Rayg75, you would need to do the following:
voice user <extension>
coverage external <external number>
num-rings <number of rings>
I put those commands in and did not get any errors but when I call the extension it only rings on the cell phone.
Ray, can you please reply with the "show run voice user" for that particular user? The complete command would be "show run voice user 1234" where 1234 is the extension.
Were you ever able to resolve this issue? If so, can you come back to this thread to post the solution so others can benefit from it, or provide an update? If you still need assistance, we would be happy to continue working with you, just let us know. We will need the information requested from the last reply to continue troubleshooting.
voice user 109
caller-id-override external-number 2565364232
coverage global go_to_voicemail
sip-authentication password "1234"
no voicemail new-user
voicemail auth-mode password
--MORE-- voicemail cos normal_voicemail
voicemail notify email attach-message pcm
voicemail password "1432"
voicemail notify schedule Sunday 12:00 am
notify email primary
Ray, when you use the "forward" option, it is going to immediately forward all calls for that user to the specified number. If your goal is to forward calls after a certain number of rings, you need to use the "coverage external" option instead.
I just applied the command I will have end user try it tomorrow.