4 Replies Latest reply on May 15, 2014 9:21 AM by x5asissell

    Adtran sending 404s on inbound sip calls

    x5asissell New Member

      When placing inbound SIP calls to the Adtran 908e, the unit returns a "404 Not Found " message. The results debugging shows "Request URI indicates a local address, but could not match INVITE to an available trunk". All of the necessary trunks have been configured and appear up. Can you tell  by included config and debug results what might be causing this?

       

      X5-OCP-CORP-01#debug sip cldu

      X5-OCP-CORP-01#

      09:39:47.969 SIP.CLDU Cldu::CallLegCreatedEv: Incoming CallLeg created from 3609102933@199.242.56.9:5060 to 5038931396@67.23.197.62:5060                                    

      09:39:47.970 SIP.CLDU Searching for a matching trunk account by P-Asserted-Idenity (199.242.56.9:5060 - UDP)

      09:39:47.971 SIP.CLDU Searching for a matching trunk account by Via (199.242.56.9:5060 - UDP)

      09:39:47.971 SIP.CLDU Searching for a matching trunk account by Via (10.0.1.10:5060 - UDP)

      09:39:47.972 SIP.CLDU Searching for a matching trunk account by From (199.242.56.9:5060 - UDP)

      09:39:47.972 SIP.CLDU Searching for a matching trunk account by To (67.23.197.62:5060 - UDP)

      09:39:47.973 SIP.CLDU Searching for a matching trunk account by Contact (199.242.56.9:5060 - UDP)

      09:39:47.974 SIP.CLDU Searching for a matching trunk account by Source IP (199.242.56.9:5060 - UDP)

      09:39:47.974 SIP.CLDU Request URI indicates a local address, but could not match INVITE to an available trunk

      09:39:47.974 SIP.CLDU Default trunk is not enabled or does not exist.

      09:39:47.975 SIP.CLDU Incoming message received from 199.242.56.9:5060 via UDP

      09:39:47.975 SIP.CLDU Cldu::CallLegStateChangedEv: (0x49fd3a0)->Offering

      09:39:47.976 SIP.CLDU Cldu::CallLegStateChangedEv: (0x49fd3a0)->Disconnected

      09:39:47.995 SIP.CLDU Incoming message received from 199.242.56.9:5060 via UDP

      09:39:47.995 SIP.CLDU Cldu::CallLegStateChangedEv: (0x49fd3a0)->Terminated

      X5-OCP-CORP-01#

      X5-OCP-CORP-01#

      X5-OCP-CORP-01#

      X5-OCP-CORP-01#

      X5-OCP-CORP-01#debug sip stack message

      X5-OCP-CORP-01#

      09:41:04.006 SIP.STACK MSG     Rx: UDP src=199.242.56.9:5060 dst=67.23.197.62:5060

      09:41:04.006 SIP.STACK MSG         INVITE sip:5038931396@67.23.197.62:5060;transport=udp SIP/2.0

      09:41:04.007 SIP.STACK MSG         Via: SIP/2.0/UDP 199.242.56.9:5060;branch=z9hG4bKihrgs43010j1fhndg3o0.1

      09:41:04.007 SIP.STACK MSG         Via: SIP/2.0/UDP 10.0.1.10:5060;received=10.0.1.10;branch=z9hG4bK-3db2e6b2de0839fdca95e07421bf89db1-10.0.1.10-1;rport=5060

      09:41:04.007 SIP.STACK MSG         Allow-Events: message-summary, refer, dialog, line-seize, presence, call-info, as-feature-event

      09:41:04.007 SIP.STACK MSG         Max-Forwards: 69

      09:41:04.007 SIP.STACK MSG         Call-ID: 7350F78D@10.0.1.10

      09:41:04.007 SIP.STACK MSG         From: "WIRELESS CALLER" <sip:3609102933@199.242.56.9:5060>;tag=10.0.1.10+1+684201+4fa2aa39;isup-oli=62

      09:41:04.008 SIP.STACK MSG         To: <sip:5038931396@67.23.197.62>

      09:41:04.008 SIP.STACK MSG         CSeq: 776261152 INVITE

      09:41:04.008 SIP.STACK MSG         Expires: 180

      09:41:04.008 SIP.STACK MSG         Organization: MetaSwitch

      09:41:04.008 SIP.STACK MSG         Supported: resource-priority, 100rel

      09:41:04.008 SIP.STACK MSG         Content-Length: 193

      09:41:04.009 SIP.STACK MSG         Content-Type: application/sdp

      09:41:04.009 SIP.STACK MSG         Contact: "WIRELESS CALLER" <sip:3609102933@199.242.56.9:5060;transport=udp>;isup-oli=62

      09:41:04.009 SIP.STACK MSG         Alert-Info: <http://www.notused.com>;info=alert-internal

      09:41:04.009 SIP.STACK MSG         P-Asserted-Identity: "WIRELESS CALLER" <sip:3609102933@199.242.56.9:5060>

      09:41:04.009 SIP.STACK MSG

      09:41:04.009 SIP.STACK MSG         v=0

      09:41:04.010 SIP.STACK MSG         o=- 1974892302 1974892302 IN IP4 199.242.56.9

      09:41:04.010 SIP.STACK MSG         s=-

      09:41:04.010 SIP.STACK MSG         c=IN IP4 199.242.56.9

      09:41:04.010 SIP.STACK MSG         t=0 0

      09:41:04.010 SIP.STACK MSG         m=audio 18546 RTP/AVP 18 0 101

      09:41:04.010 SIP.STACK MSG         a=rtpmap:101 telephone-event/8000

      09:41:04.011 SIP.STACK MSG         a=ptime:20

      09:41:04.011 SIP.STACK MSG         a=silenceSupp:off - - - -

      09:41:04.011 SIP.STACK MSG

      09:41:04.014 SIP.CLDU Cldu::CallLegCreatedEv: Incoming CallLeg created from 3609102933@199.242.56.9:5060 to 5038931396@67.23.197.62:5060

      09:41:04.015 SIP.CLDU Searching for a matching trunk account by P-Asserted-Idenity (199.242.56.9:5060 - UDP)

      09:41:04.015 SIP.CLDU Searching for a matching trunk account by Via (199.242.56.9:5060 - UDP)

      09:41:04.016 SIP.CLDU Searching for a matching trunk account by Via (10.0.1.10:5060 - UDP)

      09:41:04.016 SIP.CLDU Searching for a matching trunk account by From (199.242.56.9:5060 - UDP)

      09:41:04.017 SIP.CLDU Searching for a matching trunk account by To (67.23.197.62:5060 - UDP)

      09:41:04.018 SIP.CLDU Searching for a matching trunk account by Contact (199.242.56.9:5060 - UDP)

      09:41:04.018 SIP.CLDU Searching for a matching trunk account by Source IP (199.242.56.9:5060 - UDP)

      09:41:04.019 SIP.CLDU Request URI indicates a local address, but could not match INVITE to an available trunk

      09:41:04.019 SIP.CLDU Default trunk is not enabled or does not exist.

      09:41:04.019 SIP.CLDU Incoming message received from 199.242.56.9:5060 via UDP

      09:41:04.019 SIP.CLDU Cldu::CallLegStateChangedEv: (0x49fd5c8)->Offering

      09:41:04.021 SIP.STACK MSG     Tx: UDP src=67.23.197.62:5060 dst=199.242.56.9:5060

      09:41:04.021 SIP.STACK MSG         SIP/2.0 404 Not Found

      09:41:04.021 SIP.STACK MSG         From: "WIRELESS CALLER"<sip:3609102933@199.242.56.9:5060>;tag=10.0.1.10+1+684201+4fa2aa39;isup-oli=62

      09:41:04.021 SIP.STACK MSG         To: <sip:5038931396@67.23.197.62>;tag=49ad070-7f000001-13c4-79a-25b9b8c1-79a

      09:41:04.021 SIP.STACK MSG         Call-ID: 7350F78D@10.0.1.10

      09:41:04.021 SIP.STACK MSG         CSeq: 776261152 INVITE

      09:41:04.022 SIP.STACK MSG         Via: SIP/2.0/UDP 199.242.56.9:5060;branch=z9hG4bKihrgs43010j1fhndg3o0.1

      09:41:04.022 SIP.STACK MSG         Via: SIP/2.0/UDP 10.0.1.10:5060;received=10.0.1.10;rport=5060;branch=z9hG4bK-3db2e6b2de0839fdca95e07421bf89db1-10.0.1.10-1

      09:41:04.022 SIP.STACK MSG         Supported: 100rel,replaces

      09:41:04.022 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

      09:41:04.022 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_908e_2nd_Gen/R10.9.1.E

      09:41:04.023 SIP.STACK MSG         Content-Length: 0

      09:41:04.023 SIP.STACK MSG

      09:41:04.023 SIP.CLDU Cldu::CallLegStateChangedEv: (0x49fd5c8)->Disconnected

      09:41:04.038 SIP.STACK MSG     Rx: UDP src=199.242.56.9:5060 dst=67.23.197.62:5060

      09:41:04.038 SIP.STACK MSG         ACK sip:5038931396@67.23.197.62:5060;transport=udp SIP/2.0

      09:41:04.038 SIP.STACK MSG         Via: SIP/2.0/UDP 199.242.56.9:5060;branch=z9hG4bKihrgs43010j1fhndg3o0.1

      09:41:04.038 SIP.STACK MSG         CSeq: 776261152 ACK

      09:41:04.039 SIP.STACK MSG         Max-Forwards: 69

      09:41:04.039 SIP.STACK MSG         Call-ID: 7350F78D@10.0.1.10

      09:41:04.039 SIP.STACK MSG         From: "WIRELESS CALLER" <sip:3609102933@199.242.56.9:5060>;tag=10.0.1.10+1+684201+4fa2aa39;isup-oli=62

      09:41:04.039 SIP.STACK MSG         To: <sip:5038931396@67.23.197.62>;tag=49ad070-7f000001-13c4-79a-25b9b8c1-79a

      09:41:04.039 SIP.STACK MSG         Content-Length: 0

      09:41:04.040 SIP.STACK MSG

      09:41:04.041 SIP.CLDU Incoming message received from 199.242.56.9:5060 via UDP

      09:41:04.041 SIP.CLDU Cldu::CallLegStateChangedEv: (0x49fd5c8)->Terminated

      X5-OCP-CORP-01#

      X5-OCP-CORP-01#

      X5-OCP-CORP-01#unbeg all

       

      config t

      !

      hostname "X5-OCP-CORP-01"

      enable password ########

      !

      clock timezone -8

      !

      ip subnet-zero

      ip classless

      ip routing

      ipv6 unicast-routing

      !

      domain-proxy

      name-server 199.242.58.130 199.242.58.131

      !

      no auto-config

      no auto-config authname #########

      !

      event-history on

      no logging forwarding

      no logging email

      !

      service password-encryption

      !

      username "########" password ########

      !

      no ip firewall alg msn

      no ip firewall alg mszone

      no ip firewall alg h323

      !

      ip sip qos dscp 24

      no dot11ap access-point-control

      !

      interface eth 0/1

        description Network Access Interface

        ip address 67.23.197.62 255.255.255.224

        media-gateway ip primary

        speed 100

        full-duplex

        no awcp

        no shutdown

      exit

      interface eth 0/2

        description Customer LAN

        shutdown

      exit

      interface t1 0/1

        shutdown

      exit

      interface t1 0/2

        shutdown

      exit

      interface t1 0/3

        description First PRI to Customer

        fdl none

        tdm-group 1 timeslots 1-24 speed 64

        no shutdown

      exit

      interface t1 0/4

        shutdown

      exit

      interface pri 1

        isdn name-delivery setup

        connect t1 0/3 tdm-group 1

        digits-transferred all

        no shutdown

      exit

      interface pri 2

        shutdown

      exit

      interface fxs 0/1

        shutdown

      interface fxs 0/2

        shutdown

      interface fxs 0/3

        shutdown

      interface fxs 0/4

        shutdown

      interface fxs 0/5

        shutdown

      interface fxs 0/6

        shutdown

      interface fxs 0/7

        shutdown

      interface fxs 0/8

        shutdown

      exit

      isdn-group 1

        connect pri 1

      exit

      isdn-number-template 1 prefix 011 international X$

      !

      timing-source t1 0/3

      !

      timing-source t1 0/4 secondary

      !

      ip access-list standard PRIMARY_ACL_IN

        permit 65.249.42.0 0.0.0.255

        permit 199.242.56.0 0.0.0.255

        permit 199.242.61.0 0.0.0.255

      exit

      ip access-list extended MAIN_ACL_IN

        permit ip 199.242.56.0 0.0.0.255 any log

        permit ip 65.249.42.0 0.0.0.255 any log

        permit ip 199.242.61.0 0.0.0.255 any log

        deny   ip any any

      exit

      !

      ip route 0.0.0.0 0.0.0.0 67.23.197.33

      !

      no tftp server

      no tftp server overwrite

      no http server

      http session-limit 5

      http secure-server

      snmp agent

      no ip ftp server

      no ip scp server

      no ip sntp server

      !

      no sip tcp

      !

      snmp-server enable traps

      snmp-server community X54LYFE RO

      snmp-server host 199.242.58.230 traps version 2c X54LYFE

      !

      voice feature-mode network

      voice forward-mode network

      !

      voice dial-plan 1 local NXX-NXX-XXXX

      !

      voice codec-list PRI-Trunk

        codec g729

        codec g711ulaw

      exit

      voice trunk-list SIP

        trunk T01

      exit

      voice trunk T01 type sip

        sip-server primary accesspbx2.x5sip.com

        dial-string source to

        codec-list PRI-Trunk both

        grammar from host local

        grammar p-asserted-identity host local

        authentication username 5032811191 password ########

        default-ring-cadence external

      exit

      voice trunk T03 type isdn

        resource-selection circular descending

        connect isdn-group 1

        early-cut-through

        modem-passthrough

        t38

        rtp delay-mode adaptive

        codec-list PRI-Trunk

      exit

      voice grouped-trunk PRI

        description "X5 MetaSwitch SIP"

        resource-selection circular

        trunk T03

        trunk T01

        accept $ cost 0

        reject NXX-976-XXXX

        reject 1-900-NXX-XXXX

        reject 1-976-NXX-XXXX

        permit list SIP

        !deny all other trunks

        !deny all other ani

      exit

      voice grouped-trunk SIP

        description "X5 Metaswitch SIP"

        trunk T01

        accept $ cost 0

      exit

      http ip secure-access-class PRIMARY_ACL_IN in

      line con 0

        login

        password ########

      exit

      line telnet 0 4

        login

        shutdown

      exit

      line ssh 0 4

        login local-userlist

        no shutdown

        access-class PRIMARY_ACL_IN in

      sntp server 3.pool.ntp.org

      exit

      exit

        • Re: Adtran sending 404s on inbound sip calls
          x5asissell New Member

          Here is the show ver info:

           

          X5-OCP-CORP-01#show ver

          ADTRAN, Inc. OS version R10.9.1.E

            Mainline Version: ENM.13.100

            P4 Changelist: 102711

            Checksum: A4106ABB

            Built on: Thu Oct 10 19:59:42 2013

            Upgrade key: 7884d4ed04773f335c101d3f5ff1d30c

          Boot ROM version 14.05.00.SA

            Checksum: F343

            Built on: Thu Jun 21 13:58:08 2007

          Copyright (c) 1999-2013, ADTRAN, Inc.

          Platform: Total Access 908e (2nd Gen), part number 4242908L1

          Serial number CFG0815853

          Flash: 33554432 bytes  DRAM: 134217727 bytes

           

           

          X5-OCP-CORP-01 uptime is 0 days, 0 hours, 44 minutes, 0 seconds

           

           

          slot 0, DSP 1

            DSP software version: G2.R10.8.M.4b

            DSP hardware version: Freescale MSC7119

            Total channels: 30

           

           

          slot 0, DSP 2

            DSP software version: G2.R10.8.M.4b

            DSP hardware version: Freescale MSC7119

            Total channels: 30

           

           

          System returned to ROM by Warm Start

          Current system image file is "T900E2A-R10-9-1-E.biz"

          Boot system image file is "T900E2A-R10-9-1-E.biz"

          Primary system configuration file is "startup-config"

          • Re: Adtran sending 404s on inbound sip calls
            david Employee

            X5asissell,

             

            Thanks for posting!  I would consider upgrading to R10.9.3, or R10.9.4 when it becomes available, as that is our recommended firmware version within that line.  Also, "trunk T01" likely should not be configured under "voice grouped-trunk PRI", particularly with resource selection set to circular.  I would then verify that the D channel is up in the channel status in the output of "show int pri 1".  If none of those items fix or identify the issue, we will likely need to get the following debug commands for a test call, all run at the same time in the same log file.

             

            debug sip stack message

            debug sip cldu

            debug voice verbose

            debug isdn L2-formatted


            Thanks,

            David

             

            1 of 1 people found this helpful
            • Re: Adtran sending 404s on inbound sip calls
              jayh Hall_of_Fame

              Pull the SIP trunk out of the voice grouped-trunk PRI grouping.  And I'd change its description to be more clear

               

               

              voice grouped-trunk PRI

                description "X5 MetaSwitch SIP" ! <-- Change to description "PRI to PBX"

              resource-selection circular

                trunk T03

                trunk T01! <- "no" this out.  no trunk T01

               

                !Also get rid of SABR, you don't need it here.

                no permit list SIP


               

              1 of 1 people found this helpful
              • Re: Adtran sending 404s on inbound sip calls
                x5asissell New Member

                Found the issue outside of the device. Your responses were helpful in troubleshooting the issue. Thanks.