4 Replies Latest reply on Oct 6, 2014 9:06 AM by david

    Block outbound callerid 6310

    eam9879 New Member

      Hi

       

      I am looking to block caller-id for outbound calls from caller-id 5XXX

      calls come in via sip trunk and outbound via isdn Pra.

      NV6310

      ADTRAN, Inc. OS version R10.11.0.E

       

      Any help much appreciated

        • Re: Block outbound callerid 6310
          david Employee

          Eamon,

           

          Thanks for posting!  The Caller ID will only be blocked if we receive, within the SIP Invite, an RFC3323 From header similar to what is shown below.

          From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=1928301774

           

          This would result in "Presentation Restricted" on the ISDN side of the call.  You may want to first see if the device sending the SIP Invite to the ADTRAN unit can send this From header format.  If not, you could consider writing a header manipulation rule (HMR) within the ADTRAN unit's configuration.  Instructions for this feature are included in Manipulating SIP Headers and Messages in AOS.  ADTRAN Technical Support does offer a paid service to assist with HMR configuration, in case you decide to go that route.


          Thanks!

          David


            • Re: Block outbound callerid 6310
              eam9879 New Member

              Hi David

               

              Thanks for coming back to me, The inbound sip call is from another 6310 . The setup is site "A", has a 6310 connected to ISDN pra, sip trunk to lync server, sip trunk to adtran site B. Site "B"  ISDN pra and sip trunk to site "A", call flow is A->B,I had tried the HRM but could not get it working.

               

              Thanks.

               

              Eamon

                • Re: Block outbound callerid 6310
                  david Employee

                  Eamon,

                   

                  I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

                   

                  Thanks,

                  David


                • Re: Block outbound callerid 6310
                  david Employee

                  Eamon,

                   

                  Generally speaking, the unit itself should not be making the decision, or configured for, blocking caller ID.  For any given ADTRAN IP Business Gateway, there is an originating trunk or port where we need to get an indication that the call is anonymous, presentation restricted, etc.

                   

                  Thanks!

                  David