2 Replies Latest reply on Jun 23, 2015 7:10 AM by geo

    Warm line

    drn New Member

      We have a total access 924.  Is there any way to get it to dial a number after the fxs port has been off hook for so long. 

        • Re: Warm line
          cj! Beta_User

          Hi drn:

           

          Thank you for posting your question in the Support Community.  You may setup a voice user (connected to FXS) as a hotline:

           

          voice user 1001

            hotline <NUMBER>

           

          I don't know of a way to apply a delay/timer to behave as a warm line.  Perhaps someone else will have another idea.

           

          Best,

          Chris

          • Re: Warm line
            geo Employee

            Hello Charles,

             

            I do not know of a way to get the FXS port to do that.  I am not even sure that you can get a notification via SNMP that an FXS port has been offhook for an extended period of time.  I believe you can get basic onhook/offhook status, but nothing that specific.  Perhaps you can have a script check the FXS status periodically and compare the status versus FXS lines that are part of an active call.

             

            That is the best I have.

             

            Regards,

            Geo