6 Replies Latest reply on Jan 7, 2014 10:08 AM by noor

    1234 / 1238 streaming video

    jwink New Member

      1238Hello,

       

           I have a customer that is trying to get rid of their wireless devices that are sending video feeds to decoders for tv's. After placing all the decoders and the main tv router on the switch it will pass traffic for a few seconds and then stop passing nothing.  The switch is pretty much defualt, I'm sure that's the problem but what am I missing as I have never dealt with this before?  What needs done to the switch so it will pass the traffic for their tv's?.

       

           I'm sure this will be an easy one for someone.

       

           Thanks in advance!

           Jim

        • Re: 1234 / 1238 streaming video
          levi Employee

          jwink:

           

          Thank you for asking this question in the support community.  Is there any additional information you can provide about the application?  With the NV1238 connected to the decoders and main TV router, video traffic works fine, but then will stop passing after a few seconds?  How do you get the traffic to pass again?  Does non-video traffic work?  What firmware version is the NV1238 running?

           

          Please, answer these questions as best as you can, and also do not hesitate to reply to this post with any additional information or questions.  I will be happy to help in any way I can.

           

          Levi

            • Re: 1234 / 1238 streaming video
              jwink New Member

              Yes, the switch will pass the traffic to the decoders for a few seconds.  The way to get this traffic to pass again is to reboot the switch, then the same cycle of running for a few seconds and stopping.  Straight internet traffic for PC's passes fine.  It just seems to have an issue with multicast traffic. I will need to go site to check the firmware vs the switch is running. 

               

              Thanks very much for your response.

                • Re: 1234 / 1238 streaming video
                  levi Employee

                  jwink:

                   

                  Based on that information it's difficult to determine what is happening.  The first thing I suggest in a multicast environment is to enable IGMP snooping.  You can enable this with the global command ip igmp snooping.  Hopefully, the "main TV router" will manage the multicast IGMP messages, but enabling it on the switch should help.

                   

                  I hope that makes sense, but let me know what other questions you have.

                   

                  Levi

                    • Re: 1234 / 1238 streaming video
                      Employee

                      jwink - Do you need any further assistance regarding this issue?

                       

                      Thanks,

                      Noor

                        • Re: 1234 / 1238 streaming video
                          jwink New Member

                          No.    It has been resolved with a firmware upgrade.

                           

                          Thanks,

                          Jim Winkleblack

                          Sales Engineer  IV

                          Consolidated Communications

                           

                          Message was edited by: noor Removed contact info

                            • Re: 1234 / 1238 streaming video
                              Employee

                              jwink -

                              I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post to unmark it and select another in its place with the applicable buttons.  If you have any additional information on this that others may benefit from, please come back to this post to provide an update.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

                               

                              Thanks,

                              Noor