5 Replies Latest reply on Aug 9, 2013 7:13 AM by matt

    Polycom IP 335 & 670 dial plans

    New Member

      I have been struggling to understand the dial plans for these phones.

       

      For one, I am not positive on what file to put the string on my tftp server. For two, we have 2 digit inner office dialing and have to 9 for an outside line so I know I cannot use the defaults. We also have 7 digit local dialing (plus the 9 to start with of course). Our LD is 9,1--area code- XXX-XXXX.

       

      Since I do not have a regular IP PBX, these were not created for me and I really do not get much support from our soft switch manufacturer since it is a different vendor.

       

      Any help would be greatly appreciated! Right now everything works great but the users have to dial the "send" key to dial anything. I do know how to configure my files with xml editor, I just am very unsure what to enter for this.