1 Reply Latest reply on Mar 30, 2015 8:30 AM by levi

    Syslog message filtering from Console

    khall7 New Member

      I'm trying to filter a syslog message from the console.  I keep getting the following error message over and over again "2015.01.14 15:54:04 SIP.STACK ERROR  MSGBUILDER   SIP Pre-Parser Error (UDP)" and I'd like to just prevent that from showing up.  Does anyone know how to do this?  Thanks.

        • Re: Syslog message filtering from Console
          levi Employee

          khall7:

           

          Thank you for asking this question in the support community forum.  The "2015.01.14 15:54:04 SIP.STACK ERROR  MSGBUILDER  SIP Pre-Parser Error (UDP)" message is typically due to phones sending keepalive messages with invalid headers.  When logged into the unit, to prevent this message from scrolling you can issue the no events command.  This will stop these messages from scrolling, but it is on a per session basis.

           

          I hope this makes sense, but please do not hesitate to reply to this post with any additional questions or information.  I will be happy to help in any way I can.

           

          Levi