0 Replies Latest reply on Jan 8, 2015 7:40 PM by frnkblk

    NetVanta 8044M self-reboot

    frnkblk New Member

      We recently worked through a NetVanta 8044M reboot issue with ADTRAN support that turned out to be known bug.  We discovered this after we had a box reboot in mid-October and then a different box at the end of December.  After each occurrence I ruled out DC power loss, so I opened up a ticket with ADTRAN after the second occurrence.  In a few days I was able to get confirmation that this was a known issue.

       

      Here are some details:

      - ADTRAN issue CN-15693, not currently noted in any current release notes. I've asked for it to be documented in future release notes.

      - The issue relates to MAC addresses and a thread competing with another thread and it getting out of order.

      - CE 5.3 and higher have the fix for this reboot bug.  From what I understood from the technical support person, all previous releases, including CE 3.4, have this issue. The current release (as of January 2015) is CE 6.2.

      - the "show assertions" command to show the confirmatory log output (below) is restricted to ADTRAN personnel.

       

      Frank

       

      Box 1

      10/13/14 16:35:16: Fatal: "..\..\..\System\System_Init.cpp"; line 97; thread "bcmDPC"

      10/13/14 16:35:16: SW Version: G03.09, Build: G03.163

      10/13/14 16:35:16: Stack Usage/Total: 1408/16336

      10/13/14 16:35:16: Stack[ 0]:  0xAB6074

      10/13/14 16:35:16: Stack[ 1]:  0xAB1530

      10/13/14 16:35:16: Stack[ 2]:  0x710548

      10/13/14 16:35:16: Stack[ 3]:  0x7685E4

      10/13/14 16:35:16: Stack[ 4]:  0x7FB178

      10/13/14 16:35:16: Stack[ 5]:  0xA1F474

      10/13/14 16:35:16: Stack[ 6]:  0xA1FC74

      10/13/14 16:35:16: Stack[ 7]:  0xA20164

      10/13/14 16:35:16: Stack[ 8]:  0x76871C

      10/13/14 16:35:16: Stack[ 9]:  0x459E2C

      10/13/14 16:35:16: Stack[10]:  0x459DF

       

      Box 2

      12/30/14 23:30:34: Fatal: "..\..\..\System\System_Init.cpp"; line 97; thread "bcmDPC"

      12/30/14 23:30:34: SW Version: G03.09, Build: G03.163

      12/30/14 23:30:34: Stack Usage/Total: 1408/16336

      12/30/14 23:30:34: Stack[ 0]:  0xAB6074

      12/30/14 23:30:34: Stack[ 1]:  0xAB1530

      12/30/14 23:30:34: Stack[ 2]:  0x710548

      12/30/14 23:30:34: Stack[ 3]:  0x7685E4

      12/30/14 23:30:34: Stack[ 4]:  0x7FB178

      12/30/14 23:30:34: Stack[ 5]:  0xA1F474

      12/30/14 23:30:34: Stack[ 6]:  0xA1FC74

      12/30/14 23:30:34: Stack[ 7]:  0xA20164

      12/30/14 23:30:34: Stack[ 8]:  0x76871C

      12/30/14 23:30:34: Stack[ 9]:  0x459E2C

      12/30/14 23:30:34: Stack[10]:  0x459DFC