1 Reply Latest reply on Nov 12, 2013 1:28 PM by james_ucs

    Print map of phone routing

    rayg75 New Member

      We have some calls that are being routed around to the wrong place.  I was wondering if there is way to print a report or map of how all the call routes are laid out.

        • Re: Print map of phone routing
          james_ucs Employee

          rayg75 wrote:

           

          We have some calls that are being routed around to the wrong place.  I was wondering if there is way to print a report or map of how all the call routes are laid out.

          There isn't a specific call route report, but you should be able to go to "Extensions List" under Voice -> Reports to check where specific numbers are routed.