4 Replies Latest reply on Nov 24, 2015 10:56 AM by jayh

    SIP.PROXY ROUTING No route available for destination from ALG Info.

    jmoore New Member

      Hello, I am setting up transparent proxy on an Adtran 908e. I can't seem to get my phones to register and in the debug I am seeing the following error:

       

      SIP.PROXY ROUTING No route available for destination x.x.x.x from ALG Info.

      SIP.PROXY ROUTING Unable to find a destination for transparent outbound REGISTER.

       

      Any ideas as to why this may be or what this is referring to?

        • Re: SIP.PROXY ROUTING No route available for destination from ALG Info.
          jayh Hall_of_Fame

          Pretty much what it says. The SIP proxy registrar destination address isn't in the IP routing table. Possible causes:

          • No default route on the device or no specific static route to the destination
          • NAT not configured correctly for the subnet where the proxied phones exist to the Internet
          • "IP media gateway primary" not configured on the internet-facing interface
          • You're specifying a hostname for the registrar and DNS is either broken or returning a non-routable IP
          • IP routing turned off on the box
          • Misconfigured policy-based routing

           

          Can you ping the registrar from a device on the LAN where the phones exist? If not, troubleshoot that and you'll likely fix it in the process.

            • Re: SIP.PROXY ROUTING No route available for destination from ALG Info.
              jmoore New Member

              If it matters, I am running NAT on this device. Would that be causing an issue?

               

              Ping to the registrar is disabled because it is behind a SBC that doesn't permit ping. However, traceroute completes to the SBCs first hop router so it looks like IP connectivity is there.

               

              See a copy of my config below:

               

              !

              !

              ! ADTRAN, Inc. OS version R11.9.0.E

              ! Boot ROM version 14.05.00.SA

              ! Platform: Total Access 908e (2nd Gen), part number 4242908L1

              ! Serial number CFG0849793

              !

              !

              hostname "TA908e"

              enable password adtran

              !

              !

              !

              ip subnet-zero

              ip classless

              ip routing

              no ipv6 unicast-routing

              !

              !

              domain-proxy

              domain-proxy failover

              domain-lookup database local

              !

              !

              no auto-config

              !

              event-history on

              no logging forwarding

              no logging email

              !

              no service password-encryption

              !

              username "adtran" password "adtran"

              !

              !

              ip firewall

              no ip firewall alg msn

              no ip firewall alg mszone

              no ip firewall alg h323

              !

              !

              !

              !

              !

              !

              !

              !

              no dot11ap access-point-control

              !

              !

              !

              !

              !

              !

              !

              ip dhcp pool "PHONES"

                network 10.10.10.0 255.255.255.0

                dns-server 10.10.10.1

                netbios-node-type h-node

                default-router 10.10.10.1

                tftp-server https://provisioning.mydomain.com/sip-ps

                ntp-server 10.x.x.1

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              interface eth 0/1

                ip address dhcp

                media-gateway ip primary

                no shutdown

              !

              !

              interface eth 0/2

                ip address  10.10.10.1  255.255.255.0

                ip access-policy PHONES

                no shutdown

              !

              !

              !

              !

              interface t1 0/1

                no shutdown

              !

              interface t1 0/2

                no shutdown

              !

              interface t1 0/3

                no shutdown

              !

              interface t1 0/4

                no shutdown

              !

              !

              interface fxs 0/1

                no shutdown

              !

              interface fxs 0/2

                no shutdown

              !

              interface fxs 0/3

                no shutdown

              !

              interface fxs 0/4

                no shutdown

              !

              interface fxs 0/5

                no shutdown

              !

              interface fxs 0/6

                no shutdown

              !

              interface fxs 0/7

                no shutdown

              !

              interface fxs 0/8

                no shutdown

              !

              !

              interface fxo 0/0

                no shutdown

              !

              !

              !

              !

              !

              !

              !

              ip access-list standard PHONES

                permit 10.10.10.0 0.0.0.255

              !

              !

              ip access-list extended self

                remark Traffic to Netvanta

                permit ip any  any

              !

              !

              !

              !

              ip policy-class OUTSIDE

                nat source list PHONES interface eth 0/1 overload

                allow list self self

              !

              !

              !

              no tftp server

              no tftp server overwrite

              no http server

              no http secure-server

              no snmp agent

              no ip ftp server

              no ip scp server

              no ip sntp server

              !

              !

              !

              !

              !

              !

              !

              !

              sip

              sip udp 5060

              no sip tcp

              !

              !

              !

              voice feature-mode network

              voice forward-mode local

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              voice trunk T01 type analog supervision loop-start

                trunk-number xxxxxxxxxx

                connect fxo 0/0

                rtp delay-mode adaptive

              !

              !

              voice grouped-trunk FXO

                trunk T01

                accept 411 cost 0

                accept 611 cost 0

                accept 911 cost 0

                accept NXX-NXX-XXXX cost 0

                accept 1-NXX-NXX-XXXX cost 0

                accept 011-X$ cost 0

              !

              voice ring-group xxxxxxxxxx

                type all

                member xxxxxxxxxx

                login-member xxxxxxxxxx

              !

              !

              !

              !

              !

              !

              !

              !

              voip name-service host reg.mydomain.com sip udp

              voip name-service host provisioning.mydomain.com sip udp

              !

              !

              !

              !

              !

              !

              !

              sip proxy

              sip proxy transparent

              !

              !

              !

              !

              sip proxy failover accept-registrations

              sip proxy failover match-digits 4

              sip proxy failover direct-inbound

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              line con 0

                no login

              !

              line telnet 0 4

                login local-userlist

                no shutdown

              line ssh 0 4

                login local-userlist

                no shutdown

              !

              !

              ntp server 10.x.x.1

              ntp server 10.x.x.10

              !

              !

              !

              end