3 Replies Latest reply on Oct 6, 2014 9:05 AM by david

    SIP fail to analog   -  HA mode

    jwink New Member

      Hello all, I have a two part question on the 6355

       

      Scenario 1 is:  I have SIP phones hanging off the 6355 in a hosted situation and I want my SIP trunks to fail to an analog port for 911 and am having trouble in certain cases.  I need to understand what triggers the failover and why and how it works.

       

       

      Scenario 2 is:  I  want to be able to run this (the 6355) in high availability mode with another unit.   Does someone have a sample config with some explanation?

       

      This has proven to be one of the best resources and I appreciate the assistance.

       

       

      Thanks,

       

      Jim

        • Re: SIP fail to analog   -  HA mode
          david Employee

          Jim,

           

          Thanks for posting!  The SIP proxy fail-over or "survivability" feature is triggered by the unit seeing three SIP Invites with no response.  When no response is seen from the SIP server, the unit looks for locally configured trunks to which the call can be routed.  For 911 calls, we sometimes use the following command to make sure that calls are routed by the local switchboard immediately, without being sent out to the SIP server.

           

          sip proxy emergency-call-routing accept 911

           

          This would be used when a local TDM trunk should be used for the call.  You may also want to read about the SIP Proxy Monitor feature in the following linked guide, Configuring SIP Proxy in AOS.  It works only in Stateful mode, but uses a SIP Options message to determine if the a primary SIP server is unreachable and a backup SIP server should be used.

           

          Regarding your question about "high availability", this means different things to different people.  What protocols are you hoping to implement?  We would likely need to see a network diagram to see exactly what types of scenarios you are trying to mitigate.  We do have a guide which goes over VRRP, Configuring IPv4 VRRPv2 in AOS,however this might not be the best solution in this case, since the switch and router are built together.  Failover based on default router failure is likely to require switching phones to a new router/switch.  This might be something best discussed over the phone, so feel free to call Technical Support at 888-423-8726 to open up a support ticket.


          Thanks!

          David


            • Re: SIP fail to analog   -  HA mode
              jwink New Member

              David,

               

              Thanks so much.   That was very helpful.   The instance I am  using HA is

              with 908e's now.  But it's good to know the 6355 will do that too, same OS

              anyway.  We're really just using those as a gateway device and have been

              replaced with the 908s.  I'll take the 911 command below to our lab for

              testing.

               

              Best regards,

               

               

              Jim Winkleblack

              Sales Engineer  IV

              Consolidated Communications

              217-258-2928 Ofc

              217-254-5330 Cell

              Jim.Winkleblack@consolidated.com

                • Re: SIP fail to analog   -  HA mode
                  david Employee

                  Jim,

                   

                  I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

                   

                  Thanks,

                  David