1 Reply Latest reply on Jul 14, 2014 10:54 AM by daniel.blackmon

    Packet Loss in BSAP 1920 !!!

    kytn New Member

      I installed 6 BSAP 1920 for my warehouse, i used handheld ( Honeywell) ping to my vWLAN, have a lot packet loss and delay very high, avg >150ms.

      Ver of vWLAN : vWLAN V2.4.0

      Ver of BSAP : 6.8.0-9

      Because have a lot packet loss, so that my application for Handheld could not use smoothly.

      Please help.

      Thanks all

        • Re: Packet Loss in BSAP 1920 !!!
          daniel.blackmon Employee

          There is likely a lot more to this equation. Pings are low priority and subject being dropped before other traffic. How high up are the APs mounted, and how are they mounted? Are you stationary when you test or do you roam? Have you performed a wireless site survey to ensure the channel/power settings are good? Have you tested with a more fully functioning device (ie. a laptop)? Have you spoke to Honeywell about their best practices?

           

          The last point is very important. A number of handle scanners have been problematic until the vendor of the scanner was engaged to suggest the best settings for the devices. For example, roaming aggressiveness has been a main culprit in poor performance.