03|Initial log entry. Current logging level 4
                                                              000008.784|cmp  |*|03|Initial log entry. Current logging level 4
                                                              000008.784|wmgr |*|03|Initial log entry. Current logging level 4
                                                              000008.824|slog |*|03|Initial log entry. Current logging level 3
                                                              000008.986|app1 |*|03|Initial log entry. Current logging level 4
                                                              000008.986|app1 |4|03|Default StatusBar is disabled
                                                              000008.988|app1 |4|03|mb.main.home parameter is empty
                                                              000008.992|mb   |*|03|Initial log entry. Current logging level 4
                                                              000008.996|app1 |*|03| is out of range, using 3600
                                                              000008.996|app1 |*|03| is out of range, using 3600
                                                              000009.046|ldap |*|03|Initial log entry. Current logging level 4
                                                              000009.046|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
                                                              000009.060|efk  |*|03|Initial log entry. Current logging level 4
                                                              000009.062|efk  |4|03|Prompt with id [1] is OK.
                                                              000009.062|efk  |4|03|Prompt with id [2] is OK.
                                                              000009.062|efk  |4|03|Prompt with id [3] is OK.
                                                              000009.062|efk  |4|03|Prompt with id [4] is OK.
                                                              000009.062|efk  |4|03|Prompt with id [5] is OK.
                                                              000009.064|efk  |4|03|Macro with id [sendtovm] is OK.
                                                              000009.126|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
                                                              000014.878|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
                                                              000024.388|cfg  |*|03|RT|   Phone IP address is 10.10.30.2.
                                                              000024.388|cfg  |*|03|RT|   Subnet mask is 255.255.255.0.
                                                              000024.390|cfg  |*|03|RT|   Gateway address is 10.10.30.1.
                                                              000024.390|cfg  |*|03|RT|DHCP: Alternate DNS server is not specified
                                                              000024.390|cfg  |*|03|RT|   DNS server is 10.10.30.1.
                                                              000024.392|dns  |*|03|DNS resolver servers are '10.10.30.1' '0.0.0.0'
                                                              000024.392|dns  |*|03|DNS resolver search domain is ''
                                                              000024.394|cfg  |*|03|RT|Primary IP changed to 10.10.30.2 subnet mask 255.255.255.0
                                                              000024.394|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                              000024.394|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                              000024.422|sys  |*|03|0x9588a800 (tDhcpcStateTask): arp_check: No reply, addr not used
                                                              000024.474|so   |*|03|Network initialized. Starting network tasks.
                                                              000024.476|log  |*|03|Install file upload callback for 'so'

                                                              000024.494|app1 |*|03|�]f ]e��p5Ջ P�p5 �k�@ is out of range, using 3600
                                                              000024.494|app1 |*|03|�]f ]e��p5Ջ P�p5 �k�@ is out of range, using 3600
                                                              000024.518|sip  |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 24.518 sec.
                                                              000024.582|so   |4|03|Could not find IP address for SNTP server.
                                                              000026.900|so   |4|03|File name is /rfs0/SoundPointIPWelcome.wav
                                                              000028.740|cfg  |*|03|Prov|Starting to update 2345-12375-001.sip.ld
                                                              000029.470|so   |4|03|File name is /rfs0/Doorbell-1-Hi.wav
                                                              000031.294|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-1.wav' is not present
                                                              000031.306|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-1.wav, errno 0x380003.
                                                              000031.308|so   |4|03|[SoToneC]::Failed to find tone Sample-1.wav - using default
                                                              000033.082|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-2.wav' is not present
                                                              000033.094|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-2.wav, errno 0x380003.
                                                              000033.096|so   |4|03|[SoToneC]::Failed to find tone Sample-2.wav - using default
                                                              000034.916|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-3.wav' is not present
                                                              000034.956|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-3.wav, errno 0x380003.
                                                              000034.956|so   |4|03|[SoToneC]::Failed to find tone Sample-3.wav - using default
                                                              000036.682|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-phone.cfg' is not present
                                                              000036.698|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-4.wav' is not present
                                                              000036.718|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-4.wav, errno 0x380003.
                                                              000036.720|so   |4|03|[SoToneC]::Failed to find tone Sample-4.wav - using default
                                                              000039.482|copy |*|03|Server '10.10.30.1' said 'Polycom/000000000000-license.cfg' is not present
                                                              000041.282|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-license.cfg' is not present
                                                              000041.326|cfg  |*|03|Prm|polycomboot.cfg: Value "4" for configuration parameter device.net.vlanId.set is invalid, ignoring.  Valid values are "0" and "1"
                                                              000041.326|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout.set" found, ignoring.
                                                              000041.326|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout" found, ignoring.
                                                              000041.422|cfg  |*|03|Prov|Setting device parameters from configuration files.
                                                              000041.448|cfg  |*|03|Prov|Finished updating configuration
                                                              000056.784|sip  |4|03|Registration failed User: 3450, Error Code:480 Temporarily not available
                                                              000720.052|app1 |6|03|Manual Restart
                                                              000720.284|so   |*|03|SoNcasC::procMsg: Client service shutdown complete
                                                              000722.436|log  |4|03|UtilLogC: Upload succeeded. (ConsecutiveFailures 1 Total 1 MsgSendErr 0)
                                                              000723.784|wdog |*|03|Watchdog Expired: tSupObjs
                                                              000005.808|log  |*|03|---------- Initial log entry ----------
                                                              000005.808|so   |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000005.810|so   |*|03|Platform: Interface    eth0 MAC=0004f243c441
                                                              000005.810|so   |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000005.810|so   |*|03|Platform: Updater=5.0.2.12692 08-Mar-12 09:57
                                                              000005.810|so   |*|03|Application, main: Label=SIP, Version=Mink 4.0.2.11307 21-Mar-12 12:33
                                                              000005.810|so   |*|03|Application, main: P/N=3150-11530-402
                                                              000005.810|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
                                                              000005.810|ocsp |*|03|O.C.S.P. Enabled = 0
                                                              000005.810|tls  |*|03|Initial log entry. Current logging level 4
                                                              000005.848|pmt  |*|03|Initial log entry. Current logging level 4
                                                              000005.850|wdog |*|03|Initial log entry. Current logging level 4
                                                              000005.850|ethf |*|03|Initial log entry. Current logging level 4
                                                              000005.850|hw   |*|03|Initial log entry. Current logging level 4
                                                              000005.850|ares |*|03|Initial log entry. Current logging level 4
                                                              000005.850|dns  |*|03|Initial log entry. Current logging level 4
                                                              000005.850|cfg  |*|03|Initial log entry. Current logging level 4
                                                              000005.852|dot1x|*|03|Initial log entry. Current logging level 4
                                                              000005.854|cfg  |5|03|RT|Error installing DHCP event hook.
                                                              000005.910|lic  |*|03|Initial log entry. Current logging level 4
                                                              000005.910|lic  |4|03|cfgCfsFlashKeyScratchLoad: key is blank
                                                              000005.950|curl |*|03|Initial log entry. Current logging level 4
                                                              000005.950|utilm|*|03|Initial log entry. Current logging level 4
                                                              000005.950|copy |*|03|Initial log entry. Current logging level 4
                                                              000005.950|rtos |*|03|Initial log entry. Current logging level 4
                                                              000005.952|sec  |*|03|Initial log entry. Current logging level 4
                                                              000005.954|so   |*|03|Configuration files: polycomboot.cfg, customer-sip.cfg, customer-sip-0004f243c441.cfg, customer-sip-spip335.cfg, 3450-0004f243c441.cfg, adtran-sip_40x.cfg
                                                              000005.954|so   |*|03|Configuration file "polycomboot.cfg" SHA1 digest: C72970CECB508955968DE03CB68CB1496665C2A9
                                                              000005.954|so   |*|03|Configuration file "customer-sip.cfg" SHA1 digest: 8C6301E77E1B792B31CCE7BFE53A36ABDB9B1DAF
                                                              000005.954|so   |*|03|Configuration file "customer-sip-0004f243c441.cfg" SHA1 digest: 0322CCB88B5ED196388CC707442EA58F467C72E3
                                                              000005.954|so   |*|03|Configuration file "customer-sip-spip335.cfg" SHA1 digest: E04DE06AEFAA84540EC86A874C83E8AF6820F2C4
                                                              000005.954|so   |*|03|Configuration file "3450-0004f243c441.cfg" SHA1 digest: 66240323ED01A8FA4F341D13D02F3B4E1FAFC649
                                                              000005.954|so   |*|03|Configuration file "adtran-sip_40x.cfg" SHA1 digest: D1FB53584E61FDEFCF61022C7E4F251002B4C33B
                                                              000005.954|cfg  |4|03|Prm|Configuration file(s) statistics: 2 parameters were invalid and could not be interpreted.
                                                              000005.954|cfg  |4|03|Prm|Configuration file(s) statistics: 0 parameter values were used but were out of range. 1 were invalid and ignored.
                                                              000006.002|log  |*|03|Log render level set to 1
                                                              000006.152|srtp |*|03|Initial log entry. Current logging level 4
                                                              000006.152|res  |*|03|Initial log entry. Current logging level 4
                                                              000006.156|httpa|*|03|Initial log entry. Current logging level 4
                                                              000006.156|lldp |*|03|Initial log entry. Current logging level 4
                                                              000006.156|cdp  |*|03|Initial log entry. Current logging level 4
                                                              000006.156|sys  |*|03|Initial log entry. Current logging level 4
                                                              000006.198|ssps |*|03|Initial log entry. Current logging level 4
                                                              000008.524|so   |*|03|System Info Reports:
                                                              000008.524|so   |*|03|    CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
                                                              000008.524|so   |*|03|    Board is identified as PolycomSoundPointIP-SPIP_335.
                                                              000008.524|so   |*|03|    DRAM_LO: 0x94000000.  DRAM_SIZE: 32 MB
                                                              000008.524|so   |*|03|    Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
                                                              000008.524|so   |*|03|  NOR flash detected is 9
                                                              000008.524|key  |*|03|Initial log entry. Current logging level 4
                                                              000008.526|httpd|*|03|Initial log entry. Current logging level 4
                                                              000008.526|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.528|push |*|03|Initial log entry. Current logging level 4
                                                              000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                              000008.528|ht   |*|03|Initial log entry. Current logging level 4
                                                              000008.530|dbuf |*|03|Initial log entry. Current logging level 4
                                                              000008.532|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0002 15-Sep-11 10:11
                                                              000008.532|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
                                                              000008.532|pps  |*|03|Initial log entry. Current logging level 4
                                                              000008.532|sip  |*|03|Initial log entry. Current logging level 4
                                                              000008.534|ptt  |*|03|Initial log entry. Current logging level 4
                                                              000008.626|so   |4|03|Core Audio: Instruction 2 of sound effect Message waiting is out of range
                                                              000008.626|so   |4|03|Core Audio: Instruction 3 of sound effect Message waiting is out of range
                                                              000008.742|so   |*|03|Using TCP IP Media Port, configured initial RTP port 2222
                                                              000008.758|sshc |*|03|Initial log entry. Current logging level 4
                                                              000008.762|cmp  |*|03|Initial log entry. Current logging level 4
                                                              000008.762|wmgr |*|03|Initial log entry. Current logging level 4
                                                              000008.768|slog |*|03|Initial log entry. Current logging level 3
                                                              000008.964|app1 |*|03|Initial log entry. Current logging level 4
                                                              000008.964|app1 |4|03|Default StatusBar is disabled
                                                              000008.966|app1 |4|03|mb.main.home parameter is empty
                                                              000008.968|mb   |*|03|Initial log entry. Current logging level 4
                                                              000008.974|app1 |*|03| is out of range, using 3600
                                                              000008.974|app1 |*|03| is out of range, using 3600
                                                              000009.024|ldap |*|03|Initial log entry. Current logging level 4
                                                              000009.024|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
                                                              000009.038|efk  |*|03|Initial log entry. Current logging level 4
                                                              000009.038|efk  |4|03|Prompt with id [1] is OK.
                                                              000009.038|efk  |4|03|Prompt with id [2] is OK.
                                                              000009.038|efk  |4|03|Prompt with id [3] is OK.
                                                              000009.038|efk  |4|03|Prompt with id [4] is OK.
                                                              000009.040|efk  |4|03|Prompt with id [5] is OK.
                                                              000009.042|efk  |4|03|Macro with id [sendtovm] is OK.
                                                              000009.104|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
                                                              000014.868|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
                                                              000024.380|cfg  |*|03|RT|   Phone IP address is 10.10.30.2.
                                                              000024.382|cfg  |*|03|RT|   Subnet mask is 255.255.255.0.
                                                              000024.382|cfg  |*|03|RT|   Gateway address is 10.10.30.1.
                                                              000024.382|cfg  |*|03|RT|DHCP: Alternate DNS server is not specified
                                                              000024.382|cfg  |*|03|RT|   DNS server is 10.10.30.1.
                                                              000024.384|dns  |*|03|DNS resolver servers are '10.10.30.1' '0.0.0.0'
                                                              000024.384|dns  |*|03|DNS resolver search domain is ''
                                                              000024.386|cfg  |*|03|RT|Primary IP changed to 10.10.30.2 subnet mask 255.255.255.0
                                                              000024.386|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                              000024.386|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                              000024.416|sys  |*|03|0x9588a800 (tDhcpcStateTask): arp_check: No reply, addr not used
                                                              000024.464|so   |*|03|Network initialized. Starting network tasks.
                                                              000024.466|log  |*|03|Install file upload callback for 'so'

                                                              000024.484|app1 |*|03|�]f ]e��p= � P�p<� is out of range, using 3600
                                                              000024.484|app1 |*|03|�]f ]e��p= � P�p<� is out of range, using 3600
                                                              000024.508|sip  |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 24.508 sec.
                                                              000024.566|so   |4|03|Could not find IP address for SNTP server.
                                                              000026.896|so   |4|03|File name is /rfs0/SoundPointIPWelcome.wav
                                                              000028.746|cfg  |*|03|Prov|Starting to update 2345-12375-001.sip.ld
                                                              000029.472|so   |4|03|File name is /rfs0/Doorbell-1-Hi.wav
                                                              000031.282|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-1.wav' is not present
                                                              000031.294|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-1.wav, errno 0x380003.
                                                              000031.296|so   |4|03|[SoToneC]::Failed to find tone Sample-1.wav - using default
                                                              000033.282|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-2.wav' is not present
                                                              000033.294|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-2.wav, errno 0x380003.
                                                              000033.296|so   |4|03|[SoToneC]::Failed to find tone Sample-2.wav - using default
                                                              000035.078|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-3.wav' is not present
                                                              000035.090|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-3.wav, errno 0x380003.
                                                              000035.092|so   |4|03|[SoToneC]::Failed to find tone Sample-3.wav - using default
                                                              000037.278|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-phone.cfg' is not present
                                                              000037.286|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-4.wav' is not present
                                                              000037.486|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-4.wav, errno 0x380003.
                                                              000037.486|so   |4|03|[SoToneC]::Failed to find tone Sample-4.wav - using default
                                                              000042.078|copy |*|03|Server '10.10.30.1' said 'Polycom/000000000000-license.cfg' is not present
                                                              000043.878|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-license.cfg' is not present
                                                              000043.904|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout.set" found, ignoring.
                                                              000043.904|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout" found, ignoring.
                                                              000044.002|cfg  |*|03|Prov|Setting device parameters from configuration files.
                                                              000044.030|cfg  |*|03|Prov|Finished updating configuration
                                                              000056.764|sip  |4|03|Registration failed User: 3450, Error Code:480 Temporarily not available

                                                               

                                                              **********************
                                                              Boot

                                                              000000.265|so   |*|01|---------- Initial log entry ----------
                                                              000000.265|so   |*|01|+++ Note that Updater log times are in GMT +++
                                                              000000.265|boot |*|01|Initial log entry. Current logging level 3
                                                              000000.265|copy |*|01|Initial log entry. Current logging level 3
                                                              000000.265|utilm|*|01|Initial log entry. Current logging level 4
                                                              000000.265|hw   |*|01|Initial log entry. Current logging level 4
                                                              000000.265|ethf |*|01|Initial log entry. Current logging level 4
                                                              000000.270|dns  |*|01|Initial log entry. Current logging level 3
                                                              000000.270|curl |*|01|Initial log entry. Current logging level 3
                                                              000000.270|sec  |*|01|Initial log entry. Current logging level 4
                                                              000000.275|wdog |*|01|Initial log entry. Current logging level 4
                                                              000000.275|lldp |*|01|Initial log entry. Current logging level 3
                                                              000000.275|cdp  |*|01|Initial log entry. Current logging level 3
                                                              000000.275|key  |*|01|Initial log entry. Current logging level 4
                                                              000000.275|so   |3|01|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000000.275|so   |3|01|Platform: Board=2345-12375-001 1 0
                                                              000000.275|so   |3|01|Platform: MAC=0004f243c441
                                                              000000.275|so   |3|01|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000000.275|so   |3|01|Application, main: Label=Updater, Version=Azurite 5.0.2.12692 08-Mar-12 09:57
                                                              000000.275|so   |3|01|Application, main: P/N=3150-11069-502
                                                              000000.275|log  |*|01|Install file upload callback for 'Updater'

                                                              000000.275|app1 |*|01|Initial log entry. Current logging level 3
                                                              000000.290|cfg  |*|01|Initial log entry. Current logging level 2
                                                              000000.310|app1 |3|01|Application, load: Type=SIP, Version=4.0.2.11307 21-Mar-12 12:33
                                                              000000.340|boot |*|01|Using TFFS for flash load
                                                              000000.355|boot |*|01|Code length:         0x00362290
                                                              000000.355|boot |*|01|Code checksum:       0x1AF5BC9E
                                                              000001.270|so   |3|01|Link status is Net up Speed 10 half Duplex, PC down.
                                                              000009.575|app1 |4|01|Loaded application sip.ld from local system successfully.
                                                              000000.270|so   |*|01|---------- Initial log entry ----------
                                                              000000.270|so   |*|01|+++ Note that Updater log times are in GMT +++
                                                              000000.270|boot |*|01|Initial log entry. Current logging level 3
                                                              000000.270|copy |*|01|Initial log entry. Current logging level 3
                                                              000000.270|utilm|*|01|Initial log entry. Current logging level 4
                                                              000000.270|hw   |*|01|Initial log entry. Current logging level 4
                                                              000000.270|ethf |*|01|Initial log entry. Current logging level 4
                                                              000000.270|dns  |*|01|Initial log entry. Current logging level 3
                                                              000000.270|curl |*|01|Initial log entry. Current logging level 3
                                                              000000.270|sec  |*|01|Initial log entry. Current logging level 4
                                                              000000.275|wdog |*|01|Initial log entry. Current logging level 4
                                                              000000.275|lldp |*|01|Initial log entry. Current logging level 3
                                                              000000.275|cdp  |*|01|Initial log entry. Current logging level 3
                                                              000000.275|key  |*|01|Initial log entry. Current logging level 4
                                                              000000.275|so   |3|01|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000000.275|so   |3|01|Platform: Board=2345-12375-001 1 0
                                                              000000.275|so   |3|01|Platform: MAC=0004f243c441
                                                              000000.275|so   |3|01|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000000.275|so   |3|01|Application, main: Label=Updater, Version=Azurite 5.0.2.12692 08-Mar-12 09:57
                                                              000000.275|so   |3|01|Application, main: P/N=3150-11069-502
                                                              000000.275|log  |*|01|Install file upload callback for 'Updater'

                                                              000000.275|app1 |*|01|Initial log entry. Current logging level 3
                                                              000000.290|cfg  |*|01|Initial log entry. Current logging level 2
                                                              000000.305|app1 |3|01|Application, load: Type=SIP, Version=4.0.2.11307 21-Mar-12 12:33
                                                              000000.325|boot |*|01|Using TFFS for flash load
                                                              000000.340|boot |*|01|Code length:         0x00362290
                                                              000000.340|boot |*|01|Code checksum:       0x1AF5BC9E
                                                              000001.275|so   |3|01|Link status is Net up Speed 10 half Duplex, PC down.
                                                              000009.755|app1 |4|01|Loaded application sip.ld from local system successfully.
                                                              000000.275|so   |*|01|---------- Initial log entry ----------
                                                              000000.275|so   |*|01|+++ Note that Updater log times are in GMT +++
                                                              000000.275|boot |*|01|Initial log entry. Current logging level 3
                                                              000000.275|copy |*|01|Initial log entry. Current logging level 3
                                                              000000.275|utilm|*|01|Initial log entry. Current logging level 4
                                                              000000.275|hw   |*|01|Initial log entry. Current logging level 4
                                                              000000.275|ethf |*|01|Initial log entry. Current logging level 4
                                                              000000.275|dns  |*|01|Initial log entry. Current logging level 3
                                                              000000.275|curl |*|01|Initial log entry. Current logging level 3
                                                              000000.275|sec  |*|01|Initial log entry. Current logging level 4
                                                              000000.280|wdog |*|01|Initial log entry. Current logging level 4
                                                              000000.280|lldp |*|01|Initial log entry. Current logging level 3
                                                              000000.280|cdp  |*|01|Initial log entry. Current logging level 3
                                                              000000.280|key  |*|01|Initial log entry. Current logging level 4
                                                              000000.280|so   |3|01|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000000.280|so   |3|01|Platform: Board=2345-12375-001 1 0
                                                              000000.280|so   |3|01|Platform: MAC=0004f243c441
                                                              000000.280|so   |3|01|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000000.280|so   |3|01|Application, main: Label=Updater, Version=Azurite 5.0.2.12692 08-Mar-12 09:57
                                                              000000.280|so   |3|01|Application, main: P/N=3150-11069-502
                                                              000000.280|log  |*|01|Install file upload callback for 'Updater'

                                                              000000.285|app1 |*|01|Initial log entry. Current logging level 3
                                                              000000.295|cfg  |*|01|Initial log entry. Current logging level 2
                                                              000000.310|app1 |3|01|Application, load: Type=SIP, Version=4.0.2.11307 21-Mar-12 12:33
                                                              000000.325|boot |*|01|Using TFFS for flash load
                                                              000000.345|boot |*|01|Code length:         0x00362290
                                                              000000.345|boot |*|01|Code checksum:       0x1AF5BC9E
                                                              000001.280|so   |3|01|Link status is Net down, PC down.
                                                              000007.280|so   |3|01|Link status is Net up Speed 10 half Duplex, PC down.
                                                              000009.760|app1 |4|01|Loaded application sip.ld from local system successfully.
                                                              000000.275|so   |*|01|---------- Initial log entry ----------
                                                              000000.275|so   |*|01|+++ Note that Updater log times are in GMT +++
                                                              000000.275|boot |*|01|Initial log entry. Current logging level 3
                                                              000000.275|copy |*|01|Initial log entry. Current logging level 3
                                                              000000.275|utilm|*|01|Initial log entry. Current logging level 4
                                                              000000.275|hw   |*|01|Initial log entry. Current logging level 4
                                                              000000.275|ethf |*|01|Initial log entry. Current logging level 4
                                                              000000.275|dns  |*|01|Initial log entry. Current logging level 3
                                                              000000.275|curl |*|01|Initial log entry. Current logging level 3
                                                              000000.275|sec  |*|01|Initial log entry. Current logging level 4
                                                              000000.285|wdog |*|01|Initial log entry. Current logging level 4
                                                              000000.285|lldp |*|01|Initial log entry. Current logging level 3
                                                              000000.285|cdp  |*|01|Initial log entry. Current logging level 3
                                                              000000.285|key  |*|01|Initial log entry. Current logging level 4
                                                              000000.285|so   |3|01|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000000.285|so   |3|01|Platform: Board=2345-12375-001 1 0
                                                              000000.285|so   |3|01|Platform: MAC=0004f243c441
                                                              000000.285|so   |3|01|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000000.285|so   |3|01|Application, main: Label=Updater, Version=Azurite 5.0.2.12692 08-Mar-12 09:57
                                                              000000.285|so   |3|01|Application, main: P/N=3150-11069-502
                                                              000000.285|log  |*|01|Install file upload callback for 'Updater'

                                                              000000.285|app1 |*|01|Initial log entry. Current logging level 3
                                                              000000.300|cfg  |*|01|Initial log entry. Current logging level 2
                                                              000000.310|app1 |3|01|Application, load: Type=SIP, Version=4.0.2.11307 21-Mar-12 12:33
                                                              000000.330|boot |*|01|Using TFFS for flash load
                                                              000000.350|boot |*|01|Code length:         0x00362290
                                                              000000.350|boot |*|01|Code checksum:       0x1AF5BC9E
                                                              000001.280|so   |3|01|Link status is Net down, PC down.
                                                              000007.280|so   |3|01|Link status is Net up Speed 10 half Duplex, PC down.
                                                              000009.765|app1 |4|01|Loaded application sip.ld from local system successfully.
                                                              000000.270|so   |*|01|---------- Initial log entry ----------
                                                              000000.270|so   |*|01|+++ Note that Updater log times are in GMT +++
                                                              000000.270|boot |*|01|Initial log entry. Current logging level 3
                                                              000000.270|copy |*|01|Initial log entry. Current logging level 3
                                                              000000.270|utilm|*|01|Initial log entry. Current logging level 4
                                                              000000.270|hw   |*|01|Initial log entry. Current logging level 4
                                                              000000.270|ethf |*|01|Initial log entry. Current logging level 4
                                                              000000.270|dns  |*|01|Initial log entry. Current logging level 3
                                                              000000.270|curl |*|01|Initial log entry. Current logging level 3
                                                              000000.270|sec  |*|01|Initial log entry. Current logging level 4
                                                              000000.275|wdog |*|01|Initial log entry. Current logging level 4
                                                              000000.275|lldp |*|01|Initial log entry. Current logging level 3
                                                              000000.275|cdp  |*|01|Initial log entry. Current logging level 3
                                                              000000.275|key  |*|01|Initial log entry. Current logging level 4
                                                              000000.275|so   |3|01|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                              000000.275|so   |3|01|Platform: Board=2345-12375-001 1 0
                                                              000000.275|so   |3|01|Platform: MAC=0004f243c441
                                                              000000.275|so   |3|01|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                              000000.275|so   |3|01|Application, main: Label=Updater, Version=Azurite 5.0.2.12692 08-Mar-12 09:57
                                                              000000.275|so   |3|01|Application, main: P/N=3150-11069-502
                                                              000000.275|log  |*|01|Install file upload callback for 'Updater'

                                                              000000.275|app1 |*|01|Initial log entry. Current logging level 3
                                                              000000.290|cfg  |*|01|Initial log entry. Current logging level 2
                                                              000000.305|app1 |3|01|Application, load: Type=SIP, Version=4.0.2.11307 21-Mar-12 12:33
                                                              000000.320|boot |*|01|Using TFFS for flash load
                                                              000000.340|boot |*|01|Code length:         0x00362290
                                                              000000.340|boot |*|01|Code checksum:       0x1AF5BC9E
                                                              000001.275|so   |3|01|Link status is Net down, PC down.
                                                              000009.755|app1 |4|01|Loaded application sip.ld from local system successfully.

                                                                • Re: Polycom Phone IP 335 does not register
                                                                  touristsis Visitor


                                                                  The app log is huge...so I'm copying just the last sections..

                                                                   

                                                                  4
                                                                  000005.826|dns  |*|03|Initial log entry. Current logging level 4
                                                                  000005.826|cfg  |*|03|Initial log entry. Current logging level 4
                                                                  000005.828|dot1x|*|03|Initial log entry. Current logging level 4
                                                                  000005.832|cfg  |5|03|RT|Error installing DHCP event hook.
                                                                  000005.888|lic  |*|03|Initial log entry. Current logging level 4
                                                                  000005.888|lic  |4|03|cfgCfsFlashKeyScratchLoad: key is blank
                                                                  000005.928|curl |*|03|Initial log entry. Current logging level 4
                                                                  000005.928|utilm|*|03|Initial log entry. Current logging level 4
                                                                  000005.928|copy |*|03|Initial log entry. Current logging level 4
                                                                  000005.928|rtos |*|03|Initial log entry. Current logging level 4
                                                                  000005.930|sec  |*|03|Initial log entry. Current logging level 4
                                                                  000005.932|so   |*|03|Configuration files: polycomboot.cfg, customer-sip.cfg, customer-sip-0004f243c441.cfg, customer-sip-spip335.cfg, 3450-0004f243c441.cfg, adtran-sip_40x.cfg
                                                                  000005.932|so   |*|03|Configuration file "polycomboot.cfg" SHA1 digest: C72970CECB508955968DE03CB68CB1496665C2A9
                                                                  000005.932|so   |*|03|Configuration file "customer-sip.cfg" SHA1 digest: 8C6301E77E1B792B31CCE7BFE53A36ABDB9B1DAF
                                                                  000005.932|so   |*|03|Configuration file "customer-sip-0004f243c441.cfg" SHA1 digest: 0322CCB88B5ED196388CC707442EA58F467C72E3
                                                                  000005.932|so   |*|03|Configuration file "customer-sip-spip335.cfg" SHA1 digest: E04DE06AEFAA84540EC86A874C83E8AF6820F2C4
                                                                  000005.932|so   |*|03|Configuration file "3450-0004f243c441.cfg" SHA1 digest: 66240323ED01A8FA4F341D13D02F3B4E1FAFC649
                                                                  000005.932|so   |*|03|Configuration file "adtran-sip_40x.cfg" SHA1 digest: D1FB53584E61FDEFCF61022C7E4F251002B4C33B
                                                                  000005.932|cfg  |4|03|Prm|Configuration file(s) statistics: 2 parameters were invalid and could not be interpreted.
                                                                  000005.932|cfg  |4|03|Prm|Configuration file(s) statistics: 0 parameter values were used but were out of range. 1 were invalid and ignored.
                                                                  000005.984|log  |*|03|Log render level set to 1
                                                                  000006.140|srtp |*|03|Initial log entry. Current logging level 4
                                                                  000006.142|res  |*|03|Initial log entry. Current logging level 4
                                                                  000006.144|httpa|*|03|Initial log entry. Current logging level 4
                                                                  000006.144|lldp |*|03|Initial log entry. Current logging level 4
                                                                  000006.144|cdp  |*|03|Initial log entry. Current logging level 4
                                                                  000006.146|sys  |*|03|Initial log entry. Current logging level 4
                                                                  000006.186|ssps |*|03|Initial log entry. Current logging level 4
                                                                  000008.514|so   |*|03|System Info Reports:
                                                                  000008.514|so   |*|03|    CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
                                                                  000008.514|so   |*|03|    Board is identified as PolycomSoundPointIP-SPIP_335.
                                                                  000008.514|so   |*|03|    DRAM_LO: 0x94000000.  DRAM_SIZE: 32 MB
                                                                  000008.514|so   |*|03|    Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
                                                                  000008.514|so   |*|03|  NOR flash detected is 9
                                                                  000008.514|key  |*|03|Initial log entry. Current logging level 4
                                                                  000008.516|httpd|*|03|Initial log entry. Current logging level 4
                                                                  000008.516|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|push |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|ht   |*|03|Initial log entry. Current logging level 4
                                                                  000008.518|dbuf |*|03|Initial log entry. Current logging level 4
                                                                  000008.522|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0002 15-Sep-11 10:11
                                                                  000008.522|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
                                                                  000008.522|pps  |*|03|Initial log entry. Current logging level 4
                                                                  000008.522|sip  |*|03|Initial log entry. Current logging level 4
                                                                  000008.524|ptt  |*|03|Initial log entry. Current logging level 4
                                                                  000008.618|so   |4|03|Core Audio: Instruction 2 of sound effect Message waiting is out of range
                                                                  000008.618|so   |4|03|Core Audio: Instruction 3 of sound effect Message waiting is out of range
                                                                  000008.732|so   |*|03|Using TCP IP Media Port, configured initial RTP port 2222
                                                                  000008.748|sshc |*|03|Initial log entry. Current logging level 4
                                                                  000008.752|cmp  |*|03|Initial log entry. Current logging level 4
                                                                  000008.752|wmgr |*|03|Initial log entry. Current logging level 4
                                                                  000008.758|slog |*|03|Initial log entry. Current logging level 3
                                                                  000008.954|app1 |*|03|Initial log entry. Current logging level 4
                                                                  000008.954|app1 |4|03|Default StatusBar is disabled
                                                                  000008.956|app1 |4|03|mb.main.home parameter is empty
                                                                  000008.958|mb   |*|03|Initial log entry. Current logging level 4
                                                                  000008.964|app1 |*|03| is out of range, using 3600
                                                                  000008.964|app1 |*|03| is out of range, using 3600
                                                                  000009.014|ldap |*|03|Initial log entry. Current logging level 4
                                                                  000009.014|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
                                                                  000009.028|efk  |*|03|Initial log entry. Current logging level 4
                                                                  000009.028|efk  |4|03|Prompt with id [1] is OK.
                                                                  000009.030|efk  |4|03|Prompt with id [2] is OK.
                                                                  000009.030|efk  |4|03|Prompt with id [3] is OK.
                                                                  000009.030|efk  |4|03|Prompt with id [4] is OK.
                                                                  000009.030|efk  |4|03|Prompt with id [5] is OK.
                                                                  000009.032|efk  |4|03|Macro with id [sendtovm] is OK.
                                                                  000009.086|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
                                                                  000014.848|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
                                                                  000018.358|cfg  |*|03|RT|   Phone IP address is 10.10.30.2.
                                                                  000018.360|cfg  |*|03|RT|   Subnet mask is 255.255.255.0.
                                                                  000018.360|cfg  |*|03|RT|   Gateway address is 10.10.30.1.
                                                                  000018.360|cfg  |*|03|RT|DHCP: Alternate DNS server is not specified
                                                                  000018.360|cfg  |*|03|RT|   DNS server is 10.10.30.1.
                                                                  000018.362|dns  |*|03|DNS resolver servers are '10.10.30.1' '0.0.0.0'
                                                                  000018.362|dns  |*|03|DNS resolver search domain is ''
                                                                  000018.362|cfg  |*|03|RT|Primary IP changed to 10.10.30.2 subnet mask 255.255.255.0
                                                                  000018.364|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                                  000018.364|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                                  000018.392|sys  |*|03|0x9588aa40 (tDhcpcStateTask): arp_check: No reply, addr not used
                                                                  000018.444|so   |*|03|Network initialized. Starting network tasks.
                                                                  000018.446|log  |*|03|Install file upload callback for 'so'

                                                                  000018.464|app1 |*|03|”]fÀ”]e€•p?à•‹ •p? •k  is out of range, using 3600
                                                                  000018.464|app1 |*|03|”]fÀ”]e€•p?à•‹ •p? •k  is out of range, using 3600
                                                                  000018.488|sip  |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 18.488 sec.
                                                                  000018.534|so   |4|03|Could not find IP address for SNTP server.
                                                                  000020.890|so   |4|03|File name is /rfs0/SoundPointIPWelcome.wav
                                                                  000022.742|cfg  |*|03|Prov|Starting to update 2345-12375-001.sip.ld
                                                                  000023.486|so   |4|03|File name is /rfs0/Doorbell-1-Hi.wav
                                                                  000025.282|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-1.wav' is not present
                                                                  000025.294|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-1.wav, errno 0x380003.
                                                                  000025.296|so   |4|03|[SoToneC]::Failed to find tone Sample-1.wav - using default
                                                                  000027.078|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-2.wav' is not present
                                                                  000027.090|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-2.wav, errno 0x380003.
                                                                  000027.092|so   |4|03|[SoToneC]::Failed to find tone Sample-2.wav - using default
                                                                  000028.880|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-3.wav' is not present
                                                                  000028.926|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-3.wav, errno 0x380003.
                                                                  000028.928|so   |4|03|[SoToneC]::Failed to find tone Sample-3.wav - using default
                                                                  000030.878|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-phone.cfg' is not present
                                                                  000030.898|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-4.wav' is not present
                                                                  000031.086|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-4.wav, errno 0x380003.
                                                                  000031.088|so   |4|03|[SoToneC]::Failed to find tone Sample-4.wav - using default
                                                                  000035.678|copy |*|03|Server '10.10.30.1' said 'Polycom/000000000000-license.cfg' is not present
                                                                  000037.478|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-license.cfg' is not present
                                                                  000037.504|cfg  |*|03|Prm|polycomboot.cfg: Value "4" for configuration parameter device.net.vlanId.set is invalid, ignoring.  Valid values are "0" and "1"
                                                                  000037.504|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout.set" found, ignoring.
                                                                  000037.504|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout" found, ignoring.
                                                                  000037.602|cfg  |*|03|Prov|Setting device parameters from configuration files.
                                                                  000037.628|cfg  |*|03|Prov|Finished updating configuration
                                                                  000050.754|sip  |4|03|Registration failed User: 3450, Error Code:480 Temporarily not available
                                                                  040016.762|so   |4|03|Could not find IP address for SNTP server.
                                                                  080016.762|so   |4|03|Could not find IP address for SNTP server.
                                                                  000005.828|log  |*|03|---------- Initial log entry ----------
                                                                  000005.828|so   |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                                  000005.828|so   |*|03|Platform: Interface    eth0 MAC=0004f243c441
                                                                  000005.828|so   |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                                  000005.830|so   |*|03|Platform: Updater=5.0.2.12692 08-Mar-12 09:57
                                                                  000005.830|so   |*|03|Application, main: Label=SIP, Version=Mink 4.0.2.11307 21-Mar-12 12:33
                                                                  000005.830|so   |*|03|Application, main: P/N=3150-11530-402
                                                                  000005.830|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
                                                                  000005.830|ocsp |*|03|O.C.S.P. Enabled = 0
                                                                  000005.830|tls  |*|03|Initial log entry. Current logging level 4
                                                                  000005.868|pmt  |*|03|Initial log entry. Current logging level 4
                                                                  000005.870|wdog |*|03|Initial log entry. Current logging level 4
                                                                  000005.870|ethf |*|03|Initial log entry. Current logging level 4
                                                                  000005.870|hw   |*|03|Initial log entry. Current logging level 4
                                                                  000005.870|ares |*|03|Initial log entry. Current logging level 4
                                                                  000005.870|dns  |*|03|Initial log entry. Current logging level 4
                                                                  000005.870|cfg  |*|03|Initial log entry. Current logging level 4
                                                                  000005.872|dot1x|*|03|Initial log entry. Current logging level 4
                                                                  000005.874|cfg  |5|03|RT|Error installing DHCP event hook.
                                                                  000005.930|lic  |*|03|Initial log entry. Current logging level 4
                                                                  000005.930|lic  |4|03|cfgCfsFlashKeyScratchLoad: key is blank
                                                                  000005.970|curl |*|03|Initial log entry. Current logging level 4
                                                                  000005.970|utilm|*|03|Initial log entry. Current logging level 4
                                                                  000005.970|copy |*|03|Initial log entry. Current logging level 4
                                                                  000005.970|rtos |*|03|Initial log entry. Current logging level 4
                                                                  000005.972|sec  |*|03|Initial log entry. Current logging level 4
                                                                  000005.972|so   |*|03|Configuration files: polycomboot.cfg, customer-sip.cfg, customer-sip-0004f243c441.cfg, customer-sip-spip335.cfg, 3450-0004f243c441.cfg, adtran-sip_40x.cfg
                                                                  000005.974|so   |*|03|Configuration file "polycomboot.cfg" SHA1 digest: C72970CECB508955968DE03CB68CB1496665C2A9
                                                                  000005.974|so   |*|03|Configuration file "customer-sip.cfg" SHA1 digest: 8C6301E77E1B792B31CCE7BFE53A36ABDB9B1DAF
                                                                  000005.974|so   |*|03|Configuration file "customer-sip-0004f243c441.cfg" SHA1 digest: 0322CCB88B5ED196388CC707442EA58F467C72E3
                                                                  000005.974|so   |*|03|Configuration file "customer-sip-spip335.cfg" SHA1 digest: E04DE06AEFAA84540EC86A874C83E8AF6820F2C4
                                                                  000005.974|so   |*|03|Configuration file "3450-0004f243c441.cfg" SHA1 digest: 66240323ED01A8FA4F341D13D02F3B4E1FAFC649
                                                                  000005.974|so   |*|03|Configuration file "adtran-sip_40x.cfg" SHA1 digest: D1FB53584E61FDEFCF61022C7E4F251002B4C33B
                                                                  000005.974|cfg  |4|03|Prm|Configuration file(s) statistics: 2 parameters were invalid and could not be interpreted.
                                                                  000005.974|cfg  |4|03|Prm|Configuration file(s) statistics: 0 parameter values were used but were out of range. 1 were invalid and ignored.
                                                                  000006.024|log  |*|03|Log render level set to 1
                                                                  000006.170|srtp |*|03|Initial log entry. Current logging level 4
                                                                  000006.172|res  |*|03|Initial log entry. Current logging level 4
                                                                  000006.174|httpa|*|03|Initial log entry. Current logging level 4
                                                                  000006.174|lldp |*|03|Initial log entry. Current logging level 4
                                                                  000006.174|cdp  |*|03|Initial log entry. Current logging level 4
                                                                  000006.176|sys  |*|03|Initial log entry. Current logging level 4
                                                                  000006.216|ssps |*|03|Initial log entry. Current logging level 4
                                                                  000008.542|so   |*|03|System Info Reports:
                                                                  000008.542|so   |*|03|    CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
                                                                  000008.542|so   |*|03|    Board is identified as PolycomSoundPointIP-SPIP_335.
                                                                  000008.542|so   |*|03|    DRAM_LO: 0x94000000.  DRAM_SIZE: 32 MB
                                                                  000008.542|so   |*|03|    Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
                                                                  000008.542|so   |*|03|  NOR flash detected is 9
                                                                  000008.542|key  |*|03|Initial log entry. Current logging level 4
                                                                  000008.544|httpd|*|03|Initial log entry. Current logging level 4
                                                                  000008.544|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|push |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|ht   |*|03|Initial log entry. Current logging level 4
                                                                  000008.546|dbuf |*|03|Initial log entry. Current logging level 4
                                                                  000008.550|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0002 15-Sep-11 10:11
                                                                  000008.550|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
                                                                  000008.550|pps  |*|03|Initial log entry. Current logging level 4
                                                                  000008.550|sip  |*|03|Initial log entry. Current logging level 4
                                                                  000008.552|ptt  |*|03|Initial log entry. Current logging level 4
                                                                  000008.646|so   |4|03|Core Audio: Instruction 2 of sound effect Message waiting is out of range
                                                                  000008.646|so   |4|03|Core Audio: Instruction 3 of sound effect Message waiting is out of range
                                                                  000008.762|so   |*|03|Using TCP IP Media Port, configured initial RTP port 2222
                                                                  000008.780|sshc |*|03|Initial log entry. Current logging level 4
                                                                  000008.784|cmp  |*|03|Initial log entry. Current logging level 4
                                                                  000008.784|wmgr |*|03|Initial log entry. Current logging level 4
                                                                  000008.824|slog |*|03|Initial log entry. Current logging level 3
                                                                  000008.986|app1 |*|03|Initial log entry. Current logging level 4
                                                                  000008.986|app1 |4|03|Default StatusBar is disabled
                                                                  000008.988|app1 |4|03|mb.main.home parameter is empty
                                                                  000008.992|mb   |*|03|Initial log entry. Current logging level 4
                                                                  000008.996|app1 |*|03| is out of range, using 3600
                                                                  000008.996|app1 |*|03| is out of range, using 3600
                                                                  000009.046|ldap |*|03|Initial log entry. Current logging level 4
                                                                  000009.046|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
                                                                  000009.060|efk  |*|03|Initial log entry. Current logging level 4
                                                                  000009.062|efk  |4|03|Prompt with id [1] is OK.
                                                                  000009.062|efk  |4|03|Prompt with id [2] is OK.
                                                                  000009.062|efk  |4|03|Prompt with id [3] is OK.
                                                                  000009.062|efk  |4|03|Prompt with id [4] is OK.
                                                                  000009.062|efk  |4|03|Prompt with id [5] is OK.
                                                                  000009.064|efk  |4|03|Macro with id [sendtovm] is OK.
                                                                  000009.126|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
                                                                  000014.878|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
                                                                  000024.388|cfg  |*|03|RT|   Phone IP address is 10.10.30.2.
                                                                  000024.388|cfg  |*|03|RT|   Subnet mask is 255.255.255.0.
                                                                  000024.390|cfg  |*|03|RT|   Gateway address is 10.10.30.1.
                                                                  000024.390|cfg  |*|03|RT|DHCP: Alternate DNS server is not specified
                                                                  000024.390|cfg  |*|03|RT|   DNS server is 10.10.30.1.
                                                                  000024.392|dns  |*|03|DNS resolver servers are '10.10.30.1' '0.0.0.0'
                                                                  000024.392|dns  |*|03|DNS resolver search domain is ''
                                                                  000024.394|cfg  |*|03|RT|Primary IP changed to 10.10.30.2 subnet mask 255.255.255.0
                                                                  000024.394|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                                  000024.394|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                                  000024.422|sys  |*|03|0x9588a800 (tDhcpcStateTask): arp_check: No reply, addr not used
                                                                  000024.474|so   |*|03|Network initialized. Starting network tasks.
                                                                  000024.476|log  |*|03|Install file upload callback for 'so'

                                                                  000024.494|app1 |*|03|”]fÀ”]e€•p5à•‹ P•p5 •kŠ@ is out of range, using 3600
                                                                  000024.494|app1 |*|03|”]fÀ”]e€•p5à•‹ P•p5 •kŠ@ is out of range, using 3600
                                                                  000024.518|sip  |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 24.518 sec.
                                                                  000024.582|so   |4|03|Could not find IP address for SNTP server.
                                                                  000026.900|so   |4|03|File name is /rfs0/SoundPointIPWelcome.wav
                                                                  000028.740|cfg  |*|03|Prov|Starting to update 2345-12375-001.sip.ld
                                                                  000029.470|so   |4|03|File name is /rfs0/Doorbell-1-Hi.wav
                                                                  000031.294|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-1.wav' is not present
                                                                  000031.306|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-1.wav, errno 0x380003.
                                                                  000031.308|so   |4|03|[SoToneC]::Failed to find tone Sample-1.wav - using default
                                                                  000033.082|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-2.wav' is not present
                                                                  000033.094|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-2.wav, errno 0x380003.
                                                                  000033.096|so   |4|03|[SoToneC]::Failed to find tone Sample-2.wav - using default
                                                                  000034.916|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-3.wav' is not present
                                                                  000034.956|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-3.wav, errno 0x380003.
                                                                  000034.956|so   |4|03|[SoToneC]::Failed to find tone Sample-3.wav - using default
                                                                  000036.682|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-phone.cfg' is not present
                                                                  000036.698|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-4.wav' is not present
                                                                  000036.718|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-4.wav, errno 0x380003.
                                                                  000036.720|so   |4|03|[SoToneC]::Failed to find tone Sample-4.wav - using default
                                                                  000039.482|copy |*|03|Server '10.10.30.1' said 'Polycom/000000000000-license.cfg' is not present
                                                                  000041.282|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-license.cfg' is not present
                                                                  000041.326|cfg  |*|03|Prm|polycomboot.cfg: Value "4" for configuration parameter device.net.vlanId.set is invalid, ignoring.  Valid values are "0" and "1"
                                                                  000041.326|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout.set" found, ignoring.
                                                                  000041.326|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout" found, ignoring.
                                                                  000041.422|cfg  |*|03|Prov|Setting device parameters from configuration files.
                                                                  000041.448|cfg  |*|03|Prov|Finished updating configuration
                                                                  000056.784|sip  |4|03|Registration failed User: 3450, Error Code:480 Temporarily not available
                                                                  000720.052|app1 |6|03|Manual Restart
                                                                  000720.284|so   |*|03|SoNcasC::procMsg: Client service shutdown complete
                                                                  000722.436|log  |4|03|UtilLogC: Upload succeeded. (ConsecutiveFailures 1 Total 1 MsgSendErr 0)
                                                                  000723.784|wdog |*|03|Watchdog Expired: tSupObjs
                                                                  000005.808|log  |*|03|---------- Initial log entry ----------
                                                                  000005.808|so   |*|03|Platform: Model=SoundPoint IP 335, Assembly=2345-12375-001 Rev=B Region=
                                                                  000005.810|so   |*|03|Platform: Interface    eth0 MAC=0004f243c441
                                                                  000005.810|so   |*|03|Platform: BootBlock=3.0.2.0024 (12375-001) 30-Nov-10 14:58
                                                                  000005.810|so   |*|03|Platform: Updater=5.0.2.12692 08-Mar-12 09:57
                                                                  000005.810|so   |*|03|Application, main: Label=SIP, Version=Mink 4.0.2.11307 21-Mar-12 12:33
                                                                  000005.810|so   |*|03|Application, main: P/N=3150-11530-402
                                                                  000005.810|rdisk|*|03|RAM disk created, size: 4,194,304 bytes
                                                                  000005.810|ocsp |*|03|O.C.S.P. Enabled = 0
                                                                  000005.810|tls  |*|03|Initial log entry. Current logging level 4
                                                                  000005.848|pmt  |*|03|Initial log entry. Current logging level 4
                                                                  000005.850|wdog |*|03|Initial log entry. Current logging level 4
                                                                  000005.850|ethf |*|03|Initial log entry. Current logging level 4
                                                                  000005.850|hw   |*|03|Initial log entry. Current logging level 4
                                                                  000005.850|ares |*|03|Initial log entry. Current logging level 4
                                                                  000005.850|dns  |*|03|Initial log entry. Current logging level 4
                                                                  000005.850|cfg  |*|03|Initial log entry. Current logging level 4
                                                                  000005.852|dot1x|*|03|Initial log entry. Current logging level 4
                                                                  000005.854|cfg  |5|03|RT|Error installing DHCP event hook.
                                                                  000005.910|lic  |*|03|Initial log entry. Current logging level 4
                                                                  000005.910|lic  |4|03|cfgCfsFlashKeyScratchLoad: key is blank
                                                                  000005.950|curl |*|03|Initial log entry. Current logging level 4
                                                                  000005.950|utilm|*|03|Initial log entry. Current logging level 4
                                                                  000005.950|copy |*|03|Initial log entry. Current logging level 4
                                                                  000005.950|rtos |*|03|Initial log entry. Current logging level 4
                                                                  000005.952|sec  |*|03|Initial log entry. Current logging level 4
                                                                  000005.954|so   |*|03|Configuration files: polycomboot.cfg, customer-sip.cfg, customer-sip-0004f243c441.cfg, customer-sip-spip335.cfg, 3450-0004f243c441.cfg, adtran-sip_40x.cfg
                                                                  000005.954|so   |*|03|Configuration file "polycomboot.cfg" SHA1 digest: C72970CECB508955968DE03CB68CB1496665C2A9
                                                                  000005.954|so   |*|03|Configuration file "customer-sip.cfg" SHA1 digest: 8C6301E77E1B792B31CCE7BFE53A36ABDB9B1DAF
                                                                  000005.954|so   |*|03|Configuration file "customer-sip-0004f243c441.cfg" SHA1 digest: 0322CCB88B5ED196388CC707442EA58F467C72E3
                                                                  000005.954|so   |*|03|Configuration file "customer-sip-spip335.cfg" SHA1 digest: E04DE06AEFAA84540EC86A874C83E8AF6820F2C4
                                                                  000005.954|so   |*|03|Configuration file "3450-0004f243c441.cfg" SHA1 digest: 66240323ED01A8FA4F341D13D02F3B4E1FAFC649
                                                                  000005.954|so   |*|03|Configuration file "adtran-sip_40x.cfg" SHA1 digest: D1FB53584E61FDEFCF61022C7E4F251002B4C33B
                                                                  000005.954|cfg  |4|03|Prm|Configuration file(s) statistics: 2 parameters were invalid and could not be interpreted.
                                                                  000005.954|cfg  |4|03|Prm|Configuration file(s) statistics: 0 parameter values were used but were out of range. 1 were invalid and ignored.
                                                                  000006.002|log  |*|03|Log render level set to 1
                                                                  000006.152|srtp |*|03|Initial log entry. Current logging level 4
                                                                  000006.152|res  |*|03|Initial log entry. Current logging level 4
                                                                  000006.156|httpa|*|03|Initial log entry. Current logging level 4
                                                                  000006.156|lldp |*|03|Initial log entry. Current logging level 4
                                                                  000006.156|cdp  |*|03|Initial log entry. Current logging level 4
                                                                  000006.156|sys  |*|03|Initial log entry. Current logging level 4
                                                                  000006.198|ssps |*|03|Initial log entry. Current logging level 4
                                                                  000008.524|so   |*|03|System Info Reports:
                                                                  000008.524|so   |*|03|    CPU is TNETV1055/C55x, rev 2 running at 150.000MHz with memory at 125.000MHz.
                                                                  000008.524|so   |*|03|    Board is identified as PolycomSoundPointIP-SPIP_335.
                                                                  000008.524|so   |*|03|    DRAM_LO: 0x94000000.  DRAM_SIZE: 32 MB
                                                                  000008.524|so   |*|03|    Clocks are VBUSP: 125.000MHz, VBUS: 75.000MHz, USB: 25.000MHz, LCD: 125.000MHz, DSP: 100.000MHz.
                                                                  000008.524|so   |*|03|  NOR flash detected is 9
                                                                  000008.524|key  |*|03|Initial log entry. Current logging level 4
                                                                  000008.526|httpd|*|03|Initial log entry. Current logging level 4
                                                                  000008.526|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.528|push |*|03|Initial log entry. Current logging level 4
                                                                  000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.528|poll |*|03|Initial log entry. Current logging level 4
                                                                  000008.528|ht   |*|03|Initial log entry. Current logging level 4
                                                                  000008.530|dbuf |*|03|Initial log entry. Current logging level 4
                                                                  000008.532|ssps |*|03|Application, comp. 1: Label=PolyDSP Titan Mem1 FS10, Version=6.1.1.0002 15-Sep-11 10:11
                                                                  000008.532|ssps |*|03|Application, comp. 1: P/N=3150-11580-611.
                                                                  000008.532|pps  |*|03|Initial log entry. Current logging level 4
                                                                  000008.532|sip  |*|03|Initial log entry. Current logging level 4
                                                                  000008.534|ptt  |*|03|Initial log entry. Current logging level 4
                                                                  000008.626|so   |4|03|Core Audio: Instruction 2 of sound effect Message waiting is out of range
                                                                  000008.626|so   |4|03|Core Audio: Instruction 3 of sound effect Message waiting is out of range
                                                                  000008.742|so   |*|03|Using TCP IP Media Port, configured initial RTP port 2222
                                                                  000008.758|sshc |*|03|Initial log entry. Current logging level 4
                                                                  000008.762|cmp  |*|03|Initial log entry. Current logging level 4
                                                                  000008.762|wmgr |*|03|Initial log entry. Current logging level 4
                                                                  000008.768|slog |*|03|Initial log entry. Current logging level 3
                                                                  000008.964|app1 |*|03|Initial log entry. Current logging level 4
                                                                  000008.964|app1 |4|03|Default StatusBar is disabled
                                                                  000008.966|app1 |4|03|mb.main.home parameter is empty
                                                                  000008.968|mb   |*|03|Initial log entry. Current logging level 4
                                                                  000008.974|app1 |*|03| is out of range, using 3600
                                                                  000008.974|app1 |*|03| is out of range, using 3600
                                                                  000009.024|ldap |*|03|Initial log entry. Current logging level 4
                                                                  000009.024|ldap |4|03|cDynamicData::cDynamicData:cDynamicData:Failed
                                                                  000009.038|efk  |*|03|Initial log entry. Current logging level 4
                                                                  000009.038|efk  |4|03|Prompt with id [1] is OK.
                                                                  000009.038|efk  |4|03|Prompt with id [2] is OK.
                                                                  000009.038|efk  |4|03|Prompt with id [3] is OK.
                                                                  000009.038|efk  |4|03|Prompt with id [4] is OK.
                                                                  000009.040|efk  |4|03|Prompt with id [5] is OK.
                                                                  000009.042|efk  |4|03|Macro with id [sendtovm] is OK.
                                                                  000009.104|app1 |4|03|[AppUserLoginC::Init]:flushing user cache file failed
                                                                  000014.868|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: Network not initialized
                                                                  000024.380|cfg  |*|03|RT|   Phone IP address is 10.10.30.2.
                                                                  000024.382|cfg  |*|03|RT|   Subnet mask is 255.255.255.0.
                                                                  000024.382|cfg  |*|03|RT|   Gateway address is 10.10.30.1.
                                                                  000024.382|cfg  |*|03|RT|DHCP: Alternate DNS server is not specified
                                                                  000024.382|cfg  |*|03|RT|   DNS server is 10.10.30.1.
                                                                  000024.384|dns  |*|03|DNS resolver servers are '10.10.30.1' '0.0.0.0'
                                                                  000024.384|dns  |*|03|DNS resolver search domain is ''
                                                                  000024.386|cfg  |*|03|RT|Primary IP changed to 10.10.30.2 subnet mask 255.255.255.0
                                                                  000024.386|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                                  000024.386|cfg  |*|03|RT|cfgRtNetInterfaceUpdate: bfeng -- calling network status callback
                                                                  000024.416|sys  |*|03|0x9588a800 (tDhcpcStateTask): arp_check: No reply, addr not used
                                                                  000024.464|so   |*|03|Network initialized. Starting network tasks.
                                                                  000024.466|log  |*|03|Install file upload callback for 'so'

                                                                  000024.484|app1 |*|03|”]fÀ”]e€•p=À•‹ P•p<ø•k‹  is out of range, using 3600
                                                                  000024.484|app1 |*|03|”]fÀ”]e€•p=À•‹ P•p<ø•k‹  is out of range, using 3600
                                                                  000024.508|sip  |*|03|Fast Boot Measurement Point: Ready for Call, uptime: 24.508 sec.
                                                                  000024.566|so   |4|03|Could not find IP address for SNTP server.
                                                                  000026.896|so   |4|03|File name is /rfs0/SoundPointIPWelcome.wav
                                                                  000028.746|cfg  |*|03|Prov|Starting to update 2345-12375-001.sip.ld
                                                                  000029.472|so   |4|03|File name is /rfs0/Doorbell-1-Hi.wav
                                                                  000031.282|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-1.wav' is not present
                                                                  000031.294|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-1.wav, errno 0x380003.
                                                                  000031.296|so   |4|03|[SoToneC]::Failed to find tone Sample-1.wav - using default
                                                                  000033.282|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-2.wav' is not present
                                                                  000033.294|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-2.wav, errno 0x380003.
                                                                  000033.296|so   |4|03|[SoToneC]::Failed to find tone Sample-2.wav - using default
                                                                  000035.078|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-3.wav' is not present
                                                                  000035.090|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-3.wav, errno 0x380003.
                                                                  000035.092|so   |4|03|[SoToneC]::Failed to find tone Sample-3.wav - using default
                                                                  000037.278|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-phone.cfg' is not present
                                                                  000037.286|copy |*|03|Server '10.10.30.1' said 'Polycom/Sample-4.wav' is not present
                                                                  000037.486|res  |4|03|[ResFinderC]: Download - Failed to download file Sample-4.wav, errno 0x380003.
                                                                  000037.486|so   |4|03|[SoToneC]::Failed to find tone Sample-4.wav - using default
                                                                  000042.078|copy |*|03|Server '10.10.30.1' said 'Polycom/000000000000-license.cfg' is not present
                                                                  000043.878|copy |*|03|Server '10.10.30.1' said 'Polycom/0004f243c441-license.cfg' is not present
                                                                  000043.904|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout.set" found, ignoring.
                                                                  000043.904|cfg  |4|03|Prm|polycomboot.cfg: Unknown parameter "device.dhcp.offerTimeout" found, ignoring.
                                                                  000044.002|cfg  |*|03|Prov|Setting device parameters from configuration files.
                                                                  000044.030|cfg  |*|03|Prov|Finished updating configuration

                                                                    • Re: Polycom Phone IP 335 does not register
                                                                      charles Employee

                                                                      touristsis

                                                                       

                                                                      Thank you for providing this information.  In the future please provide this output as an attachment as it makes it easier to download and review.  I do not see any errors in these logs that would cause the phone registration to fail.

                                                                       

                                                                      Send in the "3450-0004f243c441.cfg" and NV7100 configuration when available so we can troubleshoot further.

                                                                       

                                                                      Thanks,

                                                                      Charles

                                                                      • Re: Polycom Phone IP 335 does not register
                                                                        touristsis Visitor

                                                                        3450-0004f243c441.cfg

                                                                         

                                                                        <?xml version="1.0" encoding="UTF-8" standalone="yes"?>

                                                                        <!-- AOS GUI Generated Configuration File -->

                                                                        <!-- Generated from AOS GUI on 04/18/2013 15:50:11 GMT-0500 -->

                                                                        <phone1>

                                                                           <reg reg.1.displayName="Test Polycom" reg.1.address="3450" reg.1.label="3450" reg.1.type="private" reg.1.auth.userId="3450" reg.1.auth.password="URVUkfUhyMcJDwPS" reg.1.server.1.address="10.10.30.1" reg.1.server.1.transport="DNSnaptr" reg.1.lineKeys="2" reg.1.callsPerLineKey="2"/>

                                                                           <call>

                                                                              <serverMissedCall call.serverMissedCall.1.enabled="0"/>

                                                                           </call>

                                                                           <dialplan>

                                                                              <digitmap dialplan.1.digitmap="0|911|9,911|[1-8]xxx|9,[2-9]xxxxxx.T|9,[2-9]xx[2-9]xxxxxx|9,[0-1][2-9]xx[2-9]xxxxxx|9,011xxx.T|*[2-9][0123456789*].T|*1xx|#xx.#|xx.#|**xxxx"/>

                                                                           </dialplan>

                                                                        </phone1>

                                                                      • Re: Polycom Phone IP 335 does not register
                                                                        james_ucs Employee

                                                                        touristsis,

                                                                         

                                                                        Could you reboot one of the phones with "debug sip stack message register" enabled?

                                                                         

                                                                        Also, please copy the contents of 3450-0004f243c441.cfg in your reply

                                                                          • Re: Polycom Phone IP 335 does not register
                                                                            touristsis Visitor

                                                                            James,

                                                                             

                                                                            I ran debug sip stack message

                                                                            debug sip stack message register

                                                                            debug sip user-registration

                                                                             

                                                                            never get any out put from those.  It stops at

                                                                             

                                                                            2013.04.19 09:00:53 IP.FTP_SERVER (APPE) BINARY transfer of '0004f243c441-app.log' complete.

                                                                             

                                                                            Did you get the 3450-0004f243c441.cfg? looks like me and you simutaneously post at same time.

                                                                              • Re: Polycom Phone IP 335 does not register
                                                                                charles Employee

                                                                                touristsis

                                                                                 

                                                                                I did not see your NV7100 configuration.  Please provide this file.


                                                                                Thanks,

                                                                                Charles

                                                                                  • Re: Polycom Phone IP 335 does not register
                                                                                    touristsis Visitor

                                                                                    Sorry Charles,  I was busy with another project.  see.below.
                                                                                    !
                                                                                    ! ADTRAN, Inc. OS version R10.7.0.E
                                                                                    ! Boot ROM version A2.06.B2.01
                                                                                    ! Platform: NetVanta 7100, part number 1200796E1
                                                                                    ! Serial number LBADTN1243AE324
                                                                                    !
                                                                                    !
                                                                                    hostname "LDR_7100_2"
                                                                                    enable password encrypted ***************************
                                                                                    !
                                                                                    clock timezone -6-Central-Time
                                                                                    clock no-auto-correct-DST
                                                                                    !
                                                                                    ip subnet-zero
                                                                                    ip classless
                                                                                    ip routing
                                                                                    ipv6 unicast-routing
                                                                                    domain-proxy
                                                                                    name-server 10.64.100.240
                                                                                    !
                                                                                    !
                                                                                    no auto-config
                                                                                    !
                                                                                    event-history on
                                                                                    no logging forwarding
                                                                                    no logging email
                                                                                    !
                                                                                    service password-encryption
                                                                                    !
                                                                                    portal-list "phones" ftp
                                                                                    !
                                                                                    username "admin" password encrypted "**************************
                                                                                    username "polycomftp" portal-list "phones" password encrypted "***********************************
                                                                                    !
                                                                                    !
                                                                                    ip firewall
                                                                                    ip firewall stealth
                                                                                    no ip firewall alg msn
                                                                                    no ip firewall alg mszone
                                                                                    no ip firewall alg h323
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    no dot11ap access-point-control
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    ip dhcp database local
                                                                                    !
                                                                                    ip dhcp pool "Voip2"
                                                                                      network 10.10.30.0 255.255.255.0
                                                                                      dns-server 10.10.30.1
                                                                                      default-router 10.10.30.1
                                                                                      tftp-server ftp://polycomftp:password@10.10.30.1/polycom
                                                                                      option 157 ascii TftpServers=0.0.0.0,FtpServers=10.10.30.1:/ADTRAN,FtpLogin=polycomftp,FtpPassword=password,Layer2Tagging=True,VlanID=4
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    vlan 1
                                                                                      name "Default"
                                                                                    !
                                                                                    vlan 2
                                                                                      name "Voip"
                                                                                    !
                                                                                    vlan 3
                                                                                      name "data"
                                                                                    !
                                                                                    vlan 4
                                                                                      name "VoIP 2"
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/0
                                                                                      ip address dhcp hostname "NV7100"
                                                                                      ip access-policy Public
                                                                                      media-gateway ip primary
                                                                                      no shutdown
                                                                                      no lldp send-and-receive
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/1
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/2
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/3
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/4
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/5
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/6
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/7
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/8
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/9
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/10
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/11
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/12
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/13
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/14
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/15
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/16
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/17
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/18
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/19
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/20
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/21
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/22
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/23
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface eth 0/24
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    interface gigabit-eth 0/1
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    interface gigabit-eth 0/2
                                                                                      speed 10
                                                                                      half-duplex
                                                                                      spanning-tree edgeport
                                                                                      no shutdown
                                                                                      switchport mode trunk
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    interface vlan 4
                                                                                      description VoIP 2
                                                                                      ip address  10.10.30.1  255.255.255.0
                                                                                      ip mtu 1500
                                                                                      ip access-policy Private
                                                                                      no rtp quality-monitoring
                                                                                      no awcp
                                                                                      no shutdown
                                                                                    !
                                                                                    !
                                                                                    interface fxs 0/1
                                                                                      no shutdown
                                                                                    !
                                                                                    interface fxs 0/2
                                                                                      no shutdown
                                                                                    !
                                                                                    !
                                                                                    interface fxo 0/1
                                                                                      no shutdown
                                                                                    !
                                                                                    interface fxo 0/2
                                                                                      no shutdown
                                                                                    !
                                                                                    isdn-number-template 1 prefix "" subscriber NXX-XXXX
                                                                                    isdn-number-template 2 prefix "" national NXX-NXX-XXXX
                                                                                    isdn-number-template 3 prefix 011 international X$
                                                                                    isdn-number-template 4 prefix "" unknown NXX
                                                                                    isdn-number-template 5 prefix "" unknown NXXX
                                                                                    isdn-number-template 6 prefix 1 national NXX-NXX-XXXX
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    ip access-list standard DEBUG
                                                                                      permit host 10.10.30.8
                                                                                    !
                                                                                    ip access-list standard NAT
                                                                                      remark Internet Connection Sharing
                                                                                      permit any
                                                                                    !
                                                                                    ip access-list standard wizard-ics
                                                                                      remark Internet Connection Sharing
                                                                                      permit any
                                                                                    !
                                                                                    !
                                                                                    ip access-list extended Admin
                                                                                      remark Admin Access
                                                                                      permit tcp any  any eq https   log
                                                                                      permit tcp any  any eq ssh   log
                                                                                    !
                                                                                    ip access-list extended InterVLAN
                                                                                      remark Voice / Data VLAN Traffic
                                                                                      permit ip 10.10.10.0 0.0.0.255  10.10.20.0 0.0.0.255   
                                                                                      permit ip 10.10.20.0 0.0.0.255  10.10.10.0 0.0.0.255   
                                                                                    !
                                                                                    ip access-list extended self
                                                                                      remark Traffic to NetVanta
                                                                                      permit ip any  any     log
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    ip policy-class Private
                                                                                      allow list self self
                                                                                      nat source list wizard-ics interface eth 0/0 overload
                                                                                    !
                                                                                    ip policy-class Public
                                                                                      ! Implicit discard
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    ip route 0.0.0.0 0.0.0.0 10.10.30.240
                                                                                    !
                                                                                    tftp server
                                                                                    tftp server overwrite
                                                                                    tftp server default-filesystem cflash
                                                                                    http server
                                                                                    http secure-server
                                                                                    no snmp agent
                                                                                    ip ftp server
                                                                                    ip ftp server default-filesystem cflash
                                                                                    no ip scp server
                                                                                    ip sntp server
                                                                                    ip sntp server send-unsynced
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    ip sip
                                                                                    ip sip udp 5060
                                                                                    ip sip tcp 5060
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice dial-plan 2 internal-operator 0
                                                                                    voice dial-plan 3 extensions MXXX
                                                                                    voice dial-plan 4 local 9-NXX-XXXX
                                                                                    voice dial-plan 5 long-distance 9-1-NXX-NXX-XXXX
                                                                                    voice dial-plan 6 toll-free 9-1-800-NXX-XXXX
                                                                                    voice dial-plan 7 toll-free 9-1-888-NXX-XXXX
                                                                                    voice dial-plan 8 toll-free 9-1-877-NXX-XXXX
                                                                                    voice dial-plan 9 toll-free 9-1-866-NXX-XXXX
                                                                                    voice dial-plan 10 toll-free 9-1-855-NXX-XXXX
                                                                                    voice dial-plan 11 operator-assisted 9-0-NXX-NXX-XXXX
                                                                                    voice dial-plan 12 international 9-011-$
                                                                                    voice dial-plan 13 900-number 9-1-900-NXX-XXXX
                                                                                    voice dial-plan 14 900-number 9-1-976-NXX-XXXX
                                                                                    voice dial-plan 15 900-number 9-976-XXXX
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice class-of-service normal_users
                                                                                      override-passcode 6789
                                                                                      default-level
                                                                                      aa-dnd
                                                                                      block-caller-id
                                                                                      call-privilege extensions
                                                                                      call-privilege local
                                                                                      call-privilege long-distance
                                                                                      call-privilege operator-assisted
                                                                                      call-privilege specify-carrier
                                                                                      call-privilege toll-free
                                                                                      camp-on
                                                                                      disable-callwaiting
                                                                                      dnd
                                                                                      door-phone
                                                                                      external-fwd
                                                                                      forward
                                                                                      hold
                                                                                      hotel
                                                                                      logout-group
                                                                                      logout-queue
                                                                                      message-waiting
                                                                                      overhead-paging
                                                                                      park
                                                                                      pickup
                                                                                      program-user-speed
                                                                                      redial
                                                                                      remote-fwd
                                                                                      retrieve-park
                                                                                      return-last-call
                                                                                      send-to-vm
                                                                                      station-lock
                                                                                      system-speed
                                                                                      transfer
                                                                                      user-speed
                                                                                    !
                                                                                    voice class-of-service public_phones
                                                                                      override-passcode 1234
                                                                                      call-privilege extensions
                                                                                      call-privilege local
                                                                                      call-privilege toll-free
                                                                                      hold
                                                                                      overhead-paging
                                                                                      park
                                                                                      retrieve-park
                                                                                      transfer
                                                                                    !
                                                                                    voice class-of-service executive_users
                                                                                      aa-dnd
                                                                                      aa-initiate-permit $
                                                                                      block-caller-id
                                                                                      call-privilege extensions
                                                                                      call-privilege international
                                                                                      call-privilege local
                                                                                      call-privilege long-distance
                                                                                      call-privilege operator-assisted
                                                                                      call-privilege specify-carrier
                                                                                      call-privilege toll-free
                                                                                      call-privilege 900-number
                                                                                      camp-on
                                                                                      disable-callwaiting
                                                                                      dnd
                                                                                      door-phone
                                                                                      external-fwd
                                                                                      forward
                                                                                      hold
                                                                                      hotel
                                                                                      logout-group
                                                                                      logout-queue
                                                                                      message-waiting
                                                                                      overhead-paging
                                                                                      park
                                                                                      pickup
                                                                                      program-user-speed
                                                                                      redial
                                                                                      remote-fwd
                                                                                      retrieve-park
                                                                                      return-last-call
                                                                                      send-to-vm
                                                                                      station-lock
                                                                                      system-mode
                                                                                      system-speed
                                                                                      transfer
                                                                                      unlock-door
                                                                                      user-speed
                                                                                    !
                                                                                    voice class-of-service "door phone"
                                                                                      call-privilege extensions
                                                                                    !
                                                                                    voice codec-list g711_first
                                                                                      default
                                                                                      codec g711ulaw
                                                                                      codec g729
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice trunk T01 type analog supervision loop-start
                                                                                      blind-dial
                                                                                      caller-id
                                                                                      trunk-number 8200
                                                                                      connect fxo 0/1
                                                                                      rtp delay-mode adaptive
                                                                                      codec-list g711_first
                                                                                    !
                                                                                    voice trunk T02 type analog supervision loop-start
                                                                                      blind-dial
                                                                                      caller-id
                                                                                      trunk-number 8200
                                                                                      connect fxo 0/2
                                                                                      rtp delay-mode adaptive
                                                                                      codec-list g711_first
                                                                                    !
                                                                                    !
                                                                                    voice grouped-trunk ANALOG_FXO_TRUNKS
                                                                                      trunk T01
                                                                                      trunk T02
                                                                                      accept NXX-XXXX cost 0
                                                                                      accept 1-NXX-NXX-XXXX cost 0
                                                                                      accept 1-800-NXX-XXXX cost 0
                                                                                      accept 1-888-NXX-XXXX cost 0
                                                                                      accept 1-877-NXX-XXXX cost 0
                                                                                      accept 1-866-NXX-XXXX cost 0
                                                                                      accept 1-855-NXX-XXXX cost 0
                                                                                      accept 011-$ cost 0
                                                                                      accept 411 cost 0
                                                                                      accept 611 cost 0
                                                                                      accept 911 cost 0
                                                                                      accept 0-NXX-NXX-XXXX cost 0
                                                                                      accept 10-10-XXX-$ cost 0
                                                                                      reject 976-XXXX
                                                                                      reject 1-900-NXX-XXXX
                                                                                      reject 1-976-NXX-XXXX
                                                                                    !

                                                                                    voice autoattendant "DefaultAA" extension 8200
                                                                                      entry-filename "defaultAA.xml"
                                                                                    !
                                                                                    !

                                                                                    voice directory "SYSTEM"
                                                                                      description "The system directory"
                                                                                    !
                                                                                    voice coverage go_to_voicemail
                                                                                      default
                                                                                      coverage  vm
                                                                                    !
                                                                                    !
                                                                                    voice mail max-login-attempts 3
                                                                                    !
                                                                                    !
                                                                                    voice mail class-of-service normal_voicemail
                                                                                      default-level
                                                                                      prompt-delete
                                                                                    !
                                                                                    !
                                                                                    voice mail class-of-service executive_voicemail
                                                                                      greeting-length-max 120
                                                                                      greeting-quota 5
                                                                                      message-length-max 600
                                                                                      message-quota 30
                                                                                      prompt-delete
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice ring-option "System Default"
                                                                                      description "System default ring option"
                                                                                      ring-type immediate

                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice music-on-hold player System
                                                                                      default
                                                                                      file 1 LightOfDay.wav
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    ip sip authenticate
                                                                                    !
                                                                                    !
                                                                                    ip sip registrar
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    line con 0
                                                                                      no login
                                                                                    !
                                                                                    line telnet 0 4
                                                                                      login local-userlist
                                                                                      no shutdown
                                                                                    line ssh 0 4
                                                                                      login local-userlist
                                                                                      no shutdown
                                                                                    !
                                                                                    sntp server time.nist.gov
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    end

                                                                                    !
                                                                                    configure terminal

                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice user 2001
                                                                                      connect fxs 0/1
                                                                                      cos "normal_users"
                                                                                      first-name "Analog FXS"
                                                                                      last-name "Port 0/1"
                                                                                      password encrypted "2622b51652bff45f7015d5cace18e9162d35"
                                                                                      coverage global go_to_voicemail
                                                                                      sip-authentication password encrypted "1e1aa742c2891bd23ae4dfcabae276c7347e"
                                                                                      codec-list g711_first
                                                                                      voicemail cos normal_voicemail
                                                                                      voicemail password encrypted "3b3f04c024158ab1b6d961202185124bef3f"
                                                                                      voicemail notify schedule Sunday 12:00 am
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice user 2002
                                                                                      connect fxs 0/2
                                                                                      cos "normal_users"
                                                                                      first-name "Analog FXS"
                                                                                      last-name "Port 0/2"
                                                                                      password encrypted "343092ec99d76d94b286649962d193cb80ee"
                                                                                      coverage global go_to_voicemail
                                                                                      sip-authentication password encrypted "353137ad1740f72c81782ec3266d6bc6f99f"
                                                                                      codec-list g711_first
                                                                                      no directory-include
                                                                                      voicemail cos normal_voicemail
                                                                                      voicemail password encrypted "353137ad1740f72c81782ec3266d6bc6f99f"
                                                                                      voicemail notify schedule Sunday 12:00 am
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice user 3450
                                                                                      connect sip
                                                                                      cos "normal_users"
                                                                                      first-name "Test"
                                                                                      last-name "Polycom"
                                                                                      password encrypted "252196406e7236d51a68834f6a8f51cf3304"
                                                                                      group-ring-call-waiting
                                                                                      coverage global go_to_voicemail
                                                                                      sip-authentication password encrypted "4050c48c7ef878b7ec9c09909fa3ad9158e9"
                                                                                      codec-list g711_first both
                                                                                      voicemail auth-mode password
                                                                                      voicemail cos normal_voicemail
                                                                                      voicemail password encrypted "1410d98cc24448d33d16eaa509eb5aef8ed3"
                                                                                      voicemail notify schedule Sunday 12:00 am
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice user 3451
                                                                                      connect sip
                                                                                      cos "normal_users"
                                                                                      first-name "Test 331"
                                                                                      last-name "Polycom 331"
                                                                                      password encrypted "2226c76989b7cc49da5ab592196a551b8c23"
                                                                                      group-ring-call-waiting
                                                                                      coverage global go_to_voicemail
                                                                                      sip-authentication password encrypted "1909166e52de38bdf9819439c5554770c902"
                                                                                      codec-list g711_first both
                                                                                      voicemail auth-mode password
                                                                                      voicemail cos normal_voicemail
                                                                                      voicemail password encrypted "43475f36f75fb13660802c7be4f5683a5ecd"
                                                                                      voicemail notify schedule Sunday 12:00 am
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    voice operator-group
                                                                                      type all
                                                                                      num-rings 4
                                                                                      member 2001
                                                                                      login-member 2001
                                                                                      member 2002
                                                                                      login-member 2002
                                                                                      coverage  aa 8200
                                                                                      voicemail password encrypted "1e1aa742c2891bd23ae4dfcabae276c7347e"
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    !
                                                                                    ip sip database local
                                                                                    !
                                                                                    end