1 Reply Latest reply on Oct 30, 2013 8:34 AM by markfreeman

    DID to dial by extension

    natem New Member

      Is it possible to have a DID go to the dial by extension menu? I would like to do this without a keypress by the caller.

      The only way I know how to get a caller into the dial by extension is by going through an auto attendant.

        • Re: DID to dial by extension
          markfreeman Employee

          Natem,

          Yeah from what I have tried, there is no way to do it without having the user to press a key. It would have to go to an Auto Attendant but you have to assign dial by name to a number.

           

          The only way I know how to do this is via the BCS product which adds UC functionality to the NV 7000 series which allows you to create a service and it can be accomplished that way.

           

          Sorry for any inconvenience.

           

          -Mark