2 Replies Latest reply on Mar 27, 2014 12:28 PM by swarmier

    FXS only dials 3 digits

    swarmier New Member

      Hello-

           I my FXS ports are both only dialing 3 digits without going to fast busy.  I set the FXS as an autodial to an external number and it went through no problem... Not sure what I am missing, here is the log from the call "debug voice verbose":

       

      23:54:40.583 PM.0:2 SendingDigits        Digit 9 processed

      23:54:40.583 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: received digit (9) event

      23:54:40.584 SA.106 Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(9) from PM

      23:54:40.584 SA.106 Ca:0 DigitGathering       Named-digit-timeout waiting 0 seconds for more digits

      23:54:40.584 SA.106 Ca:0 DigitGathering       State change      >> DigitGathering->DigitGathering (CAS_Active)

      23:54:40.585 SA.106 Ca:0 DigitGathering       sent: AcctPhoneMgr_cachg(CAS_Active) to PM

      23:54:40.585 PM.0:2 State change      >> SendingDigits->Call Pending

      23:54:40.585 SA.106 Ca:0 DigitGathering       sent: call to SB

      23:54:40.585 SA.106 Ca:0 DigitGathering       State change      >> DigitGathering->CallPending (CAS_Active)

      23:54:40.586 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: stopping

      23:54:40.586 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: TDM unmap

      23:54:40.586 RTP.CHANNEL fxs 0/2 - fxs 0/2 - Tone Detection: releasing RTP resource

      23:54:40.586 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: release

      23:54:40.587 SA.106 rcvd: AcctPhoneMgr_billingCode from PM

      23:54:40.587 SB.CALL 65 Idle                 Called the call routine with 419

       

      here is my sh run voice:

       

      Building configuration...

      !

      !

      voice feature-mode local

      voice transfer-mode local

      voice forward-mode local

      voice conferencing-mode local

      !

      voice spre-mode local

      !

      voice dial-plan 0 long-distance NXX-NXX-XXXX

      voice dial-plan 1 extensions MXX

      voice dial-plan 2 long-distance 1-NXX-NXX-XXXX

      !

      !

      voice codec-list Basic

        default

        codec g722

        codec g711ulaw

        codec g711alaw

        codec g729

      !

      !

      !

      voice trunk T01 type sip

        sip-server primary sip27.vitelity.net

        registrar primary sip27.vitelity.net

        outbound-proxy primary sip27.vitelity.net

        domain "sip27.vitelity.net"

        max-number-calls 4

       

      !

      !

      voice grouped-trunk HOME-TRUNKS

        trunk T01

        accept NXX-NXX-XXXX cost 0

        accept 1-NXX-NXX-XXXX cost 0

        accept 1-800-NXX-XXXX cost 0

        accept 1-888-NXX-XXXX cost 0

        accept 1-877-NXX-XXXX cost 0

        accept 1-866-NXX-XXXX cost 0

        accept 1-855-NXX-XXXX cost 0

        accept 411 cost 0

        accept 611 cost 0

        accept 911 cost 0

        accept 82111 cost 0

        accept 86 cost 0

        reject NXX-976-XXXX

        reject 1-900-NXX-XXXX

        reject 1-976-NXX-XXXX

      !

      !

      voice user 106

        connect fxs 0/2

        first-name "Cordless"

        last-name "Cordless"

        sip-identity FXS-VITELITY T01

        codec-list Basic

      !

      end

        • Re: FXS only dials 3 digits
          jayh Hall_of_Fame

          You have a dial-plan conflict.  This entry in the dial-plan:

           

          voice dial-plan 1 extensions MXX


          is causing the unit to process the call as soon as 1XX through 8XX are detected.

           

          Try adding:

           

          voice timeouts named-digit-timeout ext-3-sec 3


          then change the extensions dialplan to:

           

          voice dial-plan 1 extensions MXX ext-3-sec


          This will allow three seconds after the three-digits before completing a call to an extension in order to allow the user to continue dialing if dialing a PSTN number and not an extension.