6 Replies Latest reply on Oct 22, 2014 9:35 AM by kcaneva

    Netvanta 7100 External MOH Not Working

    kcaneva New Member


      External MOH is no longer working. Audio source input is great audio quality when listening on a pair of headphones. CLI #voice music-on-hold mode is set to External. We switched to Internal mode, converted audio files, and uploaded to the 7100. However, the audio quality is not nearly as clear as that which is coming from the player.

      Suggestions are much appreciated.

      Thanks...