6 Replies Latest reply on Dec 15, 2015 10:53 AM by avhelpcpcsc

    Caller asked for voicemail password

    avhelpcpcsc New Member

      One secretary of ours has had a problem recently with callers asked to enter a voicemail password when they are transferred. A caller calls her desk, she transfers them to someone's voicemail box, then the caller is asked to enter a password for the voicemail box. This happens to a few different voicemail box extensions, not just the same ones over and over. I have confirmed the boxes do exist.