10 Replies Latest reply on Jun 6, 2017 6:00 AM by alanb

    Maximum number of status groups allowed on 7100

    3l3mn8r New Member

      Is there a maximum number of status groups that can be created on the 7100.  Customer is wanting to have a unique status group for each of their employees but I was thinking there is a limited number of groups that can be created and they have over 50 users. I searched but could not find the answer in the  documentation or forums.

        • Re: Maximum number of status groups allowed on 7100
          markfreeman Employee

          You can only assign one BLF to a phone. Polycom has a hard set limit of 32 users per phone. So even if you had 3 expansion modules for example to the 650/670  you can only monitor 32 users.

           

          From what I have heard they are increasing it to 132 users for the VVX phones with their expansion modules.

           

          -Mark

            • Re: Maximum number of status groups allowed on 7100
              3l3mn8r New Member

              Mark,  I want to create a separate status group for each phone.  Not asking how many BLF's to a phone or number of users per status group.  How many status groups can you create on the Netvanta 7100, is there a limit? 

                • Re: Maximum number of status groups allowed on 7100
                  markfreeman Employee

                  Doesn’t look like there is a hard limit, I just created 113 Status Groups in my 7100.

                   

                  -Mark

                  • Re: Maximum number of status groups allowed on 7100
                    markfreeman Employee

                    One other thing you need to check while adding all these and assigning them to phones is you need to monitor the amount of free RAM that is available. It all depends on what else you have configured on your box. There is no limit on how many you can create, just on how much free RAM you have available once you start applying them to phones.

                     

                    Here is how you monitor them, you will need to monitor the HeapFree number which is in bytes:

                     

                    NV7100#show memory heap

                    Memory Heap:

                      HeapFree:   35339248

                      HeapSize:   86690800

                     

                    -Mark

                    1 of 1 people found this helpful
                      • Re: Maximum number of status groups allowed on 7100
                        gouc Employee

                        I don't think there is a specfic guidance for this either, but then again I have not seen this as a common use case either. That said,  I will recommend starting small and perhaps enable 10 users at a time for unique Status groups, monitor it for a few days, and then come back and do the next ten.

                        • Re: Maximum number of status groups allowed on 7100
                          3l3mn8r New Member

                          Mark, here is my output, not really sure how to read this since there are 19 blocks.  I am about to begin the setup of the additional status groups so does it appear I have enough free at this point?

                           

                          UTChas7100#show memory heap
                          Memory Heap:
                             HeapFree: 10808304
                             HeapSize: 92867568

                          Block Managers:
                          Mgr      Size     Used     Free  Max-Used
                          0          16    79391    15387     94778
                          1          48    49467    19513     68980
                          2         112    10416     6013     16429
                          3         240     2181       71      2252
                          4         496     8170     1082      9252
                          5        1008     2783      338      3121
                          6        2032     1572       14      1586
                          7        4080      143       83       226
                          8        8176       71        8        79
                          9       16368      121       25       146
                          10      32752       21        5        26
                          11      65520        7        4        11
                          12     131056        6        0         6
                          13     262128       12        4        16
                          14     524272        1        4         5
                          15    1048560        0        2         2
                          16    2097136        0        2         2
                          17    4194288        0        1         1
                          18    8388592        0        0         0
                          19   16777200        0        0         0
                          UTChas7100#

                      • Re: Maximum number of status groups allowed on 7100
                        juad New Member

                        So, is it not possible to create 2 Status Groups each including 32 different extensions to be able to monitor more than 32 users?  I was just thinking of doing that.  Appreciate any input.

                        • Re: Maximum number of status groups allowed on 7100
                          alanb New Member

                          Mark, the 32 user per expansion module limit seems counter intuitive to the very existence of the device.  Is this only imposed when used on the Adtran 7100?  Why would Polycom even make a device that has more buttons than it can use?  And moreover, a device that can be daisy-chained 3 or 4 times when limited to 32.  Perhaps I'm misunderstanding?