3 Replies Latest reply on Jul 10, 2014 1:07 PM by noor

    SIP ALG?

    vmaxdawg05 Past_Featured_Member

      I installed my first NetVanta 4660 as an edge router/firewall.  After installing the router, users complain that their calls are being dropped.  They were working fine with a Netgear router before that .  They have Cisco IP phones and are using Vonage as their hosted provider.  I usually turn off SIP ALG on the firewall when the site has hosted VoIP systems.  That option is completely missing from the AOS on the NetVanta 4660.  The unit is running firmware R10-11-0-E.

       

      Any assistance on this would be greatly appreciated.  I put a call in to Adtran support a couple of hours ago.  Still waiting...

        • Re: SIP ALG?
          dave1942 New Member

          I'm uncertain about the 4660's, but on the NetVanta 4305's the command to disable SIP ALG is "no ip firewall alg sip".

            • Re: SIP ALG?
              vmaxdawg05 Past_Featured_Member

              Right.  Not an option on the 4660.  Thanks

                • Re: SIP ALG?
                  Employee

                  vmaxdawg05 -

                  I went ahead and flagged this post as "Assumed Answered". If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons. This will make them visible and help other members of the community find solutions more easily. If you have any additional information on this that others may benefit from, please come back to this post to provide an update. If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

                   

                  Thanks,

                  Noor