3 Replies Latest reply on May 11, 2015 8:29 AM by jay

    Dial 0 (zero) from Voicemail

    curtisd New Member

      Customer wants ability to dial 0 while in voicemail to transfer to operator.

      Not in auto - attendant as they don't use it.

      System is 7100 with UC server. I've set the Voice, Station, Operator groups, VM Settings.

      When in a users' voicemail and dial 0, the system emits 1 beep then records your voicemail, it doesn't transfer you out.

      Thank you,

      Curtis