5 Replies Latest reply on Nov 25, 2013 9:11 AM by buffit

    Main menu wav file

    buffit New Member

      I need to change my main menu wav file to our new company name.

       

      How can I find it....and change it and then reload it?

        • Re: Main menu wav file
          Employee

          You can record a new message by logging into the UC client as admin and going to Announcements menu.  After a new announcement is created you can then navigate to the Services menu within the client and double click the service you want to change.  Once it opens up in the service editor, click the arrow on the Play Announcement element that shows the current file being played:

           

          Service.jpg

           

          Then from the pop-up menu select Announcements > Shared (assuming the new announcement was saved there) > and select the new recording from the list.  Then save the service and close the service editor.

           

          Thanks,

          Matt

            • Re: Main menu wav file
              buffit New Member

              Thank you...

               

              I am just curious I can find where the wav files are stored on my UC server.  When I look under properties and all it says /announcements but I can't find that directory anywhere.

               

              Was going to copy off the currently wave file to get the script for it...and then have some one rerecord it and replace it.

                • Re: Main menu wav file
                  Employee

                  It can depend on if they are recorded under the admin identity and then what voice style is used, some of which changed in versions.  Try looking here:

                   

                  C:\Program Files (x86)\ADTRAN\NetVanta UC Server\Data\Users\00000000\Announcements\English (U.S.) Male\Shared

                   

                  The 00000000 corresponds to the admin profile.  Depending on your implementation you may need to hunt and peck in the subfolders under \Data\Users\00000000\Announcements.  If you don't have any luck finding it that way you can always try looking at the filename in the Play Announcement element within the service editor like the "PleaseEnterMailboxNu" shown in the screenshot of my last post and searching for that filename within windows.

                   

                  Thanks,

                  Matt

              • Re: Main menu wav file
                Employee

                I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you have any additional information on this that others may benefit from, please come back to this post to provide an update.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

                 

                Thanks,

                Matt

                • Re: Main menu wav file
                  buffit New Member

                  Matt,

                   

                  Thank you,,,,it worked like a charm.