1 Reply Latest reply on Oct 28, 2015 9:58 AM by garabedy

    Inbound Caller ID 924e not displaying

    garabedy New Member

      I have a 924e R11.5.1.E that is configured with 16 fxs lines in a ring group. I am not seeing any caller id when the calls are sent to the PBX. Checked the PBX (Panasonic) and it is set to receive caller ID in FSK.

       

       

      Debug voice toneservices

      00:27:43.842 TONESERVICES.EVENTS fxs 0/1 - empty - Caller-ID Generation: Request resource

      00:27:43.842 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/2.1 - Caller-ID Generation: DSP channel allocated for the resource

      00:27:43.842 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/2.1 - Caller-ID Generation: constructed

      00:27:45.264 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/2.1 - Caller-ID Generation: stopping

      00:27:45.264 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/2.1 - Caller-ID Generation: release

       

      Debug sip stack messages

      00:29:12.846 SIP.STACK MSG     Tx: UDP src=x.x.x.x:5060 dst=x.x.x.x

      00:29:12.846 SIP.STACK MSG         SIP/2.0 100 Trying

      00:29:12.846 SIP.STACK MSG         From: "WIRELESS CALLER"<sip:+1323806xxxx@x.x.x.x:5060>;

      00:29:12.846 SIP.STACK MSG         To: <sip:1213629xxxx@x.x.x.x:5060;transport=UDP>

      00:29:12.846 SIP.STACK MSG         Call-ID: 55f478c777b9b48c52af43be51e52@x.x.x.x:5060

      00:29:12.846 SIP.STACK MSG         CSeq: 102 INVITE

      00:29:12.847 SIP.STACK MSG         Via: SIP/2.0/UDP x.x.x.x:5060;rport=5060;branch=z9hG4bKd54a45

      00:29:12.847 SIP.STACK MSG         Contact: <sip:1213629xxxx@x.x.x.x:5060;transport=UDP>

      00:29:12.847 SIP.STACK MSG         Supported: 100rel,replaces

      00:29:12.847 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

      00:29:12.847 SIP.STACK MSG         User-Agent: ADTRAN_Total_Access_924e_2nd_Gen/R11.5.1.E

      00:29:12.848 SIP.STACK MSG         Content-Length: 0

        • Re: Inbound Caller ID 924e not displaying
          garabedy New Member

          So I am now seeing caller ID but the telephones on the Panasonic are not. Any ideas?

           

          03:47:25.987 TONESERVICES.EVENTS fxs 0/1 - empty - Caller-ID Generation: Request resource

          03:47:25.987 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: DSP channel allocated for the resource

          03:47:25.987 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: constructed

          03:47:29.031 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: starting Caller-ID alert and sending Caller-ID information:

          03:47:29.032 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation:   chars = ".$..10170347..3234656772..GRP_FIRELINE."

          03:47:29.032 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation:   bytes = "80 24 01 08 31 30 31 37 30 33 34 37 02 0A 33 32 33 34 36 35 36 37 37 32 07 0C 47 52 50 5F 46 49 52 45 4C 49 4E 45 FA"

          03:47:29.032 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: TDM map

          03:47:29.823 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: received Caller-ID Done event

          03:47:29.824 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: stopping

          03:47:29.824 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: TDM unmap

          03:47:29.824 TONESERVICES.EVENTS fxs 0/1 - Dsp 0/1.2 - Caller-ID Generation: release

          03:47:33.431 TONESERVICES.EVENTS fxs 0/2 - empty - Caller-ID Generation: Request resource

          03:47:33.432 TONESERVICES.EVENTS fxs 0/2 - Dsp 0/2.2 - Caller-ID Generation: DSP channel allocated for the resource

          03:47:33.432 TONESERVICES.EVENTS fxs 0/2 - Dsp 0/2.2 - Caller-ID Generation: constructed

          03:47:35.197 TONESERVICES.EVENTS fxs 0/3 - empty - Caller-ID Generation: Request resource

          03:47:35.198 TONESERVICES.EVENTS fxs 0/3 - Dsp 0/2.3 - Caller-ID Generation: DSP channel allocated for the resource

          03:47:35.198 TONESERVICES.EVENTS fxs 0/3 - Dsp 0/2.3 - Caller-ID Generation: constructed

          03:47:36.292 TONESERVICES.EVENTS fxs 0/2 - Dsp 0/2.2 - Caller-ID Generation: stopping

          03:47:36.292 TONESERVICES.EVENTS fxs 0/2 - Dsp 0/2.2 - Caller-ID Generation: release