4 Replies Latest reply on Mar 26, 2015 10:09 AM by cvandemheen

    Issue when I reboot the PRI Dialogic Card - No channel available - 908e

    cvandemheen New Member

      sipgw#sh run

      Building configuration...

      !

      !

      ! ADTRAN, Inc. OS version A4.11.00.E

      ! Boot ROM version 14.04.00

      ! Platform: Total Access 908 (2nd Gen), part number 4212908L1

      ! Serial number XXXXXXXXX

      !

      !

      hostname "sipgw"

      enable password encrypted XXXXXXXXXXX

      !

      !

      ip subnet-zero

      ip classless

      ip routing

      !

      !

      ip domain-name "s2s.int"

      ip domain-proxy

      !

      !

      no auto-config

      !

      event-history on

      no logging forwarding

      logging facility local0

      no logging email

      !

      service password-encryption

      !

      username XXXXXXXXXXXXX

      !

      !

      no ip firewall alg msn

      no ip firewall alg mszone

      no ip firewall alg h323

      !

      !

      !

      !

      !

      no dot11ap access-point-control

      !

      !

      !

      !

      !

      ip dhcp-server pool "Private"

        network 10.10.10.0 255.255.255.0

        netbios-node-type h-node

        default-router 10.10.10.1

      !

      !

      !

      !

      !

      !

      !

      !

      !

      interface eth 0/1

        encapsulation 802.1q

        no shutdown

      !

      interface eth 0/1.41

        vlan-id 41

        ip address dhcp

        media-gateway ip primary

        no shutdown

      !

      !

      !

      interface t1 0/1

        lbo short 1

        tdm-group 1 timeslots 1-24 speed 64

        shutdown

      !

      interface t1 0/2

        lbo short 1

        tdm-group 1 timeslots 1-24 speed 64

        no shutdown

      !

      !

      interface pri 1

        isdn name-delivery display

        connect t1 0/2 tdm-group 1

        role network b-channel-restarts disable

        no shutdown

      !

      !

      interface fxs 0/1

        no shutdown

      !

      interface fxs 0/2

        no shutdown

      !

      interface fxs 0/3

        no shutdown

      !

      interface fxs 0/4

        no shutdown

      !

      interface fxs 0/5

        no shutdown

      !

      interface fxs 0/6

        no shutdown

      !

      interface fxs 0/7

        no shutdown

      !

      interface fxs 0/8

        no shutdown

      !

      !

      isdn-group 1

        connect pri 1

      !

      !

      !

      !

      timing-source t1 0/2

      !

      !

      !

      !

      !

      !

      !

      no ip tftp server

      no ip tftp server overwrite

      no ip http server

      no ip http secure-server

      no ip snmp agent

      no ip ftp server

      no ip scp server

      no ip sntp server

      !

      !

      !

      !

      !

      !

      ip sip

      ip sip udp 5060

      no ip sip tcp

      !

      !

      !

      voice feature-mode network

      voice forward-mode network

      !

      !

      !

      !

      !

      !

      !

      voice dial-plan 1 user1 XXXXXXXXXX

      !

      !

      !

      !

      voice codec-list s2s

        codec g729

      !

      !

      !

      voice trunk T01 type sip

        description "Starbox"

        sip-server primary 10.41.22.99

        authentication username "XXXXX" password encrypted XXXXXX

        register starsip_15292 auth-name "XXXXX" password encrypted XXXXXX

        codec-group s2s

      !

      voice trunk T02 type isdn

        description "PRI"

        resource-selection linear descending

        connect isdn-group 1

        rtp delay-mode adaptive

        codec-group s2s

      !

      !

      voice grouped-trunk SIP

        trunk T01

        accept $ cost 0

      !

      !

      voice grouped-trunk PRI

        trunk T02

        accept $ cost 0

      !

      !

      !

      !

      !

      !

      !

      !

      !

      ip sip authenticate

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      no ip sip grammar supported 100rel

      !

      !

      !

      ip rtp udp 49152

      !

      ip sdp grammar hold rfc3264

      !

      !

      line con 0

        no login

      !

      line telnet 0 4

        no login

        password encrypted

        shutdown

      line ssh 0 4

        login local-userlist

        no shutdown

      !

      !

      !

      !

      !

      end

       

       

       

       

       

       

       

      Now this scenario works with the Dialogic Card that we have, but whenever we reboot the Dialogic, we get these issues when calling in:

       

       

      1970.01.03 01:18:35 TM.T02 23 IsdnTmStateOutboundDeliver - rcvd unexpected CallRelease

      1970.01.03 01:18:35 TM.T02 23 IsdnTmStateIdling - clear trunk appearance

      1970.01.03 01:18:35 TM.T02 23 IsdnTmStateIdle::ClearCall - unexpected

       

      11:10:15.134 ISDN.RES_MGR Reserving an outbound channel.

      11:10:15.135 ISDN.RES_MGR ISDN Channel reserved.

      11:10:15.136 ISDN.CC_MSG PRI  1  Host>>CC: 00 802d SETUP_REQ

      11:10:15.136 ISDN.CC_IE  PRI  1     ie: 00 04 0A 80 80 80 90 00 00 00 00 00 82

      11:10:15.136 ISDN.CC_IE  PRI  1     ie: 00 6C 0F 80 80 80 80 31 34 30 32 33 30 35 37 34 37 35

      11:10:15.136 ISDN.CC_IE  PRI  1     ie: 00 70 0C 80 80 37 37 30 37 36 39 31 30 38 39

      11:10:15.137 ISDN.CC_IE  PRI  1    Qie: 28 0F 43 65 6C 6C 20 50 68 6F 6E 65 20 20 20 4E 45

      11:10:15.137 ISDN.CC_MSG PRI  1  CC>>Host: 02 802d CLEAR_IND

      11:10:15.137 ISDN.CC_IE  PRI  1     ie: 00 08 04 00 00 00 A2

      11:10:15.138 ISDN.CC_MSG PRI  1  Host>>CC: 02 802d CLEAR_RESP

      11:10:15.138 ISDN.CC_IE  PRI  1     ie: 00 08 04 00 00 00 A2

      11:10:15.138 ISDN.EP     PRI  1  Call not accepted to 'removed fir security': No channel available

      11:10:15.139 ISDN.RES_MGR Releasing outbound channel, called number removed for security.

       

      And to fix this, all I have to do is:

       

       

      sipgw#config t

      sipgw(config)#int pri 1

       

      Configuring Existing PRI interface "1".

       

      sipgw(config-pri 1)#role user

      Warning: Any calls that may have been active have been dropped!

      sipgw(config-pri 1)#

      1970.01.03 01:30:57 ISDN.EP     PRI  1  D channel is DOWN

      1970.01.03 01:30:57 INTERFACE_STATUS.pri 1 changed state to down

      sipgw(config-pri 1)#

       

      sipgw(config-pri 1)#role network

      Warning: Any calls that may have been active have been dropped!

      sipgw(config-pri 1)#

      1970.01.03 01:31:04 ISDN.EP     PRI  1  D channel is UP

      1970.01.03 01:31:04 INTERFACE_STATUS.pri 1 changed state to up

       

       

       

       

       

       

      The problem here, is that I should not have to change roles to get the PRI connected. Is there possibly an issue with the Timing? I have a Dialogic Card that has it set to clock from NETREF 1, which was working just fine on the X0 line that was coming in prior to moving to the adtran.

       

       

       

       

      I've been flipping settings on both devices, and have not been able to find a resolution. I can get information on the Dialogic if needed, but it is at a remote site, and will need to get a set of eyes on it.

        • Re: Issue when I reboot the PRI Dialogic Card - No channel available - 908e
          cvandemheen New Member

          bump

           

          Any ideas? Scratching my head trying to figure out why I need to drop the interface for it to come back.

           

          Rebooting AdTran does not fix the issue, I need to actually change settings on the int before the calls will hand off again.

          • Re: Issue when I reboot the PRI Dialogic Card - No channel available - 908e
            jayh Hall_of_Fame

            You might try turning on B-channel restarts on the PRI of the TA900. This periodically sends a restart message on all channels that the Adtran shows as idle to re-sync status with the remote end. This should cause the Dialogic board to flag the channels as idle.

              • Re: Issue when I reboot the PRI Dialogic Card - No channel available - 908e
                cvandemheen New Member

                B channels are still saying they are unallocated. How long should I have to wait for the 'periodic' resets? I changed this over, and I have waited over an hour and still no change.

                 

                config t

                int pri 1

                role user

                (all channels are dropped and int t1 0/2 and pri 1 both show as down)

                role network

                (all channels are dropped and int t1 0/2 and pri 1 both show as up)

                 

                all channels are now inactive, where they were listed as unallocated.

                 

                before

                 

                 

                sipgw>show int pri 1

                pri 1 is UP

                  Switch protocol:  National ISDN 2

                  Signaling role:  network (NT) b-channel-restarts enabled

                  Ringing signal:  calling TE provides audible ringing

                  Calling-party override:  disabled

                  Calling-party presentation:  allowed

                  Calling-party number:  (no number configured)

                  digits transferred all

                  ISDN name-delivery:  via Setup msg / Display IE

                  progress indicator #8 in alerting message:  enabled

                  progress indicator #2 in connect message:  disabled

                  progress indicator #1 in setup message:  disabled

                  progress indicator #3 in setup message:  disabled

                  progress indicator location:  public

                  resource-selection: linear ascending

                  TBCT:  disabled

                  area code:

                  Transmission of redirecting numbers is enabled

                  Redirecting numbers: sent as received

                  Connected interface: t1 0/2 tdm-group 1

                  Channel status 123456789012345678901234

                                 -----------------------D

                    Legend: - = Unallocated        . = Inactive

                            A = Active B channel   B = Backup D channel

                            D = Active D channel   M = Maintenance

                            R = Restart

                    449 packets input, 2369 bytes, 0 no buffer

                    0 runts, 1 giants, 0 throttles

                    10360 input errors, 34 CRC, 4244 frame

                    6082 abort, 0 discards, 0 overruns

                    453 packets output, 2397 bytes, 0 underruns

                 

                 

                 

                after

                 

                sipgw#show int pri 1

                pri 1 is UP

                  Switch protocol:  National ISDN 2

                  Signaling role:  network (NT) b-channel-restarts enabled

                  Ringing signal:  calling TE provides audible ringing

                  Calling-party override:  disabled

                  Calling-party presentation:  allowed

                  Calling-party number:  (no number configured)

                  digits transferred all

                  ISDN name-delivery:  via Setup msg / Display IE

                  progress indicator #8 in alerting message:  enabled

                  progress indicator #2 in connect message:  disabled

                  progress indicator #1 in setup message:  disabled

                  progress indicator #3 in setup message:  disabled

                  progress indicator location:  public

                  resource-selection: linear ascending

                  TBCT:  disabled

                  area code:

                  Transmission of redirecting numbers is enabled

                  Redirecting numbers: sent as received

                  Connected interface: t1 0/2 tdm-group 1

                  Channel status 123456789012345678901234

                                 .......................D

                    Legend: - = Unallocated        . = Inactive

                            A = Active B channel   B = Backup D channel

                            D = Active D channel   M = Maintenance

                            R = Restart

                    741 packets input, 3919 bytes, 0 no buffer

                    0 runts, 1 giants, 0 throttles

                    10360 input errors, 34 CRC, 4244 frame

                    6082 abort, 0 discards, 0 overruns

                    746 packets output, 3879 bytes, 0 underruns