4 Replies Latest reply on Mar 28, 2016 12:58 PM by jay

    Audio from other calls and conversations within office being heard over phone handsets.

    isc-pm New Member

      A customer posed the issue below. They have Polycom VVX400 phones on a 7100.


      "We can hear other office conversations through all the phones. If I pickup any handset, I can hear everyone's conversation including my own through the handset even if they are not on the phone.  For example if someone in the front office is having a conversation and I can hear what they are saying in any handset."


      The phones do not have hands-free answering enabled.