3 Replies Latest reply on Mar 3, 2016 10:55 AM by jay

    712 phones cant pickup ringing calls intermittently .

    centurylinkjim New Member

      Adtran 7100 with (3) 712 phones 1 CO/pots line R11.10.1.E - Pots line is programmed as a shared line on all the phones.  Customer complains calls ring in and sometimes you cannot answer it. They describe it as the phone is locked up. they pickup the handset and it just keeps ringing. If they hit buttons nothing changed. Of course I cannot duplicate it when I'm onsite. I trust it does happen.